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Hôtel Universel

3.5 star property
Family-friendly hotel in Alma with spa and indoor pool

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Photo gallery for Hôtel Universel

Indoor pool
Reception
Exterior
Food court
Premium bedding, in-room safe, desk, laptop workspace
Hôtel Universel, near Lac St Jean Beach, offers a relaxing getaway with an indoor pool and children's pool. Treat yourself to Italian cuisine at the on-site restaurant Pacini or unwind with a Swedish massage at the spa.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Free use of bicycles
  • Children's pool
  • Hot tub
  • Room service

For families (6)

  • Children's pool
  • Playground on-site
  • Rollaway/extra beds
  • Television
  • Terrace
  • Daily housekeeping
The current price is S$163
includes taxes & fees
14 Jun - 15 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Sofa bed
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Sofa bed
Hairdryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4

What's nearby

  • Alma College - 7 min walk - 0.6 km
  • Parc de Falaise - 1 min drive - 0.8 km
  • Mario-Tremblay Centre - 2 min drive - 1.5 km
  • L'Odyssee des Batisseurs - 5 min drive - 4.1 km
  • Lac St Jean Beach - 28 min drive - 20.4 km

Getting around

  • Roberval, QC (YRJ) - 61 min drive
  • Jean Lesage International Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk

About this property

Hôtel Universel

Enjoy your visit to Alma with a stay at Hôtel Universel. You can visit the spa to indulge in Swedish massages, body wraps or manicures and pedicures, and Pacini serves Italian cuisine. An indoor pool, a bar/lounge and a fitness centre are other highlights.

Languages

English, French

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Working away

  • Business centre
  • 13 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bike hire
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.

Dining

Pacini – This restaurant specialises in Italian cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 14 to 22 for adults and CAD 9 to 15 for children

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 2024-11-30, 008072

Also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

Does Hôtel Universel offer free cancellation for a full refund?

Yes, Hôtel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Universel?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hôtel Universel?

Sorry, pets aren't allowed.

Is parking offered on site at Hôtel Universel?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hôtel Universel?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hôtel Universel and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hôtel Universel also has an indoor pool and a Turkish bath, as well as an arcade.

Are there restaurants at or near Hôtel Universel?

Yes, Pacini offers Italian cuisine.

What's the area around Hôtel Universel like?

Hôtel Universel is a short 8-minute walk from Alma College and 13 minutes' walk from Parc de Falaise.

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Hôtel Universel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Restaurant
Breakfast
Location
Bed
Shower
Spa
Refrigerator
Service staff

What guests liked

  • The pool area was nice, with warm water and a relaxing atmosphere. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Friendly service, nice rooms, comfortable bed, all good!!
1-night trip

10/10

Super Hotel
1-night trip

10/10

Comfortable room, Helpful staff.
1-night trip

10/10

Excellent service !
3-night trip

10/10

Belle place
1-night trip

10/10

Spa-like location with a nicely appointed atrium with pool, hot tub and sauna.
1-night trip

10/10

Good place!
1-night trip

10/10

Good service nice city
2-night trip

8/10

Nice people
2-night trip

10/10

Staff are very helpful.
1-night trip

10/10

Super
2-night trip

8/10

Easy check in. Nicely situated above the river a lovely view.
1-night trip

10/10

Quality price is perfect. Nice room, swimming pool and restaurant with great food. Breakfast not included but Pacini restaurant at Lobby floor is perfect.
2-night trip

10/10

Everything was great
1-night trip

10/10

Easy check in
1-night trip

10/10

Good
1-night trip

10/10

🙂
1-night trip

10/10

Super
1-night trip

10/10

Very nice
1-night trip

10/10

Confortable!
2-night trip

10/10

.
1-night trip

8/10

Nice upgrade to a room with balcony on the pool side. Balcony door needs shades … older hotel but rooms are clean …
1-night trip

10/10

.
1-night trip

10/10

1-night trip

10/10

2-night trip