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Royal Tulip Canaan Nairobi

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Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 7:00 AM to 6:30 PM, pool loungers
Outdoor pool, open 7:00 AM to 6:30 PM, pool loungers
Outdoor pool, open 7:00 AM to 6:30 PM, pool loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Royal Tulip Canaan Nairobi

Royal Tulip Canaan Nairobi

4.0 star property
4-star hotel in Kilimani with spa and outdoor pool

7.8/10 Good

61 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100

Room options

About this area

What's nearby

  • In Kilimani
  • Nairobi National Park - 29 min drive

Getting around

  • Nairobi (WIL-Wilson) - 19 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 37 min drive
  • Nairobi Station - 34 min drive
  • Syokimau Station - 36 min drive
  • Syokimau SGR Railway Station - 39 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Osteria del Chianti - 3 min walk
  • Golden Spot - 4 min walk
  • Cedars Restaurant - 4 min walk
  • Urban Coffee - 5 min walk
  • Java House - 6 min walk

About this property

Royal Tulip Canaan Nairobi

Royal Tulip Canaan Nairobi is only 3.6 mi (5.8 km) from the airport and offers a shuttle (available 24 hours) for USD 33 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and international cuisine is served at Mosaic, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and WiFi get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, Hindi, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Hindi
  • Swahili

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Chef
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Mosaic – This poolside restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 33 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:30 PM
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi

Frequently asked questions

Does Royal Tulip Canaan Nairobi offer free cancellation for a full refund?
Yes, Royal Tulip Canaan Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royal Tulip Canaan Nairobi?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Royal Tulip Canaan Nairobi on 17 February 2023 start from S$143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royal Tulip Canaan Nairobi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Tulip Canaan Nairobi?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:30 PM.
Are pets allowed at Royal Tulip Canaan Nairobi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Royal Tulip Canaan Nairobi?
Yes, there's free self, valet and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Royal Tulip Canaan Nairobi?
Yes, an airport shuttle is available. The charge is USD 33 per vehicle one-way.
What are the check-in and check-out times at Royal Tulip Canaan Nairobi?
You can check in from 2:00 PM - 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Royal Tulip Canaan Nairobi and nearby?
Royal Tulip Canaan Nairobi has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Royal Tulip Canaan Nairobi?
Yes, Mosaic offers international cuisine and poolside dining. Nearby restaurants include Osteria del Chianti (3-min walk), Golden Spot (4-min walk) and Cedars Restaurant (4-min walk).
What's the area around Royal Tulip Canaan Nairobi like?
Royal Tulip Canaan Nairobi is in Kilimani, a short 5-minute walk from Yaya Centre. Travellers say that the area is safe.

Reviews

7.8

Good

8.3/10

Cleanliness

7.8/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Obinna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Safia, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I loved my stay at Royal Tulip! The staff is so friendly, the rooms are super clean and the beds are comfortable. The front desk staff was also very accommodating of several changes in my travel plans. Anita at the front desk is so nice and welcoming. Thank you for a wonderful experience!
Tsedenia, 2-night trip
Verified Expedia guest review

4/10 Fair

Not clean. Carpet in room is very dirty/stained.
Steven, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Dianne, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

JANINE, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JANINE, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

JANINE, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Slow service in the restaurant. Side order came when I had finished my meal. Very friendly staff though. Fixed breakfast packed when I had to go out early.
Ulf, 4-night trip
Verified Hotels.com guest review