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Swiss Garden Resort Residences Kuantan

4.0 star property
Beachfront hotel with free water park, near Natural Batik Factory

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Photo gallery for Swiss Garden Resort Residences Kuantan

Exterior
Outdoor pool
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Breakfast area
Unwind amidst the lush greenery at Swiss Garden Resort Residences Kuantan, where family-friendly fun meets relaxation. Enjoy free water park access, an outdoor pool with a waterslide, and a playground for the kids. Take some time to rejuvenate in the sauna or connect with loved ones using free in-room WiFi.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Gym
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants
  • Outdoor pool
  • Free water park
  • Fitness centre
  • Sauna
  • Waterslide
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Playground on-site
  • Kitchen
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

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The price is S$52
includes taxes & fees
29 Apr - 30 Apr
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About the area

Map
Jalan Kuantan-Kemaman, Mukim Sungai Karang, Kuantan, Pahang, 26100

What's nearby

  • Natural Batik Factory - 17 min walk - 1.5 km
  • Taman Teruntum Mini Zoo - 13 min drive - 12.9 km
  • Teluk Cempedak Beach - 13 min drive - 13.2 km
  • Kuantan City Mall - 13 min drive - 13.0 km
  • East Coast Mall - 14 min drive - 13.5 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Warung Pokwei Roti Canai - ‬9 min walk
  • ‪Restoran De' Alif - ‬11 min walk
  • ‪Umie's Keropok Stall - ‬9 min walk
  • ‪Nasi Lemak Station - ‬6 min walk
  • ‪Kopi Saigon - ‬13 min walk

About this property

Swiss Garden Resort Residences Kuantan

Bring the family when you stay at Swiss Garden Resort Residences Kuantan in Kuantan and have fun at the free water park. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the restaurant. There's a water park and an outdoor pool, and in-room conveniences include fridges and microwaves.

Languages

Chinese (Cantonese), English, Malay

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Free water park access
  • Playground

What to do

  • On the beach
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Bike hire

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Free water park
  • Sauna
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 120 per vehicle (one way)
  • Housekeeping is offered for an extra charge

Policies

Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Swiss Garden Resort Residences Kuantan
Swiss Garden Resort Residences
Swiss Garden Residences Kuantan
Swiss Garn Resort Resinces
Swiss Residences Kuantan
Swiss Garden Resort Residences Kuantan Hotel
Swiss Garden Resort Residences Kuantan Kuantan
Swiss Garden Resort Residences Kuantan Hotel Kuantan

Frequently asked questions

Is there a pool at Swiss Garden Resort Residences Kuantan?

Yes, there's an outdoor pool.

Are pets allowed at Swiss Garden Resort Residences Kuantan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Swiss Garden Resort Residences Kuantan?

Yes, there's free self parking.

Is an airport shuttle service offered by Swiss Garden Resort Residences Kuantan?

Yes, an airport shuttle is available. The charge is MYR 120 per vehicle one way.

What are the check-in and check-out times at Swiss Garden Resort Residences Kuantan?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Swiss Garden Resort Residences Kuantan and nearby?

Have fun with nearby activities such as hiking, horse riding and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water slide and a sauna. Swiss Garden Resort Residences Kuantan also has a fitness centre and a garden.

Are there restaurants at or near Swiss Garden Resort Residences Kuantan?

Yes, there's an on-site restaurant.

Does Swiss Garden Resort Residences Kuantan have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a fridge and a microwave.

What's the area around Swiss Garden Resort Residences Kuantan like?

Swiss Garden Resort Residences Kuantan is located on the waterfront, a short 10-minute walk from Bukit Jelutung and 17 minutes' walk from Natural Batik Factory.

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Swiss Garden Resort Residences Kuantan Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Perfect place to stay

Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.
Kee, 1-night trip

6/10 Good

idris, 1-night trip

10/10 Exceptional

NORZID, 1-night trip

8/10 Very good

Rozalina, 1-night trip

8/10 Very good

The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But the corridor too dirty ...had many cigarettes at corridor.. toilet also smelly . The room so comfortable n large for family with 4 person stayed...i like the room..the refrigerator also huge... I think i will come again to swiss garden residence for next holidays...
Wan nurin adlina, 1-night trip

6/10 Good

no turn down service to replace towel and amenities
ina, 2-night trip

8/10 Very good

Shahrul Masdi, 1-night trip

8/10 Very good

Worthwhile for short stay

Nice stay. Although WiFi was worse and water pressure was too low. Heater gave hot and then cold and then hot water all the time.
1-night trip

6/10 Good

My room not at the beach... So i cannot see the beach from my room... Dissapointed
Aminul, 1-night trip

8/10 Very good

Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.
Janet, 1-night trip

6/10 Good

Azmidi, 1-night trip

8/10 Very good

the best

Al-Adawiyah, 1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

ANDREW, 1-night trip

6/10 Good

Family retreat

I have been here before and I am coming back because of the previous experience which was good. Unfortunately It seems that the property is a bit worn down now. The only thing that is still kept high is the price that I need to pay. The sofa is dusty. The aircond compressor and the balcony rail is rusty. The room... the toilet is being clean but not to the standard of Swiss Garden. I came here because of the name Swiss Garden and frankly a bit dissapointed.
Asrin Yusairi, 2-night trip

10/10 Exceptional

Hotel with superb beach view.

stay was superb , Quiet and peaceful and near to the beach.
mariam, 2-night trip

8/10 Very good

roz haniza, 3-night trip

6/10 Good

the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.
NICOLE, 1-night trip

6/10 Good

To add more facility
M., 1-night trip

4/10 Fair

Good stay but inaccurate address

Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!
Tengku, 2-night trip

8/10 Very good

Mohd, 1-night trip

4/10 Fair

Dinesh Kumar, 2-night trip

6/10 Good

Disappointed

Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.
Khairunisah Mohd, 2-night trip

8/10 Very good

Serene and peaceful environment and this hotel have their own beachside.
Mohd, 4-night trip

2/10 Poor

Not worth it. Filthy water park.

I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.
1-night trip