Citadines City Centre Frankfurt

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View from room
View from room
Egyptian cotton sheets, in-room safe, individually furnished, desk
Egyptian cotton sheets, in-room safe, individually furnished, desk

Overview of Citadines City Centre Frankfurt

Citadines City Centre Frankfurt

4.0 star property
Upscale hotel in city center in Gallus

8.8/10 Fabulous

327 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$94
Price available on 29/08/2022
Map
Europa-Allee 23, Frankfurt, HE, 60327
Main amenities
  • Weekly housekeeping
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Gallus
  • Frankfurt Trade Fair - 1 min drive
  • Congress Center Messe Frankfurt - 3 min drive
  • Alte Oper - 8 min drive
  • Zeil Shopping District - 4 min drive
  • Romerberg - 5 min drive
  • Römer - 15 min drive
  • Deutsche Bank Park - 18 min drive

Getting around

  • Frankfurt Airport (FRA) - 18 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt (Main) Central Station - 15 min walk
  • Frankfurt Central Station (tief) - 16 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 17 min walk
  • Festhalle-Center U-Bahn - 8 min walk
  • Frankfurt (Main) Galluswarte S-Bahn - 9 min walk
  • Festhalle-Messe U-Bahn - 9 min walk

About this property

Citadines City Centre Frankfurt

Citadines City Centre Frankfurt puts you 4.4 mi (7.1 km) from Deutsche Bank Park. Guests can visit the fitness center for a workout, and freebies like WiFi and wired Internet are added perks. Other highlights at this upscale hotel include a terrace and a garden. Fellow travelers like that it's just a short walk to public transportation: Festhalle-Center U-Bahn is 8 minutes away and Frankfurt (Main) Galluswarte S-Bahn is 9 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 165 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (516 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • German

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Free crib/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 6.5 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Self parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Citadines City Centre
Citadines City Centre Aparthotel
Citadines City Centre Aparthotel Frankfurt
Citadines City Centre Frankfurt
Citadines Frankfurt City Centre
Citadines City Centre Frankfurt Hotel

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Good stay
New hotel, new furniture etc. In the kitchen part of the studio you find all relevant things. Free coffee in the lobby. Bed very comfortable, only the pillows were terrible (30 cm thick, hard as a board). Except for this small detail, my stay was perfect.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Jan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice, modern, stylish, clean hotel. Great location next to the shopping malls, restaurants etc.
Oleg, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was close to what I needed for the couple of days I stayed.
Nachelle, 2-night trip
Verified Expedia guest review

8/10 Very good

Cleanness
Cleanness could be improved. More often cleaning service than 1 per week.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Extra cost for room service
Not especially clean and room service costs extra which is unacceptable compared to the price.
1-night family trip
Verified Hotels.com guest review