Cloud Hotel & Suites - Nairobi
4-star hotel with outdoor pool, connected to a shopping center, near University of Nairobi
- Free WiFi and free parking
- All (45)
- Interior (3)
- Exterior (2)
- Rooms (22)
- Fitness/Leisure (8)
- Bar/Dining (5)
- Other (5)
Indoor Pool
Indoor Pool
Indoor Pool
Indoor Pool
Executive Suite - Guest Room
Standard Suite - Guest Room
Suite ( Master ) - Guest Room
Suite ( Master ) - Guest Room
Room - Living Area
Bathroom
Executive Suite - Bathroom
Terrace/Patio
Hotel Bar
Dining
Restaurant
Dining
Massage
Lobby
Fitness Facility
Gym
Gym
Banquet Hall
Banquet Hall
Aerial View
Property Amenity
Standard Suite - Guest Room
Room - Guest Room
Executive Suite - Guest Room
Executive Suite - Guest Room
Suite ( Master ) - Guest Room
Standard Double Room - Bathroom
Room - Bathroom
Breakfast Area
Standard Suite - Guest Room
Standard Double Room - Guest Room
Standard Double Room - Guest Room
Standard Double Room - Guest Room
Executive Suite - Guest Room
Standard Suite - Bathroom
Executive Suite - Bathroom
Room - In-Room Coffee
Cloud Hotel & Suites - Nairobi
Cloud Hotel & Suites - Nairobi
Cloud Hotel & Suites - Nairobi
Cloud Hotel & Suites - Nairobi
Indoor Pool[1/45]
Goog locality
Good service and lovely restaurant with a view of the city.
Hotels.com™ Rewards
At a glance
Key facts
Hotel size
- This hotel has 39 rooms
Arriving/leaving
- Check-in time noon-midnight
- Check-out time is 11:30 AM
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Babysitting/childcare *
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transport
Transfers
- Airport shuttle (available 24 hours) *
Parking
- Free self parking
Payment types at the property
- Cash
FAQs for Cloud Hotel & Suites - Nairobi
Does Cloud Hotel & Suites offer free cancellation for a full refund? Yes, Cloud Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is parking offered at Cloud Hotel & Suites? Yes, there's free self parking. Is there a pool at Cloud Hotel & Suites? Yes, there's an indoor pool and an outdoor pool. Are pets allowed at Cloud Hotel & Suites? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Cloud Hotel & Suites? You can check in from noon to midnight. Check-out time is 11:30 AM. Are there restaurants at or near Cloud Hotel & Suites? Yes, there's an onsite restaurant that serves local and international cuisine. Is airport shuttle service offered by Cloud Hotel & Suites? Yes, an airport shuttle is available. The charge is KES 30 per vehicle one way.
Recent reviews
Good 7.4 From 34 reviews
Exceptional
Lovely hotel
Had a lovely stay at Cloud Hotel. Nice sized rooms with comfortable beds, air conditioning and toiletries provided. Had a nice view of the city from the rooms and restaurant. Food served was delicious although the attentiveness of the waiters could improve, we waited a long time to get serviettes , tooth picks and the wrong flavor drinks was brought to us at dinner. Tables should have been pre-set before guests are seated. We thought it could be due to lack of training because on the plus side they were friendly and polite with the service they did give. Room service was available and phones in the room had direct contact to the kitchen. Hotel had a decent size pool, though it was quite shallow. It was never overcrowded during our stay. Lots of shopping options downstairs of the plaza! You can get anything from food, perfume to souvenirs. I would recommend the hotel as a cost efficient and comfortable option for a stay in Nairobi. I would stay again.
J T, ie2 night trip
Very good
The shower took a long time to get hot when I had to shower between 00h00 and 03h00, but it did get hot. The staff were friendly and very helpful. I walked almost everywhere during the day and felt safe at all times.
AN, za3 night business trip
Very good
Exceptional
fantastic staff and good location. Beds were comfortable. We will definitely stay here on our next trip to Kenya.
Mohidin, ca2 night romance trip
Very good
Great staff.
Victoria at the front desk and the rest of the staff were great. The hotel is in a building with other things. The area around it is more Indian than African. There is a movie theatre in the building across the street. Breakfast was delicious.
Lisa, ca2 night romance trip
Very good
Friendly staff, good gym, good location
Juha, ie1 night business trip
Exceptional
Hope to enhance the breakfast
Just the breakfast need to add more items as cheese and yogurt
Tamer, gb6 night business trip
Good
Broken and dirty
The staff was polite and tried to be helpful but the hotel was dirty and a lot of things were broken.
John Ryan, us1 night family trip
Exceptional
Nice View
The have a good GYM and a medium size pool and a brilliance view and there is a shopping mall in same building and Java House a cross the road and food court downstairs BUT small bed as from length it has good width.
Tamer, ieBusiness trip
Very good
worth it !
prime location and lot of eating options especially for Indians.
Ramesh, in3 night business trip
Poor
Air conditioning didn't work, mentioned it to front desk and nothing was done. Hotel info claims indoor and outdoor pool, only indoor poor with leaking roof which leaves puddles of water all around the wooden floor, terrible safety hazard. Breakfast is sub par not many options.
ca2 night trip with friends
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