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City Plaza Apartments

4.0 star property
Suburban apartment with outdoor pool, near Cairns Esplanade

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for City Plaza Apartments

Outdoor pool, pool umbrellas
Iron/ironing board, free WiFi, bed sheets
Full-sized fridge, microwave, stovetop, dishwasher
Interior entrance
Iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Lounge area
  • Pool
  • Non-smoking
  • Kitchen
  • Refrigerator
  • Air conditioning
Main amenities
  • 16 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Hot tub
  • Terrace
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Apartment, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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includes taxes & fees
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About the area

Map
37-39 Digger Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 4 min walk - 0.3 km
  • Cairns Base Hospital - 12 min walk - 1.0 km
  • Cairns Central Shopping Centre - 3 min drive - 2.2 km
  • Esplanade Lagoon - 4 min drive - 3.1 km
  • Cairns Marlin Marina - 5 min drive - 3.3 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive
  • Cairns Station - 3 min drive
  • Freshwater Station - 9 min drive
  • Redlynch Station - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬17 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬14 min walk
  • ‪Guyala Cafe - ‬7 min walk
  • ‪Odett's Cafe - ‬6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

City Plaza Apartments

At City Plaza Apartments, you'll be a short five-minute drive from Cairns Esplanade and Cairns Marlin Marina. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. A terrace and a garden are other highlights, and apartments offer conveniences such as kitchens and washers/dryers.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9 AM - 2:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • High chair

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Rice cooker
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 15.0 per night

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • 80-cm flat-screen TV
  • DVD player

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the ocean
  • Near the boardwalk
  • Near the airport
  • Near a train station
  • In the business district
  • In the suburbs

Things to do

  • Snorkelling nearby
  • Scuba diving nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 16 rooms
  • 3 floors
  • 2 buildings
  • Built in 2002

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of AUD 50

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 15.0 per night

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.

Also known as

City Plaza Apartments Cairns North
City Plaza Cairns North
City Plaza Apartments Apartment Cairns
City Plaza Apartments Cairns
City Plaza Apartments Cairns
City Plaza Apartments Apartment
City Plaza Apartments Cairns North
City Plaza Apartments Apartment Cairns North

Frequently asked questions

Does City Plaza Apartments offer free cancellation for a full refund?
Yes, City Plaza Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Plaza Apartments?
Yes, there's an outdoor pool.
Are pets allowed at City Plaza Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Plaza Apartments?
Sorry, there's no on-site parking at City Plaza Apartments.
What are the check-in and check-out times at City Plaza Apartments?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50. Express check-in and check-out are available.
What is there to do at City Plaza Apartments and nearby?
Have fun with nearby activities such as boat tours and scuba-diving. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. City Plaza Apartments also has a garden.
Does City Plaza Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and a rice cooker.
Does City Plaza Apartments have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around City Plaza Apartments like?
City Plaza Apartments is in Cairns North, a short 5-minute drive from Cairns, QLD (CNS-Cairns Intl.) and 4 minutes' walk from Cairns Esplanade.

City Plaza Apartments Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Exceptional

great apartment- no hot tub
Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.
Angela, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Perfect getaway for small family. Nice layout.
Chantal, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Average place to stay
Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start! Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room. Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge. Beds soft, pillows were thin and ineffective. Has a small pool, we didn’t use it. Parking spaces available for car if needed, gate closed overnight so secure. Location: close to esplanade but a decent walk to get to shops and cafes
3-night family trip
Verified Hotels.com guest review

4/10 Fair

It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
Renier de, 6-night trip
Verified Expedia guest review

8/10 Very good

Verified Wotif guest review

10/10 Exceptional

The property had a pool and was close to the waterfront.
kim, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great place. Very close to hospital cafes tavern airport. Kitchen too.
Warren, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Enjoy staying
Verified Wotif guest review

8/10 Very good

Verified Wotif guest review

4/10 Fair

Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB
Verified Wotif guest review

8/10 Very good

Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
Ray, 4-night family trip
Verified Lastminute guest review

10/10 Exceptional

Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Gabrielle, 8-night family trip
Verified Wotif guest review

8/10 Very good

A convenient place to stay. Easy to get to and not too far from main city.
Lynette, 9-night family trip
Verified Wotif guest review

10/10 Exceptional

City Plaza Cairns
Property was at a good spot well maintained and clean to stay.
5-night family trip
Verified Hotels.com guest review

4/10 Fair

The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
Renata, 7-night family trip
Verified Wotif guest review

2/10 Poor

Not clean
5-night romance trip
Verified Wotif guest review

8/10 Very good

Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
4-night family trip
Verified Wotif guest review

8/10 Very good

4-night trip
Verified Wotif guest review

8/10 Very good

All that's required, no frills.
Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Lounge
Kitchen
Bed 1
Bathroom
Matthew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent apartment accomodation
Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
Hugh, 9-night romance trip
Verified Hotels.com guest review

6/10 Good

Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
7-night family trip
Verified Wotif guest review

6/10 Good

I don't feel the floors had been cleaned properly (mopping), the unit for it's size should have an oven but it doesn't. There was not enough cleaning products for the bathroom. There ws not a cleaning cloth for the dishes.
Steve, 3-night business trip
Verified Wotif guest review

4/10 Fair

There was never a member of staff to contact. They never answered the phone and there was never a person in the office. We stayed several days and never saw a staff member. The AC vents desperately need to be cleaned and while it wasn't in terrible condition it did not seem like anyone was putting in any effort in upkeep.
5-night family trip
Verified Expedia guest review

6/10 Good

We booked this accommodation for a family of 4 for 10 days. We were given the unit at the front of the complex on the ground level which was near the security gate (which didnt work). The balcony fronted onto the street and was dirty. Full of leaves. The dishwasher leaked all over the kitchen, told reception about it and they came into the unit 3 times with us not being notified, however the dishwasher was replaced quickly. Some general communication would improve that. Unit was a little small for a family however was still ok. Very noisy with main bedroom being on the front near the road. We had towels stolen that were drying on the balcony. If i was to stay i would be asking for a unit on the next floors up at the back of the complex. Units need some maintenance Positives....very close to the esplanade within walking distance to playgrounds etc. 5 min drive to sporting fields. Close to shops. About 1.5km to lagoon.
11-night family trip
Verified Wotif guest review