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Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Photo gallery for Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Exterior
Property amenity
Premium bedding, minibar, in-room safe, desk
Meeting facility
2 bars/lounges

Overview of Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

4.0 star property
4-star hotel with 2 restaurants, near Deutsche Bank Park
8.2 out of 10 Very good
8.2/10 Very good

746 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Lyoner Strasse 44-48, Niederrad, Schwanheim, Frankfurt, Hessen, 60528
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In Niederrad
  • Deutsche Bank Park - 35 min walk
  • Skyline Plaza - 8 min drive
  • Main Tower - 8 min drive
  • Frankfurt Christmas Market - 9 min drive
  • Römerberg - 9 min drive
  • Alte Oper - 9 min drive
  • Festhalle Frankfurt - 9 min drive
  • MyZeil - 9 min drive
  • Frankfurt Trade Fair - 9 min drive
  • Congress Center Messe Frankfurt - 10 min drive

Getting around

  • Frankfurt Airport (FRA) - 14 min drive
  • Mainz (QFZ-Mainz Finthen) - 34 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 76 min drive
  • Lyoner Straße Frankfurt a.M. Bus Stop - 9 min walk
  • Frankfurt-Niederrad Station - 10 min walk
  • Frankfurt am Main Stadium Station - 25 min walk
  • Bürostadt Niederrad Tram Stop - 2 min walk
  • Kiesschneise Tram Stop - 9 min walk
  • Melibocusstraße Tram Stop - 12 min walk

Restaurants

  • Bäckerei Morgenstern - 3 min drive
  • Bäckerei Morgenstern - 15 min walk
  • Cono Cimino Pizzeria - 12 min walk
  • Bürgerhaus Haus Goldstein - 5 min drive
  • Café Zoller - 3 min drive
Map

About this property

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

When you stay at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel, you'll be within a 10-minute drive of Deutsche Bank Park and Frankfurt Trade Fair. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Restaurant Bayern Stuben, which serves breakfast and is one of 2 restaurants. Other highlights at this upmarket hotel include 2 bars/lounges, a sauna and a steam room. Fellow travellers like the pool and comfortable beds. The property is only a short walk to public transportation: Bürostadt Niederrad Tram Stop is steps away and Kiesschneise Tram Stop is 9 minutes.

Languages

Arabic, English, French, German, Greek, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 395 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar in shower
  • Transfer shower

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Restaurant Bayern Stuben – This restaurant only serves breakfast.
Bar L44 – This bar serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 22 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 20 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and guide to reopening holiday rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Frankfurt Sheraton Congress
Hotel Sheraton Congress
Hotel Sheraton Frankfurt Congress
Sheraton Congress
Sheraton Congress Frankfurt
Sheraton Congress Hotel
Sheraton Frankfurt Congress
Sheraton Frankfurt Congress Hotel
Sheraton Hotel Congress Frankfurt
Sheraton Hotel Frankfurt Congress
Frankfurt Sheraton
Sheraton Frankfurt
Plaza Frankfurt Congress
Crowne Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Congress
Crowne Plaza Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Plaza Congress
Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
Hotel Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Plaza Frankfurt Congress Hotel
Sheraton Frankfurt Congress Hotel

Frequently asked questions

Does Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel?
Yes. Self-parking costs EUR 20 per day.
What are the check-in and check-out times at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What is there to do at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars, a 24-hour fitness centre and a sauna.
Are there restaurants at or near Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel like?
Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel is a short 2-minute walk from Bürostadt Niederrad Tram Stop and 9 minutes' walk from Frankfurter Golf Club.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Very good!
The overall stay was good. Easy access to public transport, the hotel is in excellent condition. Just wish there were more amenities in walking distance, like stores and supermarkets.
Francisco, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

nothing special
not special.
Q, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet, out of noise, but on tram connection. Easy to connect to downtown, airport, or football stadium. Breakfast is outstanding.
Stephen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good just dont sleep on the sofa bed
Friendly helpful staff. Over all good. Amazing breakfast. Sofa bed is truly horrible and pillows are bad. Sleeping on the normal bed is fine even though its on the hard side.
Stephen, 8-night business trip
Verified Hotels.com guest review

4/10 Fair

Verified Expedia guest review

10/10 Exceptional

Great value for money but make sure u use Uber or get the hotel to organise a taxi to pick u from the airport. the hotel is not far from the airport so the taxi driver told me that as he waits in the que for 2hrs on average , he has to charge me at a high tariff for a 20mins trip
Verified Expedia guest review

4/10 Fair

Their front desk system was down so they could not check in anyone. When I got there close to midnight, there must have been 50 irate people in the lobby, some of whom had actually paid in advance. They were unable to give people room keys because without their computer system, they couldn't figure out what rooms were occuplied and what rooms were vacant. They had to turn people away. Those that had nowhere to go slept on couches in the lobby.
Verified Expedia guest review

2/10 Poor

Liesl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice clean hotel. The stuff are great
1-night family trip
Verified Hotels.com guest review