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Sheraton Hong Kong Hotel & Towers

Luxury hotel with full-service spa, connected to a shopping center, near Hong Kong Cultural Centre

  • Free WiFi
From
S$140

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Main House Premier Room - Bathroom
  • Deluxe Room, 1 King Bed, Non Smoking - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 73.
1 / 73Outdoor Pool
20 Nathan Road, Kowloon, Hong Kong SAR
8.6.Fabulous.
  • Very pleasant experience at the point of check-in. The staff was nice and friend. I…

    Jul 13, 2019

  • The room was obviously empty for a long time before our stay. It was dusty, bathroom…

    Jul 12, 2019

See all 529 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Transport options
Walkable
Dining options

The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):
  • Sauna
  • Spa tub
  • This property is undergoing renovations from November 11 2021 to July 31 2022 (completion date subject to change).
    Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 782 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • 6 restaurants and 2 bars/lounges
    • Full-service spa
    • 1 outdoor pool

    For families

    • Cribs/infant beds (surcharge)
    • Babysitting or childcare (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • In Tsim Sha Tsui
    • Hong Kong Cultural Centre - 3 min walk
    • Victoria Harbour - 3 min walk
    • 1881 Heritage - 4 min walk
    • Harbour City - 5 min walk
    • Kowloon Park - 12 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed, Non Smoking
    • Main House Premier Room
    • Deluxe Room, 1 Double Bed, Non Smoking, Tower
    • Deluxe Room, 2 Twin Beds, Non Smoking
    • Executive Suite, 1 Bedroom, Non Smoking
    • Main House Premier Suite
    • Executive Suite, 1 King Bed, Non Smoking, Tower
    • Suite, 1 King Bed, Non Smoking, Tower
    • Main House Premier Room
    • Deluxe Room, 1 King Bed, Non Smoking
    • Deluxe Suite, 1 Bedroom, Non Smoking, Corner
    • Deluxe Room, 1 Double Bed, Non Smoking, Tower
    • Economy Room, 1 Twin Bed, Non Smoking (Eco)
    • Suite, 1 King Bed, Non Smoking, Corner
    • Towers Harbour View King Room, Towers Lounge access
    • Towers Deluxe Harbour View King Room, Towers Lounge access
    • Deluxe Room, 2 Twin Beds, Non Smoking

    What’s around

    Landmarks

    • In Tsim Sha Tsui
    • Hong Kong Cultural Centre - 3 min walk
    • Victoria Harbour - 3 min walk
    • 1881 Heritage - 4 min walk
    • Harbour City - 5 min walk
    • Kowloon Park - 12 min walk
    • The Hong Kong Observation Wheel - 25 min walk
    • Hong Kong Convention and Exhibition Centre - 27 min walk
    • Kowloon Bay - 28 min walk
    • Wonderful Worlds of Whampoa - 30 min walk
    • Sky 100 - 31 min walk

    Getting around

    • Hong Kong International Airport (HKG) - 27 min drive
    • Hong Kong East Tsim Sha Tsui Station - 2 min walk
    • Hong Kong Tsim Sha Tsui Station - 4 min walk
    • Hong Kong Jordan Station - 15 min walk
    • Hong Kong Station - 25 min walk
    • Whampoa Station - 29 min walk
    Profile: Tsim Sha Tsui

    Profile: Tsim Sha Tsui

    Tsim Sha Tsui in southern Kowloon is a shopper’s paradise. Meander along Nathan Road’s “golden mile” to find a colorful and chaotic mix of glitzy jewelry, snazzy electronics, international name-brand stores, and Asian street-label boutiques mingled with enticing flavors wafting from the area’s many ethnic restaurants.

    When you’re ready for a break from the hustle and bustle, take a stroll along the Tsim Sha Tsui Promenade. You’ll pass the Hong Kong Cultural Centre and Hong Kong Space Museum along the way, as you drink in breathtaking views of the Hong Kong Island skyline towering above Victoria Harbour. 

    map
    See on map
    20 Nathan Road, Kowloon, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 782 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, access to the swimming pool is available by reservation only. Each pool session is limited to 1 hour and 45 mins with 10 persons at one time.
    Due to COVID-19 restrictions, the steam room, sauna and spa tub are not available until further notice.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite valet parking (HKD 1920 per day)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 6 restaurants
    • 2 bars/lounges
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Fitness classes on site
    • Yoga classes/instruction on site
    • Golf lessons available nearby
    • Hiking/biking trails nearby
    • Pool umbrellas
    • Number of spa tubs - 1
    • Sauna

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 15043
    • Conference space size (meters) - 1398

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Lever door handles

    Languages Spoken

    • Chinese
    • English
    • Japanese
    • Korean

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Pay movies
    • Premium TV channels
    • Tablet computer
    • IPod docking station

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave (on request)
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    The Health Club has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

    The spa is open daily.

    Dining

    Celestial Court - This restaurant serves lunch and dinner. Reservations are required.

    Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.

    Oyster & Wine Bar - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

    The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

    Sky Lounge - Onsite bar. Happy hour is offered. Open daily.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: HKD 1000.00 per night

    Optional extras

    • Buffet breakfast is offered for an extra charge of HKD 275.00 for adults and HKD 138.00 for children (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for HKD 275.0 per night
    • Rollaway beds are available for HKD 550.0 per day
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs HKD 1920 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, mobile payments and cash.

    Mobile payment options include: Alipay.

    Also known as

    • Sheraton Hong Kong Hotel & Towers
    • Sheraton Hong Kong Hotel & Towers Hotel Kowloon
    • Sheraton Hong Kong Towers
    • Sheraton Hotel Hong Kong Towers
    • Sheraton Hong Kong Hotel Towers Kowloon
    • Sheraton Hong Kong Hotel Towers
    • Sheraton Hong Kong Towers Kowloon
    • Sheraton Hong Kong & Towers
    • Sheraton Hong Kong Hotel & Towers Hotel
    • Sheraton Hong Kong Hotel & Towers Kowloon

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sheraton Hong Kong Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs HKD 1920 per day. Parking spots may be limited.
    • Yes, there's an outdoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - anytime. Check-out time is noon.
    • Yes, there are 6 onsite restaurants, featuring ocean views. Nearby restaurants include The Delhi Club (3-min walk), Wu Kong Shanghai Restaurant (4-min walk), and The Steak House Winebar + Grill (4-min walk).
    • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sheraton Hong Kong Hotel & Towers also has 2 bars and an outdoor pool, as well as a sauna and a fitness center.
    8.6.Fabulous.
    • 6.0.Good

      My room view was fantastic and it was facing the habour. My only concern was the cleanliness of the toilet. I took the bath towel to wipe my face and found a long strand of hair sticking to my face. At that moment I was.... yucks. I staying alone so obviously it was obviously from the previous guest or hotel staff.

      1 night business trip, Jul 9, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Comfortable stay for a 3 day business trip

      convenient location, courteous staff and luxurious room with adequate wardrobe.

      Ashish, 3 night business trip, May 28, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The stay was very good. The staff was kind enough to check me in early as i needed to attend a meeting at 2pm. Very convenient location and excellent breakfast!

      Lyn, 1 night business trip, Apr 23, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      I like the hospitality service of this hotel. Every staff were helpful and understand every operations. I have no problem when i ask for help. Towers staff were wonderful

      Michael, 4 night trip with friends, Mar 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The view at the reception is beautiful and excellent

      1 night business trip, Mar 26, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Enjoyable stay at Sheraton..

      Friendly and efficient staff... Very good location and reasonably spacious room with harbour view.. Good housekeeping as room is very clean and tidy.

      Melissa, 5 night romance trip, Dec 26, 2018

      Verified Hotels.com guest review

    • 6.0.Good

      浴室沒有熱水

      浴室沒有熱水, 要打去服務台先開熱水系統

      Wing Shan, 1 night trip, Nov 26, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Tiny pool

      The photo of the swimming pool is totally a misleading picture, creating an illusion that the swimming is big, but the fact is that the pool is extremely small. I have never been to a 5-stars hotel with such a tiny pool.

      1 night trip, Jun 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      スタッフが親切!便利なロケーション!

      ショッピングや食事などにとても便利なロケーションで有意義に過ごせました。コロナ禍での滞在だったのでフィットネスなどの施設が使えなかったのは残念でしたが、スタッフの方達の対応はとても良かったです。部屋は普通でしたが、空調の調節とお風呂の換気や洗面台の流れがちょっと気になりましたね。

      Akiko, 1 night trip, Dec 18, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Room is a bit small even upgrade to seaview room bath n facial tissue look cheap for Sheraton.

      Wai, 1 night family trip, Nov 27, 2020

      Verified Hotels.com guest review

    See all 529 reviews