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Novotel London Canary Wharf Hotel

Photo gallery for Novotel London Canary Wharf Hotel

Exterior
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Novotel London Canary Wharf Hotel

UNESCO Sustainable Travel Pledge

Novotel London Canary Wharf Hotel

4.0 star property
4-star hotel with indoor pool, near O2 Arena

9.0/10 Superb

1,003 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
40 Marsh Wall, London, England, E14 9TP

Room options

About this area

What's nearby

  • In Canary Wharf
  • Tower of London - 7 min drive
  • Tower Bridge - 12 min drive
  • ExCeL Exhibition Centre - 11 min drive
  • Liverpool Street - 9 min drive
  • London Stadium - 9 min drive
  • London Bridge - 9 min drive
  • The Shard - 10 min drive
  • Westfield Stratford City - 17 min drive
  • O2 Arena - 17 min drive
  • St. Paul's Cathedral - 11 min drive

Getting around

  • London City Airport (LCY) - 15 min drive
  • Stansted Airport (STN) - 42 min drive
  • Luton Airport (LTN) - 56 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Heathrow Airport (LHR) - 86 min drive
  • Shadwell Station - 5 min drive
  • Wapping Station - 6 min drive
  • Limehouse Station - 25 min walk
  • Heron Quays DLR Station - 6 min walk
  • South Quay DLR Station - 6 min walk
  • Canary Wharf Underground Station - 8 min walk

Restaurants

  • Aniseed - 2 min walk
  • Bengal Quay - 2 min walk
  • Moira - 3 min walk
  • Hazev - 4 min walk
  • Obica - 5 min walk

About this property

Novotel London Canary Wharf Hotel

Just 4.6 mi (7.3 km) from the airport, Novotel London Canary Wharf Hotel features a rooftop terrace and puts you within a 10-minute drive of Tower of London and London Bridge. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a fitness center, a sauna, and a snack bar/deli. Fellow travelers say good things about the comfortable beds and helpful staff. Public transportation is just a short walk: Heron Quays DLR Station is 6 minutes and South Quay DLR Station is 6 minutes.

Languages

Danish, Dutch, English, French, German, Hungarian, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 313 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Danish
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Canary Coffee - Onsite coffee shop.
BOKAN 37 - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
BOKAN 38 - This cocktail bar serves light fare only. Open daily.
BOKAN 39 - Onsite rooftop bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 25 per person (approximately)

Pets

  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel offer free cancellation for a full refund?
Yes, Novotel London Canary Wharf Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel London Canary Wharf Hotel?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on 23 December 2022 start from S$197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel London Canary Wharf Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel London Canary Wharf Hotel?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Canary Wharf Hotel?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per night.
What are the check-in and check-out times at Novotel London Canary Wharf Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel London Canary Wharf Hotel and nearby?
Novotel London Canary Wharf Hotel has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Novotel London Canary Wharf Hotel?
Yes, Canary Coffee offers international cuisine. Nearby restaurants include Hazev (4-min walk), Obica (5-min walk), and Goodman (5-min walk).
What's the area around Novotel London Canary Wharf Hotel like?
Novotel London Canary Wharf Hotel is in Canary Wharf, a short 6-minute walk from Heron Quays DLR Station. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

2/10 Poor

Eileen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reece, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Anne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Connor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mr, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eoghan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Alfie, 1-night trip
Verified Hotels.com guest review