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The Concord Hotel And Suites

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Aerial view
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Basic Penthouse | View from room

Overview of The Concord Hotel And Suites

VIP Access

The Concord Hotel And Suites

4.5 star property
Luxury hotel in Parklands with indoor pool and restaurant
8.2 out of 10 Very good
8.2/10 Very good

135 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
31, Wangapala Road, Nairobi, 49434
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Spa services
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Parklands
  • United Nations Office at Nairobi - 9 min drive
  • Yaya Centre - 9 min drive
  • Village Market - 9 min drive
  • Nairobi National Park - 15 min drive
  • Thika Road Mall - 14 min drive

Getting around

  • Nairobi (WIL-Wilson) - 22 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive
  • Nairobi Station - 22 min drive
  • Syokimau Station - 34 min drive
  • Syokimau SGR Railway Station - 39 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Java House - Parklands - 9 min walk
  • Java House - Aga Khan University Hospital - 18 min walk
  • Red Ginger - 14 min walk
  • Maru Bhajias - 7 min walk
  • Furusato Japanese Restaurant - 13 min walk

About this property

The Concord Hotel And Suites

The Concord Hotel And Suites offers an airport shuttle (available 24 hours) for USD 30.00 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from noon until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Curry Flavors – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

Frequently asked questions

Does The Concord Hotel And Suites offer free cancellation for a full refund?
Yes, The Concord Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Concord Hotel And Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Concord Hotel And Suites?
Yes, there's an indoor pool.
Are pets allowed at The Concord Hotel And Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Concord Hotel And Suites?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Concord Hotel And Suites?
Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one way.
What are the check-in and check-out times at The Concord Hotel And Suites?
You can check in from noon - noon. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of USD 50 (subject to availability).
Is there an on-site casino at The Concord Hotel And Suites?
No, this hotel doesn't have a casino, but Lucky 8 Casino (9-min drive) is nearby.
What is there to do at The Concord Hotel And Suites and nearby?
The Concord Hotel And Suites has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near The Concord Hotel And Suites?
Yes, there's an on-site restaurant that offers international cuisine.
Does The Concord Hotel And Suites have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Concord Hotel And Suites like?
The Concord Hotel And Suites is in Parklands, a short 7-minute walk from Diamond Plaza II.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Saurabh, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

I had a wonderful stay , the staff was friendly as always.
Ronny, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is lovely and the staff is very friendly. However they could do with a variety of breakfast not the same thing every day.
Kevin, 4-night trip
Verified Expedia guest review

8/10 Very good

Was a cosy stay altogether
Murtaza, 3-night family trip
Verified Expedia guest review

6/10 Good

If your staying for week u get tired of same breakfast and there pool always full of outsiders with a lot chemicals they don’t charge water, only Indian channels and wifi terrible
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

rina, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very reasonable and breakfast buffet was good. Hallway carpets need deep cleaning.
Patricia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Murtaza, 2-night trip
Verified Expedia guest review

8/10 Very good

Staff were friendly. Room was ok. Bathroom was too small.
Zulfikar, 4-night family trip
Verified Expedia guest review

8/10 Very good

Nice amenities and great sense of security. Suites need some very minor repairs.
Ronald, 8-night romance trip
Verified Expedia guest review