Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Nairobi, Kenya
1 room, 2 adults

Cloud Hotel & Suites - Nairobi

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Refrigerator
Corner of 4th Parklands and Masari Road, Nairobi, 00100, Kenya

4-star hotel with outdoor pool, connected to a shopping center, near University of Nairobi
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect™ Rewards stamps here
  • Goog localityFeb 26, 2020
  • Good service and lovely restaurant with a view of the city. Feb 26, 2020

Cloud Hotel & Suites - Nairobi

More Info: 6823 2342

from S$75
  • Executive Suite
  • Standard Double Room
  • Room

What’s around Cloud Hotel & Suites - Nairobi


  • University of Nairobi - 35 min walk
  • Diamond Plaza II - 1 min walk
  • Aga Khan University Nairobi - 14 min walk
  • Nairobi National Museum - 23 min walk
  • Westgate Shopping Mall - 27 min walk
  • Oshwal Religious Centre - 28 min walk
  • The Sarit Centre - 29 min walk
  • Kenya National Theatre - 32 min walk

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 42 min drive
  • Nairobi (WIL-Wilson) - 25 min drive
  • Nairobi Station - 41 min drive
  • Syokimau Station - 41 min drive
  • Syokimau SGR Railway Station - 47 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 39 rooms


  • Check-in time noon-midnight
  • Check-out time is 11:30 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Free pool cabanas
  • Pool umbrellas
Working away
  • 24-hour business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Onsite venue - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

Cloud Hotel & Suites - Nairobi’s small print

Also known as

  • Cloud Hotel Nairobi
  • Cloud Nairobi
  • Cloud Hotel & Suites Hotel
  • Cloud Hotel & Suites Nairobi
  • Cloud Hotel & Suites Hotel Nairobi


Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KES 20 per night

Buffet breakfast is offered for an extra charge of KES 9 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 30 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cloud Hotel & Suites - Nairobi

  • Does Cloud Hotel & Suites offer free cancellation for a full refund?
    Yes, Cloud Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Cloud Hotel & Suites?
    Yes, there's free self parking.
  • Is there a pool at Cloud Hotel & Suites?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Cloud Hotel & Suites?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Cloud Hotel & Suites?
    You can check in from noon to midnight. Check-out time is 11:30 AM.
  • Are there restaurants at or near Cloud Hotel & Suites?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by Cloud Hotel & Suites?
    Yes, an airport shuttle is available. The charge is KES 30 per vehicle one way.

Recent reviews

Good 7.4 From 34 reviews

Exceptional 10.0
Lovely hotel
Had a lovely stay at Cloud Hotel. Nice sized rooms with comfortable beds, air conditioning and toiletries provided. Had a nice view of the city from the rooms and restaurant. Food served was delicious although the attentiveness of the waiters could improve, we waited a long time to get serviettes , tooth picks and the wrong flavor drinks was brought to us at dinner. Tables should have been pre-set before guests are seated. We thought it could be due to lack of training because on the plus side they were friendly and polite with the service they did give. Room service was available and phones in the room had direct contact to the kitchen. Hotel had a decent size pool, though it was quite shallow. It was never overcrowded during our stay. Lots of shopping options downstairs of the plaza! You can get anything from food, perfume to souvenirs. I would recommend the hotel as a cost efficient and comfortable option for a stay in Nairobi. I would stay again.
J T, ie2 night trip
Very good 8.0
The shower took a long time to get hot when I had to shower between 00h00 and 03h00, but it did get hot. The staff were friendly and very helpful. I walked almost everywhere during the day and felt safe at all times.
AN, za3 night business trip
Very good 8.0
fantastic staff and good location. Beds were comfortable. We will definitely stay here on our next trip to Kenya.
Mohidin, ca2 night romance trip
Very good 8.0
Great staff.
Victoria at the front desk and the rest of the staff were great. The hotel is in a building with other things. The area around it is more Indian than African. There is a movie theatre in the building across the street. Breakfast was delicious.
Lisa, ca2 night romance trip
Very good 8.0
Friendly staff, good gym, good location
Juha, ie1 night business trip
Exceptional 10.0
Hope to enhance the breakfast
Just the breakfast need to add more items as cheese and yogurt
Tamer, gb6 night business trip
Good 6.0
Broken and dirty
The staff was polite and tried to be helpful but the hotel was dirty and a lot of things were broken.
John Ryan, us1 night family trip
Exceptional 10.0
Nice View
The have a good GYM and a medium size pool and a brilliance view and there is a shopping mall in same building and Java House a cross the road and food court downstairs BUT small bed as from length it has good width.
Tamer, ieBusiness trip
Very good 8.0
worth it !
prime location and lot of eating options especially for Indians.
Ramesh, in3 night business trip
Poor 2.0
Air conditioning didn't work, mentioned it to front desk and nothing was done. Hotel info claims indoor and outdoor pool, only indoor poor with leaking roof which leaves puddles of water all around the wooden floor, terrible safety hazard. Breakfast is sub par not many options.
ca2 night trip with friends

Cloud Hotel & Suites - Nairobi

Is the description of this property not correct? Tell us