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Jumeirah Zabeel Saray

Photo gallery for Jumeirah Zabeel Saray

Front of property
Private beach, beach towels, windsurfing, kayaking
2 indoor pools, 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas
Water park
2 indoor pools, 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas

Overview of Jumeirah Zabeel Saray

VIP Access

Jumeirah Zabeel Saray

5.0 star property
Upmarket beachfront hotel with spa, near Marina Beach

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Palm Jumeirah, West Crescent, Dubai
Main amenities
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare
  • Children's pool
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 9 min drive
  • Dubai Marina Mall - 23 min drive
  • Marina Beach - 24 min drive
  • The Walk - 24 min drive
  • Souk Madinat Jumeirah - 25 min drive
  • Wild Wadi Water Park - 26 min drive
  • Burj Al Arab - 20 min drive
  • Mall of the Emirates - 27 min drive
  • Ski Dubai - 28 min drive
  • Ibn Battuta Mall - 24 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 40 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 48 min drive

Restaurants

  • Zero Gravity - 20 min drive
  • SĀN Beach - 11 min drive
  • Ula Dubai - 11 min drive
  • Gordon Ramsay Hell's Kitchen Dubai - 21 min drive
  • L'Eto - 20 min drive
Map

About this property

Jumeirah Zabeel Saray

Jumeirah Zabeel Saray offers a private beach and gives you access to on-site windsurfing and kayaking. Guests can splash around at the 2 outdoor and 2 indoor pools, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Imperium, one of 8 restaurants, serves international cuisine and is open for breakfast and dinner. A poolside bar, a fitness centre and a sauna are other highlights at this luxurious hotel. Fellow travellers like the pool and helpful staff.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 405 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must present valid passport or government issued photo identification at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 8 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Kayaking
  • Motor boating
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • 2 indoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Vietnamese

Room amenities

Be entertained

  • IPod docking station
  • 48-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Talise Ottoman Spa has 42 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Dining

Imperium – This brasserie specialises in international cuisine and serves breakfast, brunch and dinner. A children's menu is available.
Zenzi Beach – This beachfront restaurant specialises in Latin American cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Amala – This restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.
Al Nafoorah – Overlooking the ocean and pool, this restaurant specialises in Middle Eastern cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Tori Tori – This beachfront restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 3000
  • New Year's Eve (31 December) gala dinner per child: AED 1500 (from 4 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 170 for adults and AED 85 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 367.5 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

Also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel Dubai

Frequently asked questions

Does Jumeirah Zabeel Saray offer free cancellation for a full refund?
Yes, Jumeirah Zabeel Saray does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jumeirah Zabeel Saray?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jumeirah Zabeel Saray?
Yes, there are 2 indoor pools, 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Jumeirah Zabeel Saray?
Sorry, pets aren't allowed.
Is parking offered on site at Jumeirah Zabeel Saray?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Jumeirah Zabeel Saray?
You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Jumeirah Zabeel Saray and nearby?
Have fun with on-site activities such as kayaking, windsurfing and motor-boating and improve your game at the on-site tennis courts. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 2 outdoor swimming pools. Jumeirah Zabeel Saray also has a private beach and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Jumeirah Zabeel Saray?
Yes, there are 8 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Jumeirah Zabeel Saray have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Jumeirah Zabeel Saray like?
Jumeirah Zabeel Saray is in Palm Jumeirah. Popular attractions include Marina Beach, which is 24 minutes away by car.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Harjeeven, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb
A great hotel - exceptional service, food and cleanliness.
Chris, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

haytham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sinan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
Very accommodative reception. They let me check in early morning without charging. House keeping department was exceptional. Concierge was very helpful. Top to bottom, there’s nothing negative about the hotel & service. Will definitely return to the hotel.
Shakil, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rajendran, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
It was a unique experience. Beautiful hotel, excellent service. There. Was only one issue and is that they take too long to bring the food at the restaurants. Overall was great. Top of the line.
Gustavo, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great property on the Palm. Friendly staff, clean and conveniently located.
Verified Expedia guest review

10/10 Exceptional

You won't be disappointed
This, and all Jumeira properties have never disappointed me. It is hard for me to stay in any other brand to be honest. I don't know where to begin, the property is amazing and photos and videos they have on the website do not do it justice if I am honest. even the photos I took do not do it justice. The staff are extremely helpful and always want to help you. The Spa is amazing would highly recommend a self care day there. My only issue was I did not try all the restaurants as I wasn't there long enough. The one I did have which was the Indian one was one of the best I have had. I would like to thank all the people I spoke to who made my stay amazing and even if I dint stay here again (which I probably will) I would go for the restaurants there! The rooms are incredible as well and are facilitated with everything you need!
Omar, 2-night trip with friends
Verified Hotels.com guest review