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Mercure Hotel Kaiserhof Frankfurt City Center

Central hotel with bar/lounge, connected to a railway/underground station, near Römerberg

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Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

Exterior
Lobby
Premium bedding, down duvets, minibar, in-room safe
Exterior
Lobby
In the heart of Frankfurt, Mercure Hotel Kaiserhof Frankfurt City Center offers a modern retreat with shopping on site and car rentals available. Stay active at the gym or unwind with a drink at the bar, all while enjoying free in-room WiFi. Bike rentals are also an option for exploring nearby Main Tower and Alte Oper.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • Self parking
  • Bar/lounge
  • Room service
  • Business centre
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Car hire on-site
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is S$130
includes taxes & fees
16 May - 17 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Suite, 1 Double Bed

View from room

Privilege, Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
  • City view
  • 49 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, Multiple Beds

Premium bedding, down duvets, minibar, in-room safe

Privilege, Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Kaiserstr. 62, Frankfurt, HE, 60329

What's nearby

  • Frankfurt Christmas Market - 14 min walk - 1.2 km
  • Alte Oper - 14 min walk - 1.2 km
  • Römerberg - 14 min walk - 1.2 km
  • Skyline Plaza - 14 min walk - 1.2 km
  • Congress Center Messe Frankfurt - 19 min walk - 1.6 km

Getting around

  • Frankfurt Airport (FRA) - 24 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (Main) Central Station - 8 min walk
  • Central Station Tram Stop - 3 min walk
  • Weserstraße-Münchener Straße Tram Stop - 3 min walk
  • Münchener Straß/ Frankfurt Central Tram Stop - 3 min walk

Restaurants

  • ‪Der Fette Bulle - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mosel-Eck - ‬2 min walk
  • ‪Kakadu - ‬1 min walk
  • ‪eatDOORI - ‬1 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

Mercure Hotel Kaiserhof Frankfurt City Center offers a great location, putting you within a 15-minute walk of Frankfurt Christmas Market and Alte Oper. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Römerberg and Skyline Plaza are within a 15-minute walk. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Central Station Tram Stop is 3 minutes and Weserstraße-Münchener Straße Tram Stop is 3 minutes.

Languages

Arabic, English, Farsi, German, Italian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 22 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Room amenities

Be entertained

  • Tablet computer
  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Electronic bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Executive Lounge – On-site bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person

Parking

  • Self-parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number DE277083211

Also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

Does Mercure Hotel Kaiserhof Frankfurt City Center offer free cancellation for a full refund?

Yes, Mercure Hotel Kaiserhof Frankfurt City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Kaiserhof Frankfurt City Center?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Hotel Kaiserhof Frankfurt City Center?

Yes. Self-parking costs EUR 22 per day. Parking spaces may be limited.

What are the check-in and check-out times at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Hotel Kaiserhof Frankfurt City Center?

No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.

What is there to do at Mercure Hotel Kaiserhof Frankfurt City Center and nearby?

Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Mercure Hotel Kaiserhof Frankfurt City Center also has a fitness centre.

What's the area around Mercure Hotel Kaiserhof Frankfurt City Center like?

Mercure Hotel Kaiserhof Frankfurt City Center is in Bahnhofsviertel, a short 3-minute walk from Central Station Tram Stop and 14 minutes' walk from Frankfurt Christmas Market.

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Mercure Hotel Kaiserhof Frankfurt City Center Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Train station
Shower
Breakfast
Food
Water
Bathroom

What guests liked

  • Breakfast was fantastic and the breakfast spread was good. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Great location

Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
2-night trip

10/10 Exceptional

Affordable and quality location.
Stefo, 3-night trip

10/10 Exceptional

Great location very near to the train station and several supermarkets nearby. I will be back next time!
4-night trip

10/10 Exceptional

Beautiful hotel. The infused water was delicious!
Denise, 1-night trip

10/10 Exceptional

Just a nice place good facilities
Damandeep, 3-night trip

10/10 Exceptional

Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Thomas, 1-night trip

10/10 Exceptional

Perfect!!!!

Very nice, renovated, wonderful hotel near train station!!! Very clean, staffs are friendly and helpful. I would stay again!!
1-night trip

10/10 Exceptional

Great location for visiting Frankfurt.
Tracey Patricia Ruby, 3-night trip

10/10 Exceptional

Good stay at this hotel, comfortable bed and clean room. The area around the hotel is a bit rough, and they take a room deposit that’s higher than the room rate which is a bit odd. Good for an overnighter while travelling though.
Joseph, 1-night trip

10/10 Exceptional

Everything about the hotel was excellent.
Roman, 3-night trip

8/10 Very good

Great Hotel , but dangerous area
Derek, 2-night trip

10/10 Exceptional

Great hotel. Easy walk from train Station
Julie, 2-night trip

10/10 Exceptional

I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Hong Jian, 4-night trip

10/10 Exceptional

Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
Michael, 1-night trip

8/10 Very good

Well located to the train station, this hotel is a step up from the usual mid-priced business hotel. The staff is friendly and the rooms are spacious and modern with complimentary water, coffee, and tea. The neighborhood is a little creepy at night with a lot of people hanging around in the street. Also they take a 150 euro deposit when you check in, which seems rather extreme b
Nadine, 2-night trip

10/10 Exceptional

I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Gerard, 1-night trip

10/10 Exceptional

Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home.
Thomas, 1-night trip

10/10 Exceptional

The front desk manager and staffs were very friendly. They always gave me what I wanted. I will stay there again.
Hong Jian, 4-night trip

10/10 Exceptional

Comfortable stay

People were good. Got a very good service with a smile. Breakfast spread was good
PERVEZ, 8-night trip

8/10 Very good

Great property, pity about the riskiness surrounding it.
Hugo, 2-night trip

8/10 Very good

Extremely convenient, but a bit dirty and noisy outside. Hotel itself was lovely, and great breakfast!
Renato, 2-night trip

8/10 Very good

Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you. Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.
simge, 1-night trip

10/10 Exceptional

Its well located!!! 150 meters away from the main train station, also to the subway, if you stay for business this is the hotel
Irving, 4-night trip

6/10 Good

Terrible street

The local area was full of homeless persons and frequent drug users. Not suitable for everyone.
Rob, 3-night trip

8/10 Very good

Good stay

Good stay. Area around the train station is entertaining and diverse if a bit messy.
Gavin, 1-night trip