Mercure Hotel Kaiserhof Frankfurt City Center

Luxury hotel with bar/lounge, connected to a railway/underground station, near Alte Oper

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In the heart of Frankfurt, Mercure Hotel Kaiserhof Frankfurt City Center offers a modern retreat with shopping on site and car rentals available. Stay active at the gym or unwind with a drink at the bar, all while enjoying free in-room WiFi. Bike rentals are also an option for exploring nearby Main Tower and Alte Oper.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • Self parking
  • Bar/lounge
  • Room service
  • Business centre
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Car hire on-site
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is S$130
includes taxes & fees
15 Mar - 16 Mar

Why we love this property

Flavourful dining options
Culinary delights include a bar and buffet breakfast. Vegan and vegetarian options satisfy diverse palates, including a vegetarian breakfast.
Sleep in luxury
Drift into dreams on hypo-allergenic premium bedding with a down comforter. Personalise comfort with the pillow menu and enjoy rainfall showers.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Privilege, Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Privilege, Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
  • City view
  • 49 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Kaiserstr. 62, Frankfurt, HE, 60329

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 1 min walk - 0.1 km
  • Staedel Museum - 9 min walk - 0.8 km
  • Main Tower - 9 min walk - 0.8 km
  • Frankfurt Trade Fair - 13 min walk - 1.2 km

Getting around

  • Frankfurt Airport (FRA) - 24 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (Main) Central Station - 8 min walk
  • Central Station Tram Stop - 3 min walk
  • Weserstraße-Münchener Straße Tram Stop - 3 min walk
  • Münchener Straß/ Frankfurt Central Tram Stop - 3 min walk

Restaurants

  • ‪Moseleck - ‬2 min walk
  • ‪Kakadu's - ‬1 min walk
  • ‪Selera Malaysian Restaurant - ‬3 min walk
  • ‪Der Fette Bulle - ‬1 min walk
  • ‪Plank - ‬2 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

Mercure Hotel Kaiserhof Frankfurt City Center offers a great location, putting you within a 15-minute walk of Frankfurt Trade Fair and Frankfurt Christmas Market. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. This luxurious hotel is also within a 15-minute walk of Alte Oper and Römerberg. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Central Station Tram Stop is 3 minutes and Weserstraße-Münchener Straße Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 22 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Room amenities

Be entertained

  • Tablet computer
  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Electronic bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Executive Lounge – On-site bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person

Parking

  • Self-parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number DE277083211

Also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

Does Mercure Hotel Kaiserhof Frankfurt City Center offer free cancellation for a full refund?

Yes, Mercure Hotel Kaiserhof Frankfurt City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Kaiserhof Frankfurt City Center?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Hotel Kaiserhof Frankfurt City Center?

Yes. Self-parking costs EUR 22 per day. Parking spaces may be limited.

What are the check-in and check-out times at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Hotel Kaiserhof Frankfurt City Center?

No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.

What is there to do at Mercure Hotel Kaiserhof Frankfurt City Center and nearby?

Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Mercure Hotel Kaiserhof Frankfurt City Center also has a fitness centre.

What's the area around Mercure Hotel Kaiserhof Frankfurt City Center like?

Mercure Hotel Kaiserhof Frankfurt City Center is in Bahnhofsviertel, a short 3-minute walk from Central Station Tram Stop and 15 minutes' walk from Frankfurt Trade Fair.

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Reviews

Mercure Hotel Kaiserhof Frankfurt City Center Reviews

8.0

Very good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was fantastic and the spread was good. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Train station
Service staff
Shower
Breakfast
Water
Food
Bathroom

Reviews

10/10 Exceptional

Nice room and location
Christilia, 1-night trip

10/10 Exceptional

Clean and tidy hotel with good service.
Grant, 2-night trip

10/10 Exceptional

Great service, perfect location
Gordon, 2-night trip

10/10 Exceptional

Great experience
Gordon, 3-night trip

10/10 Exceptional

Good location
Gordon, 1-night trip

10/10 Exceptional

Clean, big rooms.
Ronald, 1-night trip

8/10 Very good

Location is fantastic
Tayfun, 3-night trip

10/10 Exceptional

Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.
David, 1-night trip

10/10 Exceptional

Good trip
Gordon, 4-night trip

10/10 Exceptional

This hotel is very good.
Hong Jian, 3-night trip

10/10 Exceptional

Great hotel close to the train station
Chinweike, 2-night trip

10/10 Exceptional

Before we even booked the hotel, I had reached out to the front desk. They were quick to answer, friendly and helpful. Upon arrival, we were delighted to find out that one of the two of our rooms was ready early so we were able to check in and clean up which was wonderful after our 12 hour flight. The location was perfect from the train station and access to the trams. Very highly recommend.
Brittany, 1-night trip

8/10 Very good

Great location

Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
2-night trip

10/10 Exceptional

I love the location of the hotel. Lots of places to try and drink. Underground train were close by and security of the room mase me feel safe.
Carmen, 7-night trip

10/10 Exceptional

Great location, close to station
Gordon, 1-night trip

10/10 Exceptional

Accessible
Paula, 3-night trip

8/10 Very good

Near the main train station. Lots of homelessness and streets dirty. Hotel next to adult shop.
Patrick, 2-night trip

8/10 Very good

Very convenient location to Central Station. Great access to Messe from here. Walking distance to touristic areas like Alte Oper or Zeil. Great staff and rooms are very good comparing with European standards. Located next to a sex shop, many beggars and junkies in the area, specially at night. Not so nice, but somehow in Europe doesn't feel specially unsafe.
Moises, 5-night trip

10/10 Exceptional

Great location for visiting Frankfurt.
Tracey Patricia Ruby, 3-night trip

10/10 Exceptional

Everything about the hotel was excellent.
Roman, 3-night trip

10/10 Exceptional

Affordable and quality location.
Stefo, 3-night trip

10/10 Exceptional

Just a nice place good facilities
Damandeep, 3-night trip

10/10 Exceptional

Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Thomas, 1-night trip

10/10 Exceptional

Nice Hotel in the center of Frankfurt. Clean and convenient to all type of transportation. Frankfurt is a beautiful city with the great history, and easy to enjoy all their attractions.
MOISES, 13-night trip

6/10 Good

The hotel is ok but the area especially after done, seems unsafe full of homeless, prostitutes, wired people making you feel unsafe and unwelcome though no one did anything to us.
Andrei, 2-night trip