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Shahd Al Madinah Hotel

Photo gallery for Shahd Al Madinah Hotel

Classic Triple Room, 3 Single Beds | Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served
View from room
Presidential Suite, 1 King Bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior

Overview of Shahd Al Madinah Hotel

Shahd Al Madinah Hotel

5.0 star property
Luxury hotel with restaurant, near Al Haram
8.0 out of 10 Very good
8.0/10 Very good

119 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
King Fahad Road, Building 2943, Medina, 42311
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Airport drop-off service
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Medina City Center
  • Al Haram - 4 min walk
  • Prophet's Mosque - 8 min walk

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 19 min drive
  • Madinah Station - 14 min drive
  • Airport drop-off service

Restaurants

  • ستاربكس - 3 min walk
  • مطعم المروة - 2 min walk
  • Cafe Najd - 1 min walk
  • ستاربكس - 4 min walk
  • شاورما فطوم - 4 min walk
Map

About this property

Shahd Al Madinah Hotel

Putting you within a 10-minute drive of Prophet's Mosque and Al Haram, Shahd Al Madinah Hotel offers airport drop-off service (available 24 hours) for SAR 300 per vehicle. For a bite to eat, guests can visit Arabesque, which serves breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and location.

Languages

Arabic, English, Filipino, French, Hindi, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 469 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 10:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in ,along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SAR 82.60 per day)
  • On-site parking is limited (max. 1 space per unit)

Transfers

  • Airport drop-off on request(available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Lockers available
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Arabesque – This restaurant serves breakfast, lunch and dinner.
Shalimar – On-site coffee shop. Open selected days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of SAR 300 per vehicle
  • Late check-in between midnight and 4:00 AM can be arranged for an extra charge

Parking

  • Self-parking costs SAR 82.60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina
Shaza Madinah Hotel
Shahd Al Madinah Hotel Hotel
Shahd Al Madinah Hotel Medina
Shahd Al Madinah Hotel Hotel Medina

Frequently asked questions

Does Shahd Al Madinah Hotel offer free cancellation for a full refund?
Yes, Shahd Al Madinah Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shahd Al Madinah Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shahd Al Madinah Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shahd Al Madinah Hotel?
Yes. Self-parking costs SAR 82.60 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Shahd Al Madinah Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is SAR 300 per vehicle.
What are the check-in and check-out times at Shahd Al Madinah Hotel?
You can check in from 4:00 PM - 10:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Shahd Al Madinah Hotel?
Yes, there's an on-site restaurant, Arabesque.
What's the area around Shahd Al Madinah Hotel like?
Shahd Al Madinah Hotel is in Medina City Center, a short 4-minute walk from Al Haram and 8 minutes' walk from Prophet's Mosque. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.0/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed my stay
Zakariya, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, good comfortable stay
Y, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dr zafar
Amazing stay. Beautiful haram view
Abdul, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not good enough for the price
Overall ok but cleanliness is not good at all. They gave me an 'upgraded' room but I soon realized it was a room in a dark corner of the hotel and it was smelly and dusty. Bathroom sink area was very unclean, the whole place had a damp and dusty feel to it. Not great for the price they charge, much better to find another hotel at these rates.
Aimaad, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience
The hotel Manager Safwan is very professional person and provided an excellent service. He listended to our concerns and sorted them out. The customer service was excellent. We had a very good stay and an amazing experience, location is great.
Saira, 3-night family trip
Verified Hotels.com guest review

6/10 Good

MOHAMMED, 1-night trip
Verified Hotels.com guest review

8/10 Very good

MOHAMMED, 2-night family trip
Verified Hotels.com guest review