Melia Casa Maya Cancun All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Langosta Beach

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Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio
Property video
4 restaurants, lunch served, local cuisine
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
4 restaurants, lunch served, local cuisine
Casa Maya Cancun, near the vibrant Cancun Convention Center and La Isla Shopping Mall, offers a relaxing retreat with an international cuisine restaurant on site. Unwind at the white sand beach with free cabanas or take a dip in one of 2 pools and enjoy activities like motor boating and scuba diving.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Childcare
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Free water park
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Babysitting
  • Airport shuttle

Feel at home (6)

  • Babysitting services
  • Children's pool
  • Playground on-site
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for The Level, Suite, Ocean View

1 bedroom, down duvets, minibar, soundproofing

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Sofa bed - double
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

View from room

The Level Grand Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
2 bedrooms
Down duvet
  • 104 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for The Level, Room, Ocean View

1 bedroom, down duvets, minibar, soundproofing

The Level, Room, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
Hairdryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Ocean View

1 bedroom, down duvets, minibar, soundproofing

Melia Room, Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
Hairdryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

View from room

The Level Room Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

1 bedroom, down duvets, minibar, soundproofing

Melia Suite Ocean View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Sofa bed - double
Down duvet
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

View from room

The Level Suite Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

View all photos for Room Standard with Ocean View

1 bedroom, down duvets, minibar, soundproofing

Room Standard with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Ocean View

1 bedroom, down duvets, minibar, soundproofing

Room Superior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Family Suite -8 guests- Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Room Standard with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

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The price is S$518
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About the area

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 1 min walk - 0.0 km
  • Tortuga Beach - 17 min walk - 1.5 km
  • Playa Tortugas - 3 min drive - 2.1 km
  • Cancun Convention Center - 5 min drive - 4.5 km
  • La Isla Shopping Mall - 11 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive
  • Airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Venecia - ‬10 min walk
  • ‪Las Olas - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk

About this property

Melia Casa Maya Cancun All Inclusive

At Melia Casa Maya Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be steps from Langosta Beach. The 2 outdoor pools and free water park provide recreation options for everyone. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a children's pool, a terrace and a garden. Fellow travellers love the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 260 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site parking includes off-street options
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges

Travelling with children

  • Free water park access
  • Children's pool
  • Playground
  • Babysitting services
  • Children's games

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 2 outdoor pools
  • Free water park
  • Water slide

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Merkado – This restaurant specialises in local cuisine.
Lobby Bar Boreal – On-site lobby lounge. Open daily.
Cape Nao – This restaurant overlooks the ocean and specialises in international cuisine. Open daily.
Casa Nostra – This restaurant specialises in Italian cuisine. Open daily.
The Grill – This restaurant only serves lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 79.20 per accommodation, per night

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive offer free cancellation for a full refund?

Yes, Melia Casa Maya Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Casa Maya Cancun All Inclusive?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Melia Casa Maya Cancun All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Melia Casa Maya Cancun All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless social distancing and check-out are available.

Is there an on-site casino at Melia Casa Maya Cancun All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are both nearby.

What is there to do at Melia Casa Maya Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 3 bars and a water slide. Melia Casa Maya Cancun All Inclusive also has a garden.

Are there restaurants at or near Melia Casa Maya Cancun All Inclusive?

Yes, there are 4 on-site restaurants, featuring local cuisine and ocean views.

What's the area around Melia Casa Maya Cancun All Inclusive like?

Melia Casa Maya Cancun All Inclusive is a short 3-minute walk from Langosta Beach and 15 minutes' walk from Tortuga Beach. Travellers give top marks for the property's prime location.

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Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Beach
Service staff
Location
Food
Restaurant
Family friendly
View
Water
Breakfast

What guests liked

  • The beach at this property is nice, clean, and perfect for kids with plenty of chairs and calm ocean. (82 reviews)
  • The pool and water park were excellent for children and provided a fun and lively experience. (39 reviews)
  • The breakfast buffet offered a great variety of choices and was a highlight of the stay. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excelente hotel
RAFAEL, 1-night trip

10/10 Exceptional

Relaxin’Cancun

Wonderful place. Great all around. Wish there were more variations in the food but we’d still return.
Gilbert, 2-night trip

10/10 Exceptional

This hotel is so good. Staffs, foods, room, service, beach, show, pool, everything was good.
Shota, 4-night trip

10/10 Exceptional

Great hotel!
Eva Christine, 5-night trip

6/10 Good

The beach is nice here, kids would love it here.
Emanuel, 3-night trip

8/10 Very good

Good hotel
edgar, 7-night trip

10/10 Exceptional

The staff was amazing! I highly recommend this place
Teresa, 7-night trip

8/10 Very good

We enjoyed the smallness of this resort. Everything was so accessible.
Laura Louise, 6-night trip

10/10 Exceptional

Very modern. Comfortable. Great food and service
NIDAL KHALIL, 7-night trip

8/10 Very good

We had a great time, minor things to improve in our eyes, pool extended hours, more choices to dine
mario, 5-night trip

10/10 Exceptional

under new renovations, very clean and modern
angela, 7-night trip

10/10 Exceptional

Excellent!
Enkel, 8-night trip

10/10 Exceptional

Great resort.
Jony, 4-night trip

8/10 Very good

Volleyball was great, good selection of cocktails, beach was nice.
gregory, 5-night trip

8/10 Very good

I like the beach. It just needs to be cleaned better: the beach beds and tables should be cleaned daily, seaweeds should be removed regularly.
Mariya, 7-night trip

10/10 Exceptional

Really clean property and our room was amazing! Had a suite on the top floor. Staff was fantastic and our concierge Victor was fantastic! Location is away from party hotel zone so it was nice and quiet for that. lots of families here as well.
Adam, 4-night trip

6/10 Good

Amazing stay with the family! Limited food options for children.
Sherelle, 3-night trip

8/10 Very good

Small resort great for small kids limited food options and not a ton of staff but good experience overall
Mariel, 3-night trip

10/10 Exceptional

I had a phenomenal experience with this hotel. The rooms were amazing, the restaurant was great, the staff was amazing very friendly great people great hospitality
DANIEL, 4-night trip

10/10 Exceptional

It was really nice, affordable, great staff and activities, food wasn't 5 star, but eating off the menu was included and good. Great beach, awesome pool, big room, really happy with our experience
Michelle, 5-night trip

8/10 Very good

Nice sand beach. Clean, food was average.
Paul, 6-night trip

10/10 Exceptional

Good nice place
Rafal, 8-night trip

10/10 Exceptional

This was an amazing experience for me and my family. The staff is helpful, attentive and made us feel extremely welcome and taken care of. The food was great, the facilities beautiful. I’d definitely choose this hotel if I visit again, it’s smaller than some hotels in the area and I think it’s what makes it even more charming as they really focused on fulfilling all our needs and getting around was also easy and accessible. Thank you Melia Casa Maya!!!!!!
Jay, 5-night trip

10/10 Exceptional

Very nice setting of the property right on the shore. Very clean around and unit was very clean and spacious. The food and beverage in buffets and restaurants was good and tasty.! The only suggestion if hotel will provide more bottles of water.
Katerina, 7-night trip

8/10 Very good

Small resort, The Buffett food is meh. Outside drink service was poor. Housekeeping was great. Restaurant (dinner) food was great. Water park was fun. Pool/kid staff is great.
Robert Snoden, 8-night trip