Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100
What's nearby
Yaya Centre - 5 min walk
Nairobi Hospital - 3 min drive
University of Nairobi - 5 min drive
Kenyatta International Convention Centre - 6 min drive
Sarit Centre - 6 min drive
Getting around
Nairobi (WIL-Wilson) - 15 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 34 min drive
Syokimau Station - 31 min drive
Nairobi Station - 34 min drive
Syokimau SGR Railway Station - 38 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
CJ's Kilimani - 9 min walk
Kwetu Cafe - 6 min walk
Artcaffe - 6 min walk
Sierra Brasserie - 7 min walk
Mama Oliech's Restaurant - 6 min walk
About this property
Royal Tulip Canaan Nairobi
Located just 3.8 mi (6.1 km) from the airport, Royal Tulip Canaan Nairobi offers a shuttle (available 24 hours). Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and international cuisine is served at Mosaic, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a health club are other features.
Languages
English, Hindi, Swahili
At a glance
Hotel size
94 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Parking
Free on-site self-parking
Free on-site valet parking
Free on-site extended parking
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Terrace
Health club
An outdoor pool
Full-service spa
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath or shower
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Phone
Desk chair
Food and drink
Chef
Fridge
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
Mosaic – This poolside restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 23 for adults and USD 15 for children
Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from 1 December 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
Meeting facilities
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 30 per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:30 PM
Guests under 15 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi
Frequently asked questions
Does Royal Tulip Canaan Nairobi offer free cancellation for a full refund?
Yes, Royal Tulip Canaan Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Tulip Canaan Nairobi?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:30 PM.
Are pets allowed at Royal Tulip Canaan Nairobi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royal Tulip Canaan Nairobi?
Yes, there's free self, valet and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Royal Tulip Canaan Nairobi?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Royal Tulip Canaan Nairobi?
Check-in start time: 2:00 PM; check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Royal Tulip Canaan Nairobi?
No, this hotel doesn't have a casino, but Lucky 8 Casino (14-min walk) is nearby.
What is there to do at Royal Tulip Canaan Nairobi and nearby?
Royal Tulip Canaan Nairobi has a spa and an outdoor pool, as well as a Turkish bath.
Are there restaurants at or near Royal Tulip Canaan Nairobi?
Yes, Mosaic offers international cuisine and poolside dining.
What's the area around Royal Tulip Canaan Nairobi like?
Royal Tulip Canaan Nairobi is a short 5-minute walk from Yaya Centre and 14 minutes' walk from Lucky 8 Casino.
Royal Tulip Canaan Nairobi Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Yuot
Yuot, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
Hector
Hector, 3-night trip
Verified Expedia guest review
8/10 Very good
29 May 2024
Abdullahi
Abdullahi, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
Eric
Eric, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 March 2024
I like about the quietness of the property.great customer services. The buffet at dinner wasn’t that great hopefully, they will offer variety of options. But overall great experience. Coming back soon inshallah.
Mohamed
Mohamed, 3-night trip
Verified Expedia guest review
8/10 Very good
18 January 2024
Janet
Janet, 2-night trip
Verified Expedia guest review
8/10 Very good
17 January 2024
Moises
Moises, 3-night trip
Verified Hotels.com guest review
8/10 Very good
16 January 2024
Janet
Janet, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 December 2023
Abraham
Abraham, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2023
Abraham
Abraham, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2023
The place was beautiful and serene
Adebisi
Adebisi, 4-night trip
Verified Expedia guest review
4/10 Fair
25 October 2023
Disappointing
The corridors smelt like cigarettes. I was given a box of a room with 2 ridiculous sized chairs that were completely out of place for such a small room. AC was just air and no chill. Changed to a bigger room, also an odd space with a small window and an enormous blank wall that should’ve been a window . Won’t be back.
Hugh
Hugh, 1-night business trip
Verified Hotels.com guest review
6/10 Good
14 July 2023
Staff are not very welcoming
Abdulaziz
Abdulaziz, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 May 2023
Santana
Santana, 4-night trip
Verified Expedia guest review
4/10 Fair
15 May 2023
FEYI
FEYI, 1-night trip
Verified Expedia guest review
2/10 Poor
2 May 2023
Poor maintenance, cold shower
It was my 3rd stay at Royal tulip and unfortunately with same bad experience with a basic issue which is the shower : cold and leaking, when i did the check-in at 10pm i kindly asked the front desk agent to give me a room without shower problem, and this is what he confirmed to me, but at my surprise: cold water & leaking shower, they couldn't do anything that night and morning time i took a cold shower too, and just two hours before my check-out they suggested to me another room which doesn't make sense.
Atef
Atef, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 April 2023
This is a nice location, away from the areas that riot when there is political unrest. The hotel is lovely. The staff is friendly, and there is a nice mall with food within a block or so if you get tired of hotel food. The hotel food is also good, but I like to get out and look around.
Rosemary
Rosemary, 2-night trip
Verified Expedia guest review
8/10 Very good
31 March 2023
IYCK
IYCK, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 March 2023
Location, safety, and cleanliness
EYOBO MOSES KUOL
EYOBO MOSES KUOL, 1-night romance trip
Verified Expedia guest review
8/10 Very good
20 March 2023
Nice Hôtel
Level hotel, friendly welcoming staff, clean well designed lobby and restaurant areas, very confortable room, well located in Kilimani, very quiet area compared to neighbourhood, the only issue is with the SHOWER : water mixer needs maintenance.
I will return again.
Atef
Atef, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
13 March 2023
Mebble
Mebble, 15-night trip
Verified Expedia guest review
4/10 Fair
9 February 2023
Marcus
Marcus, 4-night trip
Verified Expedia guest review
4/10 Fair
30 August 2022
Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Obinna
Obinna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2022
Safia
Safia, 7-night trip
Verified Expedia guest review
10/10 Exceptional
3 May 2022
I loved my stay at Royal Tulip! The staff is so friendly, the rooms are super clean and the beds are comfortable. The front desk staff was also very accommodating of several changes in my travel plans. Anita at the front desk is so nice and welcoming. Thank you for a wonderful experience!