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Golden Tulip Pontianak

4.0 star property
Rejuvenate your senses by day and indulge in international cuisine by night. A refreshing indoor pool awaits you after exploring the city.

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Photo gallery for Golden Tulip Pontianak

Indoor pool
Exterior
In-room safe, desk, blackout curtains, free WiFi
Serves lunch and dinner
Reception
In the heart of Pontianak's business district, Golden Tulip Pontianak offers a tranquil retreat. Unwind with a cocktail at the poolside bar or rejuvenate at Dedari Spa with massage and facial treatments.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is S$63
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Twin Room (Room Only)

In-room safe, desk, blackout curtains, free WiFi

Superior Twin Room (Room Only)

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

In-room safe, desk, blackout curtains, free WiFi

Executive Twin Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Double Room

In-room safe, desk, blackout curtains, free WiFi

Executive Double Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, free WiFi

Superior Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Room Only)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room (Room Only)

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, blackout curtains, free WiFi

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Queen Room

In-room safe, desk, blackout curtains, free WiFi

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Bathroom

Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool

Mercure Pontianak City Center

  • Pool
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  • Free WiFi
7.8 out of 10, Good, 109 reviews
The price is S$58
includes taxes & fees
22 Feb - 23 Feb
Mercure Pontianak City Center
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About the area

Map
Jalan Teuku Umar No. 39 West, Kel.Darat Sekip, Pontianak, West Kalimantan, 78117

What's nearby

  • Gajah Mada Shopping Complex - 16 min walk
  • Alun Alun Kapuas - 20 min walk
  • Ayani Mega Mall - 5 min drive
  • Museum Provinsi Kalimantan Barat - 5 min drive
  • Danau Sentarum National Park - 5 min drive

Getting around

  • Pontianak (PNK-Supadio) - 16 min drive

Restaurants

  • ‪Ayam Pak Usu - ‬8 min walk
  • ‪Restoran Pondok Kakap - ‬8 min walk
  • ‪Raja Uduk - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Bubur Ikan Ahian - ‬4 min walk

About this property

Golden Tulip Pontianak

When visiting Pontianak, Golden Tulip Pontianak is a great choice to consider. Guests can visit the spa to indulge in massages, facials or body scrubs, and international cuisine is served at Branche, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a poolside bar and a fitness centre.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 183 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting rooms
  • Conference space (6394 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Alarm clock

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dedari. Services include facials and body scrubs.

Dining

Branche – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Copacabana – This bar specialises in international cuisine and serves lunch and dinner.

Fees & policies

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Golden Tulip Pontianak Hotel
Golden Tulip Pontianak
Golden Tulip Pontianak Hotel
Golden Tulip Pontianak Pontianak
Golden Tulip Pontianak Hotel Pontianak

Frequently asked questions

Does Golden Tulip Pontianak offer free cancellation for a full refund?

Yes, Golden Tulip Pontianak does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Golden Tulip Pontianak?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Golden Tulip Pontianak?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Golden Tulip Pontianak?

Yes, there's free self and valet parking. Parking spaces may be limited.

What are the check-in and check-out times at Golden Tulip Pontianak?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Golden Tulip Pontianak and nearby?

Golden Tulip Pontianak has a spa and an indoor pool, as well as a fitness centre.

Are there restaurants at or near Golden Tulip Pontianak?

Yes, Branche offers international cuisine.

What's the area around Golden Tulip Pontianak like?

Golden Tulip Pontianak is in the heart of Pontianak, a short 16-minute walk from Gajah Mada Shopping Complex and 18 minutes' walk from Vihara Bodhisatva Karaniya Metta.

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Golden Tulip Pontianak Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.2/10

Staff & service

9.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel with love music, a simple gym and AMAZING food!
Jeremy, 1-night trip

10/10 Exceptional

Excellent hotel
Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests. The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering. Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in. I would happily here again.
John, 2-night trip

8/10 Very good

Ong, 4-night trip

10/10 Exceptional

Mauro, 3-night trip

10/10 Exceptional

Ong, 1-night trip

10/10 Exceptional

Wei Hao, 1-night trip

8/10 Very good

Sometimes it gets noisy especially when the hotel is hosting functions. The bar outside can be loud too. If you want quiet place, this is not for you. The room door is also not sound-proof. Anyone yelling in the corridor will be very audible in your room.
Steven, 5-night trip

8/10 Very good

Good hotel but very annoying laundry service
Overall this hotel is Ok. It’s their laundry service was failed me. I think their way of work and coordination was really really bad.
Alfred, 1-night trip

10/10 Exceptional

It was always amazing stay at Golden Tulip. The room and amenities was amazing. Cleanliness also on top!.
Nur, 3-night trip

10/10 Exceptional

Arthur, 2-night trip

10/10 Exceptional

Ik vind het een uitstekend hotel, vriendelijke bediening, goede bedden, goed eten
1-night trip

10/10 Exceptional

Excellent accueil, chambre spacieuse, le calme, les équipements de l’hôtel, les 2 restaurants. Négatif ???
8-night trip

10/10 Exceptional

8-night trip

8/10 Very good

Nice hotel, awful place
Nice modern hotel in an area of terrible traffic, almost impossible to cross the road. The pavements are in very bad condition, and next to canals (open sewers) that stink. We could not walk anywhere.
Miguel, 1-night trip

6/10 Good

Clean & central location
I asked for non-smoking when making reservation and even remind it in the Special request but the Receptionist informed me that room was not available and admitted that the reservation dept failed to book the correct type of room. But in the end, she said she “upgraded” my room so I can get a non-smoking room. Well, the upgraded room was no different from the room I booked in the first place but at least I still get the non-smoking room. Arrived at 11 pm, Hotel was full of people patronizing the cafe in the lobby. Room was clean. It was a quick overnight stay so overall was FINE.

4/10 Fair

Super dirty with clogged drains
Saluran air di kamar mandi tersumbat dan mengeluarkan bau tdk sedap. Hal yg sama terjadi di kamar rekan kerja saya. Kamar 616 dan 642. Di meja wastafel saya menemukan rambut kemaluan. Sungguh menjijikkan
anindinta, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Pleasant stay and great variety of food during breakfast..
2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excellent value, good location.
Stayed for four nights. Very friendly staff. Breakfast included.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Very Comfortable
The area where the hotel was situated is a bit outside the town. At night the area is lonely Nearby hotel were mostly office area. Since I went on Chinese New year holiday eve I may be completely wrong. But not a hotel you stay if you want neighborhood to be busy Other than that it was a nice hotel
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

2/10 Poor

no room service, staff doesn't speak English etc.
the room service is not working. the staff simply pretends to not speak English, if they do not want to work. Both TV and WIFI weren't working well. I finally caught the staff playing around with it. I couldn't find out, why they did that. They were apologizing a thousand time. It felt, as if they were envious at their customers consuming the media.
This review was submitted before 2018 and has not been verified.

2/10 Poor

QUALITY OF ONE STAR HOSTEL
DRUNK PEOPLE PARTYING ON THE FLOOR ALL NIGHT, EXTREMELY NOISY, AT 5 am THEY RANG MY DOORBELL AND RAN AWAY. STAFF EITHER UNWILLING OR UNABLE TO TELL THE DRUNKARDS TO BE QUIET.
This review was submitted before 2018 and has not been verified.

6/10 Good

Well done Bella!
First of all, I would like to thank all the staff from Golden Tulip Pontianak! I was checked in to a room with soiled toilet, got a mobile phone taken at the swimming pool by another guest at the hotel (I got it back thanks to Denny), laundry service that forgets to send my shirts back, room service staff who forgets to open my beer after sending it to my room and several other hiccups. Having said that, I have to single out one very special staff who is THE game changer, whom have made this trip a wonderful and memorable one instead of an unpleasant nightmare. Her name is Bella! I would have given a lower rating if not for for Bella's warm and thoughtful hospitality. It is very often that the special moments you encounter is not because of the hotel facilities but the people running the place. I am not going to repeat what the guests here on TripAdvisor have already written about the facilities. Will I return to stay here should I visit Pontianak again? A definite yes! Thank you once again to Golden Tulip Pontianak especially to Bella!
This review was submitted before 2018 and has not been verified.

4/10 Fair

4 star minus
the staff was kind of funny, but not necessarily friendly
This review was submitted before 2018 and has not been verified.

4/10 Fair

so so
the staff is particularly unfriendly