Hotel Madera Hong Kong

The good: Great location, within walking distance to MTR station and food options. The bad: This is the 1st hotel that I stayed whereby you get Housekeeping calling you or knocking at your door (even when DO NOT DISTURB light has been turned on) to ask when you can vacate your room for her to do her job. If there is a cut-off timing for housekeeping, perhaps front desk should let us know during check-in? I feel stressed by Housekeeping and I am supposed to be on a vacation to de-stress!

We booked this hotel because of its convenient location. But it is not as good per other comments from previous visitors.

Good location. Facilities and rooms are new. Staff service is good.

Carpet was stained and dirty. Some of the towels were also stained and frayed. The free minibar was just 3 cans of soda. Anything after that is chargeable.

Near MTR. Breakfast area is small and cosy, but food selections lack variety and quantity. With the same amount, you may be able to get hotels that are near MTR with decent hotel breakfast. Overall, stay was still pleasant.

Room had excellent facilities and was comfortable. Only wish the private washroom was covered using curtains or a proper wall instead of a transparent glass wall.

My 2nd stay. Still happy with the hotel in general. Some thoughts: (++) Spacious room for HK's standard, with adequate amenities. Enough room to place 2 large luggages. King size bed. (++) hotel has gym facility which is really good. (+) reception was prompt and efficient. However, they could have been more informative abt the hotel's facilities (e.g. availability of gym, lounge, cafe's opening time) (+/-) hotel has a cafe which at the time of stay provided 15% off for guests. But sadly, this offer does not apply the moment you check out. Pretty sad, considering we were trying to find a place to chill after checking out before our flight. (-) pillows provided were extremely soft. Depends on individual but they were way too soft even when i pile 3 up together.

Good location, near to mtr and eateries. Hotel provide free handyphone and toiletries from Crabtree & Evelyn for guests to enjoy. However, they are upgrading the handyphone so it is as per request. The handyphone wifi hot-spot is not working well due to the upgrade - need to change the phone and reset a couple of times. In addition, room and bathroom furnishing are a bit dated. Overall, the stay is satisfactory.

there was a mouldy smell from a corner of my room. strains of hair (likely from previous occupant) on toilet seat. this proves toilet was not properly cleaned and sanitized.

Walking distant to major shopping area. And conveniently in front of the hotel, there is a direct airport bus (#A22) that goes to the airport. Journey took about 30 to 40mins. Love the convenience.