In the heart of London, Sapphire Hotel offers a warm welcome with WiFi and a 24-hour front desk. Guests can unwind in the lobby or take advantage of concierge services and luggage storage. The helpful staff has left a lasting impression on previous guests.
Westfield London Shopping Centre - 12 min walk - 1.1 km
Hyde Park - 7 min drive - 4.8 km
Buckingham Palace - 11 min drive - 7.4 km
Piccadilly Circus - 12 min drive - 7.7 km
Big Ben - 12 min drive - 7.9 km
Getting around
Heathrow Airport (LHR) - 28 min drive
London (LTN-Luton) - 41 min drive
Farnborough (FAB) - 44 min drive
London (LCY-London City) - 62 min drive
Gatwick Airport (LGW) - 74 min drive
Shepherd's Bush Station - 8 min walk
Kensington (Olympia) Station - 14 min walk
Kensington (Olympia) Underground Station - 15 min walk
Goldhawk Road Underground Station - 7 min walk
Shepherd's Bush Underground Station - 7 min walk
Shepherd's Bush Market Underground Station - 8 min walk
Restaurants
Subway Shepherds Bush - 6 min walk
BrewDog Shepherd's Bush - 4 min walk
Urban Baristas - 6 min walk
The Sindercombe Social - 4 min walk
Kave Cafe - 3 min walk
About this property
Sapphire Hotel
At Sapphire Hotel, you'll be a short five-minute drive from Kensington High Street and Westfield London Shopping Centre. Also, Olympia Conference and Exhibition Centre and Thames River are a short five-minute drive away. Fellow travellers say good things about the helpful staff and location. The property is only a short walk to public transportation: Goldhawk Road Underground Station is 7 minutes and Shepherd's Bush Underground Station is 7 minutes.
Languages
English, French, Romanian, Spanish, Urdu
At a glance
Hotel size
14 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 10 ft (GBP 8.5 per day)
Street parking available
Other information
Smoke-free property
No stag or hen parties
Property amenities
Working away
Computer station
Services
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Television in common areas
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
DVD player
LED television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
Late check-in between midnight and 1:30 AM can be arranged for an extra charge of GBP 20
Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)
Parking
Parking is available nearby and costs GBP 8.5 per day (10 ft away)
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London
Frequently asked questions
Does Sapphire Hotel offer free cancellation for a full refund?
Yes, Sapphire Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sapphire Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sapphire Hotel?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Sapphire Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-out is available.
What is there to do at Sapphire Hotel and nearby?
Recommended spots to visit include Westfield London Shopping Centre (12-min walk) and Hyde Park (2.4 mi), along with Buckingham Palace (4.6 mi) and Piccadilly Circus (4.8 mi).
What's the area around Sapphire Hotel like?
Sapphire Hotel is a short 7-minute walk from Goldhawk Road Underground Station and 17 minutes' walk from Kensington High Street. Travellers say that this hotel is in a good location.
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Sapphire Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.2/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Very good
13 Mar, 2025
Budget stay
Clean, staff friendly
Graham
Graham, 1-night trip
10/10 Exceptional
27 Mar, 2025
Satisfied guest
Friendly service, clean room suitably appointed given the price I paid. Problem with the drain in the shower which was reported but overall very pleased with my stay.
James
James, 1-night trip
10/10 Exceptional
19 Feb, 2025
Great Location...
This is a clean, no frills hotel with great staff. Would stay again.
Jane
Jane, 3-night trip
8/10 Very good
6 Mar, 2025
It's a comfortable place for what you paid for. The room is clean, bed is comfortable, the location is strategically close to tube station, in a very lovely neighborhood.
Hui Min
Hui Min, 3-night trip
10/10 Exceptional
5 Mar, 2025
Great, thank you
Very helpful and professional service given
Naomi
Naomi, 1-night trip
8/10 Very good
17 Feb, 2025
Value for money
Value for money . Just one night stay . The room is clean comfortable . We have shower and toilet plus tv .
Judy
Judy, 1-night trip
8/10 Very good
2 Dec, 2024
Great location, easy to access and close to stations, restaurants etc.
Chandra
Chandra, 2-night trip
10/10 Exceptional
18 Feb, 2025
Always stay at this hotel everything is always good. Clean TV works only problem with room was the headboard was angled so I could not sit up on the bed properly.
lisle
lisle, 1-night trip
2/10 Poor
30 Mar, 2025
The stay was not Nice at all.. There’s No fan in the room and the Bed is not comfortable at all.. above all … Receptionist is not a Nice person .. Very room
Michael
Michael, 1-night trip
10/10 Exceptional
21 Dec, 2024
Nice place
Marius
Marius, 1-night trip
8/10 Very good
19 Feb, 2025
Saphire
Reasonable for a one night stay for a local concert.
Nice enough, but this is s no frills place at a decent price.
Would use it again.
Paul
Paul, 1-night trip
8/10 Very good
27 Feb, 2025
Convenience
Good value , location , clean, but the shower pipe leaked, however the shower was fine and worked
Verified traveller
1-night trip
10/10 Exceptional
22 Dec, 2024
Good place
Marius
Marius, 1-night trip
10/10 Exceptional
22 Dec, 2024
Christmas stay
Had a great stay. Hotel was in a good area close to underground stations . Room was very clean and quiet for being on street side.
Staff was helpful too.
david
david, 1-night trip
2/10 Poor
17 Mar, 2025
Avoid
Dirty bedsheets with blood on them, fire alarm kept going off during the night, incredibly rude staff. Terrible service and experience
Zane
Zane, 2-night trip
8/10 Very good
28 Dec, 2024
Xmas break
Quick check in Very comfortable nice and quiet friendly staff
Eleanor
Eleanor, 4-night trip
2/10 Poor
8 Mar, 2025
Ok
Old and noisy.
william
william, 2-night trip
8/10 Very good
26 Dec, 2024
Very good location, quick walk to train stations. Room was very small but had everything you need for a comfortable stay. Excellent for London and a good price.
Georgia
Georgia, 4-night trip
10/10 Exceptional
3 Feb, 2025
L.R.
The hotel is in a very good location. Close to 4 different subway lines, the westfield mall and many cafes and restaurants. The price for what you get is 10/10 I would recommend it.
Verified traveller
4-night trip
8/10 Very good
15 Feb, 2025
No parking
Small room
Clean
Mattress not very good not bad too
Abdul
Abdul, 1-night trip
10/10 Exceptional
2 Dec, 2024
I had a great stay. The staff at the hotel were all very friendly and helpful. The area was quiet and close to a tube stop, so I could get into the center of London easily.
Danielle
Danielle, 3-night trip
10/10 Exceptional
30 Dec, 2024
Comfortable
Very comfortable bed in a very basic room which was just what i was looking for a short notice.
Steve
Steve, 1-night trip
8/10 Very good
15 Mar, 2025
Depend on the room
I have been there before, So there is many small hotels under the same reception. Last time I lives on the Pearl single bed - litteroom, but clean and good Price. Therefore I booked it again. This time was the Sapphire builfing. At the top a double room and this was not nice. It was a room smel of smiske and not so clean. The people are nice.
Kristian
Kristian, 4-night trip
10/10 Exceptional
22 Dec, 2024
Staff were friendly, helpful and attentive to our needs. The bed was slightly small for a couple but very comfortable. Classic Shepherds Bush hotel right in the mix of everything but still remaining quiet enough through the night.