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Heri Heights Hotel Apartments, SureStay Collection by BW

4.0 star property
Hotel with outdoor pool, near Uhuru Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heri Heights Hotel Apartments, SureStay Collection by BW

Outdoor pool
Hallway
Exterior
Reception
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Pool bar
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • Garden
  • Front desk safe
Feel at home
  • Children stay free
  • Playground on-site
  • Kitchen
  • Living room
  • Television
  • Garden
The price is S$127
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Apartment, Multiple Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Apartment, Multiple Beds, Non Smoking

Highlights

Kitchen
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Apartment, 1 Queen Bed, Non Smoking

Highlights

Kitchen
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Queen Bed, Non Smoking

Room amenity

Deluxe Apartment, 1 Queen Bed, Non Smoking

Highlights

Kitchen
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Apartment, 1 Queen Bed, Non Smoking

Highlights

Kitchen
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Apartment, 1 Queen Bed, Non Smoking

Highlights

Kitchen
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Apartment, 2 Queen Beds, Non Smoking

Highlights

Kitchen
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Kolobot Drive, off Arboretum Road, Nairobi

What's nearby

  • Uhuru Park - 3 min drive - 2.3 km
  • Kenyatta International Convention Centre - 4 min drive - 2.8 km
  • University of Nairobi - 5 min drive - 4.2 km
  • Yaya Centre - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 11 min drive - 9.4 km

Getting around

  • Nairobi (WIL-Wilson) - 17 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 28 min drive
  • Syokimau Station - 26 min drive
  • Nairobi Station - 29 min drive
  • Syokimau SGR Railway Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lord Delamere Terrace - ‬3 min drive
  • ‪Blue Martini - ‬3 min drive
  • ‪Amani ya Juu Garden Cafe - ‬17 min walk
  • ‪Infinity Pool Bar & Restaurant - ‬8 min walk
  • ‪Connect Coffee - ‬4 min drive

About this property

Heri Heights Hotel Apartments, SureStay Collection by BW

Located just 4.1 mi (6.5 km) from the airport, Heri Heights Hotel Apartments, SureStay Collection by BW offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Palm Cafe, which serves lunch and dinner. A poolside bar and a 24-hour fitness centre are offered, and in-room conveniences include dryers and fridges.

Languages

English, German, Swahili

At a glance

Hotel size

  • 46 rooms

Arriving/Leaving

  • Check-in start time: noon; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Access to nearby health club

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board (on request)
  • Dryer
  • Laundry detergent

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate living room

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Blender
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Special features

Dining

Palm Cafe – This café serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property is professionally cleaned.

Also known as

Heri Heights Serviced Apartments Nairobi
Heri Heights Serviced Apartments
Heri Heights Serviced Nairobi
Heri Heights Serviced
Aparthotel Heri Heights Serviced Apartments Nairobi
Nairobi Heri Heights Serviced Apartments Aparthotel
Aparthotel Heri Heights Serviced Apartments
Heri Heights Serviced Apartments Nairobi
Heri Heights Serviced Nairobi
Heri Heights Serviced
Heri Heights Serviced Apartments
Heri Heights Hotel Apartments SureStay Collection by BW
Heri Heights Hotel Apartments, SureStay Collection by BW Hotel
Heri Heights Hotel Apartments, SureStay Collection by BW Nairobi

Frequently asked questions

Does Heri Heights Hotel Apartments, SureStay Collection by BW offer free cancellation for a full refund?
Yes, Heri Heights Hotel Apartments, SureStay Collection by BW does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, there's an outdoor pool.
Are pets allowed at Heri Heights Hotel Apartments, SureStay Collection by BW?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heri Heights Hotel Apartments, SureStay Collection by BW?
Sorry, there's no on-site parking at Heri Heights Hotel Apartments, SureStay Collection by BW.
Is an airport shuttle service offered by Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, an airport shuttle is available. The charge is USD 35.00 per vehicle one way.
What are the check-in and check-out times at Heri Heights Hotel Apartments, SureStay Collection by BW?
Check-in start time: noon; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Heri Heights Hotel Apartments, SureStay Collection by BW?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at Heri Heights Hotel Apartments, SureStay Collection by BW and nearby?
Heri Heights Hotel Apartments, SureStay Collection by BW has an outdoor pool, a 24-hour fitness centre and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Heri Heights Hotel Apartments, SureStay Collection by BW?
Yes, there's an on-site restaurant, Palm Cafe.
Does Heri Heights Hotel Apartments, SureStay Collection by BW have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a toaster and cookware.
What's the area around Heri Heights Hotel Apartments, SureStay Collection by BW like?
Heri Heights Hotel Apartments, SureStay Collection by BW is a short 14-minute walk from Arboretum and 15 minutes' walk from Central Park.

Heri Heights Hotel Apartments, SureStay Collection by BW Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Thomas, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing. Home away from home.
Elly, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Elly, 3-night trip
Verified Expedia guest review

10/10 Exceptional

p, 1-night trip
Verified Hotels.com guest review

8/10 Very good

candace, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good price Great size
This stay was one three-part stay. There were a few challenges with the rooms and with myself, as I traveled with a broken leg. However, the staff was very helpful. They assisted us in every way they could. I would stay here again.
candace, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Could Be Better
Heri Heights is a nice place but the wi-fi is very poor, cleanliness not the best our first night was interrupted by a noise after complaining to the staff this was sorted and our 2nd night was a peaceful.
Richard, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place.. the rooms are huge.. I am definitely staying here again.
Elly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
david, 4-night trip
Verified Hotels.com guest review

6/10 Good

Quiet and Convinient
It was ok
Temwa, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nairobi
The room is spacious and very clean, staff are very friendly and helpful.
6-night trip
Verified Hotels.com guest review

6/10 Good

The staff are a gem here and keep this place shining. However, the management needs to pay attention to the maintenance and conveniences offered at similar types of properties to keep this place relevant and competitive. Services are lacking and accommodations just ok, nothing exemplary.
2-night trip
Verified Expedia guest review

6/10 Good

Heri Heights is relaxing, secure and quiet. The location is great for excursion and local travel. However, it falls short for apartment - hotel travelers needs for in house conveniences. The check in experience needs system and process improvement. Eve from the front office was exemplary in facilitating my accommodation despite these gaps. Accommodations are clean and spacious, however, in need of maintenance. The restaurant offerings are ok but there are plenty options nearby.
1-night trip
Verified Orbitz guest review

8/10 Very good

COMFORTABLE CLEAN & RELAXING.
My stay at Heri Heights was very nice polite helpful staff makes it a more relaxed time spent. Although a taxi is required to venture out. I would recommend Heri Heights and am looking for another stay there some time later this year.
Richard, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Heri Heights: Nairobi near town
Heri Heights is close to town, walking there or back through the university of Narobi residences area. The nearby Arboretum has attractive walking paths for a day break too. Cafe for breakfast and other meals means you seek outside options only when you want to. Kitchens are well enough equipped to allow you to self cater, and the hotel offers to shop for you at need. As a rule, meats are tastier but much smaller and tougher cuts than you may expect, and fruits and vegetables are varied and very good. Wireless internet is good and quick, though it can overload when the apartments are all full. Energy saving has upgraded some lighting to LED, with compact fluorescents in most standard bulb fittings. Wardrobe space is generous. Nairobi traffic is justly notorious. Especially at mornings and evenings, expect near gridlock and long travel times around town. You'll be able to get advice on how much time travel will need, if you need to arrive at a certain time.
Christopher, 7-night trip
Verified Hotels.com guest review

8/10 Very good

The food was served luke warm and cold, would not eat at the hotel if I was to book again. Other than that every thing else was very good and I would stay there again.
Verified Hotels.com guest review

8/10 Very good

A few days at Heri Heights
A pleasant enough stay with no concerns.
Verified Hotels.com guest review

4/10 Fair

Pool and gym were closed but did not bother to update me before booking or compensate me. The manager really not nice. He did not hear the customer he only wants to be right
Verified Expedia guest review

8/10 Very good

Nice, comfortable rooms and hotel
Overall it was good. The decor was nice and the room was very spacious. Staff was super flexible, I had an early check out so they delivered breakfast food the night before. Good apliances in the room. Down side Food at the cafe was bad and it took an hour to be served.
Verified Expedia guest review

8/10 Very good

Holiday at Nairobi
Wonderful stay. Very comfortable and enjoyable
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Great Stay great people
It was very nice, just the night I booked in not everything was explained. like use of gym and pool area. Room door auto lock I locked myself out. Restaurant never always had what was on the menu. The staff was great ever one, and it seem the place is very safe and secure. I would recommend it to anyone.
Verified Hotels.com guest review