Nestled near the vibrant Puerto Rico Convention Center, Hyatt Place San Juan offers a warm welcome with to-go breakfast and a cozy terrace. Explore The Placery for lunch and dinner, or unwind in the garden with free WiFi. With top-notch staff, self parking options available, this hotel is sure to delight guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Connecting rooms available
Parking available
24/7 front desk
Pet-friendly
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and 2 bars/lounges
Outdoor pool
24-hour fitness centre
Self parking
Waterslide
Coffee shop/cafe
Conference centre
4 meeting rooms
Meeting rooms
Terrace
Feel at home (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Living room
Premium TV channels
Garden
The current price is S$240
S$240
includes taxes & fees
13 Jul - 14 Jul
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
9.29.2 out of 10
Wonderful
87 reviews
(87 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
29 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room (2 Queen Beds with Sofa Bed)
Room (2 Queen Beds with Sofa Bed)
8.88.8 out of 10
Excellent
76 reviews
(76 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
34 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed, View
Room, 1 King Bed with Sofa bed, View
8.68.6 out of 10
Excellent
36 reviews
(36 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
29 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, View (2 Queen Beds with Sofa Bed)
Room, View (2 Queen Beds with Sofa Bed)
9.69.6 out of 10
Exceptional
18 reviews
(18 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
29 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed
View all photos for Room, Multiple Beds, Pool View
Room, Multiple Beds, Pool View
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)
Suite, 1 King Bed with Sofa bed, Accessible (Shower)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)
9.29.2 out of 10
Wonderful
12 reviews
(12 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
34 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)
Room, 1 King Bed with Sofa bed, Accessible (Shower)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub
Room, 1 King Bed with Sofa bed, Accessible, Bathtub
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed, Pool View
Room, 1 King Bed with Sofa bed, Pool View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed (Speciality)
Room, 1 King Bed with Sofa bed (Speciality)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed (High Floor)
Room, 1 King Bed with Sofa bed (High Floor)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, Multiple Beds ( High Floor)
Room, Multiple Beds ( High Floor)
9.89.8 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed
View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View
Puerto Rico Convention Center - 7 min walk - 0.6 km
Pan American Pier - 12 min walk - 1.0 km
Condado Beach - 16 min walk - 1.4 km
Port of San Juan - 3 min drive - 2.9 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive
Restaurants
Choices Sheraton - 5 min walk
Medalla Arena - 6 min walk
Sazon Cocina Criolla - 5 min walk
La Central by Mario Pagan - 6 min walk
Pudge’s Pizza - 5 min walk
About this property
Hyatt Place San Juan
Hyatt Place San Juan puts you in a great location, within a short 10-minute walk of Sheraton Casino and Pan American Pier. Guests can take a dip in the outdoor pool or grab a bite to eat at The Placery, which serves lunch and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. Fellow travellers love the helpful staff and breakfast.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
149 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
On-site parking only available on request
Uncovered on-site self-parking (USD 18.00 per day; includes in/out privileges)
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
STAR_OUTLINE
Special features
Dining
The Placery – This restaurant serves lunch and dinner.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 49.05 per accommodation, per night
Resort fee inclusions:
Beach towels
In-room bottled water
In-room coffee
Pool access
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay)
Parking
Uncovered self-parking costs USD 18.00 per day with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
Also known as
Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan
HELP_OUTLINE
Frequently asked questions
Does Hyatt Place San Juan offer free cancellation for a full refund?
Yes, Hyatt Place San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place San Juan?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hyatt Place San Juan?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place San Juan?
Yes. Self-parking costs USD 18.00 per day.
What are the check-in and check-out times at Hyatt Place San Juan?
Check-in start time: 4:00 PM; check-in end time: 5:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at Hyatt Place San Juan?
No, this hotel doesn't have a casino, but Casino Metro (3-min walk) and Sheraton Casino (3-min walk) are both nearby.
What is there to do at Hyatt Place San Juan and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a water slide. Hyatt Place San Juan also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Hyatt Place San Juan?
Yes, there's an on-site restaurant, The Placery.
What's the area around Hyatt Place San Juan like?
Hyatt Place San Juan is a short 8-minute walk from Puerto Rico Convention Center and 10 minutes' walk from Pan American Pier. Travellers give top marks for the hotel's prime location.
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Hyatt Place San Juan Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Children
Family friendly
Food
Bar
Bathroom
Shuttle
What guests liked
Breakfast options were plentiful and delicious, with many guests praising the quality and variety of the included meal. (59 reviews)
The pool area was a fun and clean space for kids and adults alike. (58 reviews)
The property's free shuttle service was convenient and helpful for getting around. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
24 Jun, 2025
Excelent Hyatt Place experience!
The Wyatt Place of San Juan experience was very good. I recommend it for the confort room, professional support from the personal, the pool area and the breakfast buffet (wow!). It was very comfortable, nice ambiance and rentable price!
Carlos A
Carlos A, 2-night trip
10/10 Exceptional
5 Jun, 2025
The room was comfortable
Monica
Monica, 3-night trip
10/10 Exceptional
4 Apr, 2025
I think this hotel is well worth the stay for a family with kids!
Tiesha
Tiesha, 4-night trip
10/10 Exceptional
6 Apr, 2025
Convenient comfortable stay
Rama
Rama, 5-night trip
8/10 Very good
29 Mar, 2025
Solid place to stay in San juan
francis
francis, 5-night trip
10/10 Exceptional
6 Apr, 2025
Was very clean and staff was very friendly
Michelle
Michelle, 1-night trip
8/10 Very good
25 Mar, 2025
The location was near a few different eating and bar options which was fantastic.
Alex
Alex, 2-night trip
10/10 Exceptional
15 Mar, 2025
Great hospitality.
Carol
Carol, 3-night trip
10/10 Exceptional
11 Feb, 2025
Great place
jorge
jorge, 1-night trip
10/10 Exceptional
21 Feb, 2025
Excellent place
Mayra
Mayra, 1-night trip
10/10 Exceptional
9 Jan, 2025
Great place to stay!!!!!
Amanda
Amanda, 1-night trip
10/10 Exceptional
12 Jan, 2025
Great place to stay if taking a cruise from PR.
Ronald
Ronald, 1-night trip
10/10 Exceptional
7 Jan, 2025
Excellent hotel
Omy
Omy, 2-night trip
10/10 Exceptional
27 Apr, 2025
Great
Linnette
Linnette, 1-night trip
10/10 Exceptional
21 Dec, 2024
Great family hotel
Giuliana Emile
Giuliana Emile, 4-night trip
10/10 Exceptional
1 Apr, 2025
We were only here for one night, but everything was great. We arrived 3 hours before check in and the lovely front desk clerk allowed us to check in early which we were not expecting as the lobby was full of cruise ship passengers. Great hotel, would highly recommend.
Mark
Mark, 1-night trip
10/10 Exceptional
5 May, 2025
Good one night stay
I reserved one night stay for a medical procedure early. Was very quiet, the food service was amazing as told by my husband. He ordered carne frita with tostones, and he said it was awesome in taste and texture tender but crispy. I could not eat but the muffins looked good. Breakfast buffet awesome as always.
Verified traveller
1-night trip
10/10 Exceptional
21 Feb, 2025
From friendly staff, to the hotel cleanliness, convenient shuttle buses with 4 optional pick up and drop off stops, and a great pool area for and adults and young kids. Very family friendly.
Maritza
Maritza, 4-night trip
2/10 Poor
5 Jul, 2025
Bad experience
We arrived at 4:00pm for check in, with is the official check in time, and were told that our room was still not ready. They also mentioned that there were over 30 people waiting ahead of us. This felt like lack of organization, as we expected the room to be available at the scheduled time.
Jose
Jose, 1-night trip
10/10 Exceptional
27 Dec, 2024
Good hotel
Kisha
Kisha, 4-night trip
10/10 Exceptional
7 Mar, 2025
Check in was a good experience. Property was clean and operational.
David
David, 1-night trip
10/10 Exceptional
12 Jan, 2025
Great location, helpful staff, good quality
Omar
Omar, 1-night trip
10/10 Exceptional
27 Jan, 2025
The front desk service was excelent!!
Jessica
Jessica, 2-night trip
10/10 Exceptional
10 Mar, 2025
It was such a nice room. It was very clean.
VERONICA
VERONICA, 1-night trip
10/10 Exceptional
5 Jan, 2025
It’s a beautiful property not far from old town or the airport. We enjoyed our stay and also the convenient transportation to and from the old town and nearby beaches.