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Overall score and ratings

8.8

Fabulous

9.5/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

Francisco J, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jutta, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roland, 2-night trip
Verified Hotels.com guest review

4/10 Fair

A Nightmare Of An Experience
This was my all time worst hotel experience. I was pleased to book a hotel next to the airport. I landed got out of the airport and faced the line of hotels. I walked the several blocks but no Marriott. I then asked no less than a dozen airport workers where the Marriott was and none new of it. I wandered the streets for an hour and 15 minutes and in desperation I thought I would just get a Taxi. The driver told me that that the Marriott is now in the Sheraton Hotel. He directed me back into the airport where you take an escalator to an upper level sky bridge across to the Sheraton building. Sings in the bridge and building do mention Marriott. So at 10:30 PM I arrive at a Marriott Checkin-in desk dripping with sweat and exhausted after pulling my baggage through the streets. I was rewarded only to stand in line for another 45 minutes where one overwhelmed woman tried to get people checked in. She was efficient and pleasant once I reached her. She asked if I wanted a wake up call and I said yes for 5:45 AM. Guess what? There was no call. The room was lovely but management its a mess. Hotels.com need s to tell you to go to the Sheraton Hotel Building or the Marriott needs to get there name on the front of the building.
Donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and So Convenient
Stayed here before my morning flight back to the states. The room was really nice and very comfortable. The breakfast buffet was perfect and plentiful. Will make this part of my regular travel through Frankfurt. It was about a 5 minute walk to the Lufthansa checkin area. It doesn’t get more convenient than that.
Laura, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff in particular was courtesy friendly and happy. Enjoyed interacting with the staff. Disappointing by limited eating options.
Walter, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mauricio, 1-night trip
Verified Hotels.com guest review

6/10 Good

Fan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location ,airport and train station are minutes away from the hotel. Room clean and quiet.
Christine Danuta, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

GianPaolo, 1-night business trip
Verified Hotels.com guest review