Tantalo Hotel / Kitchen / Roofbar - Panama City

I don't usually write reviews, but i feels its important i share what occurred to me, so others are aware of this Hotel policy and practice. Booked my hotel room in November 2019, I arrive 3 months later and was told they have no record of my reservation. A completer lack of communication and horrible customer service after a 2hrs wait found out i was being sent to different hotel. Hotel refused to refund, claiming since i agreed to stay at the other hotel for one night forfeit my right to refund which was never presented in writing or verbally discussed with me. Stay away!!!! Horrible customer service and deceptive policy !!! Way better accommodation in the area!!! Don't believe the sales pitch!!!

Great, nice sized, clean room. Wonderful staff! Awesome food. No hot water, was a bummer but that seemed to be the complaint from our friends and families at different hotels. Roof top parties directly above our room till 3 or 4 am. Not terribly load but a constant beat.

The Roof top bar had amazing views and the service was great! I had the tuna tartare and it was excellent! The happy hour drinks and prices were great too. The Pina Colda was served in a very large glass for $4 US tasty and great value. We ate breakfast at the Kitchen and we both loved the Latte! I had the Veggie Egg White Omelette it was so yummy. We stayed at the hotel on a layover on New Year's Eve and the hotel advised it would be loud from 9pm to 5am and offered to allow us to cancel. We decided it couldn't be that loud were wrong. It was very quite during the day as we took a nap after our red eye from the night before. The hotel rooms are each unique a eclectic. The staff was very friendly and helpful.

We were only there for a quick night but the room was quiet and the service was great. We got a welcome drink coupon, and they boxed up our free breakfast so we could take it with us the next morning. Great location too!

Everything at Tantalo is amazing - the location, the atmosphere, the decor, the rooms, the room balcony, the rooftop bar/club, the party, the restaurant, the food, the drinks, the service, the staff, etc....the list goes on and on. The only negative was that we did not have hot water to take a shower for the first two days of our trip; however, the shower did have hot water for our remaining two days. If I ever return to Panama City, I will certainly stay at Tantalo again because the hotel and its staff made our stay so enjoyable and fulfilled all of our expectations! If you are looking for fun and adventure, a cool place party, and a unique experience, definitely consider Tantalo for your trip to Panama City!

Lovely room, perfect location, very secure and the staff were all very friendly. Close to lots of good bars and restaurants. The bar in the hotel is gorgeous, and does amazing drinks, too (bonus). I'll be back for sure!

The noise on the 3rd floor was a bit bothersome, but they did inform us of that, so it's not a complaint, just a statement. Otherwise great hotel and superb service from all.

Perfect location. Amazing food at the restaurant for breakfast and dinner. It is loud so bring earplugs as you’ll need them. The price and location are worth the noise as the noise is eliminated with the earplugs. Friendly staff and great bartenders!

Old building in middle of night life area. Rooftop bar noise was not a problem for us. The red room is a dominatrix theme, something my wife and I were not prepared for. The other rooms seem normal. There was a gay art expo in the restaurant downstairs, very erotic, keep the kids away from here. But for any adults looking for a great place to party in walking distance to everything else, tantalizing is the spot. Felt very safe here and there was always a lot going in the street, regardless of time

GReat place in great locaction, friendly staff. Rooftop terrace and food in restaurant highly recommended. The music is audible in the rooms until late at night, but ok with earplugs.