City Suites - Kaohsiung Chenai - Kaohsiung

it is a nice hotel to stay. view is nice overlooking the harbour

Simple and hassle free. Free supper at night was a good surprise. Good value for money, clean and good WiFi.

At first glance the hotel was nice and room was nice. It even included daily supper which was nice. But service was clearly lacking. The rubbish bin was not emptied n left full after housekeeping. On the day we checked out, it was pouring heavily and we were trying to get into a cab. None of the hotel staff came to assist us with the luggage or helped to shelter us. I had to run to the cab without an umbrella as I can't return the umbrella after getting into the cab. The staff all stayed comfortably behind the reception desks though there were no tours or guests checking in at that time. Disapppinted.

The hotel is highly recommended for family stay. I booked a room for 6 of us and all of very happy with the stay at this hotel. This is the best hotel I ever stay for all my free and easy trip. The room we get is double story which consist of 2 bathrooms, 1 living room, study table, and 3 queen beds Lower level has 1 bed room with 1 queen bed and 1 x living room, 1 x common toilet, & study corner. Upper level is bed room with 2 queen beds and 1 x bathroom. The living room is big enough for 6 of us sit down together to watch TV, chatting and enjoying our family time. Provided good quality room slipped and not those paper type. The bed very comfortable. On next day of staying, all my family members commented the beds very good and comfortable. They felt very happy with the stay at this hotel and not feel like check out.

There are nice arty shops near the hotel with artistic figurines.

Good, knowledgeable and friendly staff and very near to city attractions. Excellent for Family.

The hotel is 4 years new and has a light rail train station just behind it. Our room faced the bay and has very good view. The high tech train ride is a must to enjoy the view of many interesting places of the city. However, the breakfast is barely making it to the 3 star standard, in 4 days of our stay, the menu remained pretty much the same every day, the super was worse. Considering the hotel is owned by a major restaurant chain, I even suggested that the F/B manager should be replaced as it does not fit the finely designed and built hotel.

Our stay in City Suites was pleasing and we love the cleanliness. But the elevator is a little dark compared to others. Also, there is a pungent smell along the hallway right after the elevator on the 7th floor. The caulking in the bathroom needs to be renewed. Has molds already.

The room is huge! We are a family of 3 but room meant for 4, tho we think they can add another extra bed to make it 6 comfortably. Beds are queen size not just double. Bed is ok. But not firm. Pillows were more than enough but it's a mix of fluffy and not nice pillows, so we had to choose. We had a problem with the air vent.couldnt adjust it as it is high up and fixed near the ceiling. It was on my face the whole night so I had a hard time sleeping. Asked for additional blankets. It helped. Location was great tho! Light rail train is just on hotel's right side which took us almost anywhere. You can explore using the mrt stations too but it's a bit of a walk . There are two city suites and I'm glad we picked the right one. This is closer to Pier 2 and has a more artistic vibe. Even the lights of the building at night matches the pier 2 vibe. There's always a taxi outside. We didn't have any problem getting to the airport. It cost us NT 60 cheaper than Uber's NT 350 quote.