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Best Western Plus Condado Palm Inn & Suites

3-star hotel with outdoor pool, near Casino del Mar at La Concha Resort

  • Free WiFi
From
S$283

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55 Condado Avenue, San Juan, 00908, Puerto Rico
8.2.Very good.
  • Nice location, check in is at 3 but my room wasn't ready till 5pm, room was made up by…

    Jun 21, 2021

  • The shower drain was clog. by the time engineer showed up the water finally drained The…

    Jun 12, 2021

See all 1,309 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 151 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Condado
  • Condado Beach - 16 min walk
  • Pan American Pier - 38 min walk
  • Casino del Mar at La Concha Resort - 4 min walk
  • Parque La Ventana al Mar - 7 min walk
  • Plaza del Mercado - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 2 Queen Beds, Non Smoking, Partial Ocean View
  • Standard Room, 1 King Bed, Non Smoking, City View (with Single Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, City View
  • Standard Room, 1 King Bed, Non Smoking, Partial Ocean View (with Single Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Ocean View (Living Room;with Sofabed)

What’s around

Landmarks

  • In Condado
  • Condado Beach - 16 min walk
  • Pan American Pier - 38 min walk
  • Casino del Mar at La Concha Resort - 4 min walk
  • Parque La Ventana al Mar - 7 min walk
  • Plaza del Mercado - 11 min walk
  • Museo de Arte de Puerto Rico - 17 min walk
  • Plaza las Americas - 3 mi / 4.8 km
  • Castillo San Felipe del Morro - 4 mi / 6.5 km
  • The Mall of San Juan - 6.3 mi / 10.1 km
  • Luis Munoz Marin Foundation - 8.1 mi / 13.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive
Profile: Condado

Profile: Condado

Condado, on New San Juan’s oceanfront, is one glamorous district. Huge, luxury hotels seek to outdo each other, dazzling the senses with private beaches, gourmet dining and spa services, and long, golden Condado Beach is bathed by the warm, clear Caribbean Sea.

If you’re going for a wander along Ashford Avenue, you’ll want to dress to impress – this is the sacred boulevard of designer boutiques like Gucci and Cartier, as well as glittering casinos. The nightlife scene will sweep you from gourmet restaurant to sell-out show to cocktail lounge, all of it to a sensual Puerto Rican beat.

map
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55 Condado Avenue, San Juan, 00908, Puerto Rico

At a glance

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 15.00 per day; includes in/out privileges)
  • Onsite extended parking (USD 15.00 per day)
  • Onsite parking includes off-street options
  • Offsite parking nearby (USD 15.00 per day; discounts available)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 400
  • Conference space size (meters) - 36
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ropa Vieja - This restaurant specializes in Cuban cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Cookie House - This café serves breakfast and lunch. Open daily.

Small print

Also known as

  • Best Western Condado Palm
  • Best Western Plus Condado Palm Inn Suites
  • Plus Condado Palm & Suites
  • Best Western Plus Condado Palm Inn & Suites Hotel
  • Best Western Plus Condado Palm Inn & Suites San Juan
  • Best Western Plus Condado Palm Inn & Suites Hotel San Juan
  • Best Western Condado Palm Inn
  • Best Western Plus Condado
  • Best Western Plus Condado Palm
  • Best Western Plus Condado Palm Inn
  • Best Western Plus Condado Palm Inn San Juan
  • Best Western Plus Condado Palm San Juan
  • Condado Palm Best Western
  • Condado Palm Inn

Optional extras

Self parking costs USD 15.00 per day with in/out privileges

Extended parking costs USD 15.00 per day

Parking is available nearby and costs USD 15.00 per day

Buffet breakfast is offered for an extra charge of USD 12.95 for adults and USD 12.95 for children (approximately)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Condado Palm Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 15.00 per day. Extended parking costs USD 15.00 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - anytime. Check-out time is 11 AM.
  • Yes, Ropa Vieja offers Cuban cuisine. Nearby restaurants include Buns (3-min walk), Oceano (3-min walk), and Crepe Maker (3-min walk).
  • No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (4-min walk) and Sheraton Casino (10-min drive) are both nearby.
  • Have fun with nearby activities like kayaking, scuba diving, and boogie boarding. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Best Western Plus Condado Palm Inn & Suites also has a 24-hour fitness center.
8.2.Very good.
  • 8.0.Very good

    Checkin

    Very helpful and courteous receptionists at Checkin.

    Cecilia, 1 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Meh

    Upon arrival the bed sheets were completely filthy I took a video of it and they charged my card several times but I was able to fix that with my bank. Other than that it wasn’t bad

    natasha, 2 night trip with friends, May 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    san juan beautiful place

    It was great i got to meet people and it was food surrounding the hotel. The rooms were great. I had a very fun first time experience in San Juan

    Nakia, 3 night trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The room was very nice ocean view, however the room was very outdated. The first thing as we entered the room you could hear the ceiling fan squeaking for dear life I also checked to see if everything was ok and working at first we thought where is the bathroom. Feeling embarrassed we had to call the front desk she told us where it was and the door was locked. So they send up housekeeping, who had to get maintenance it took about a good 2 hours for them to realize they had to just change the locks on the door. We were only there for 2 nights it was ok I don’t think I would go back there went to way better hotels in that condado area

    2 night romance trip, Apr 26, 2021

    Verified CheapTickets guest review

  • 8.0.Very good

    The shower was very nice I loved it

    3 night family trip, Apr 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It was very nice and very convenient to the beach. The only complaint is the breakfast that they claim to have is not actually a buffet. It’s just the scrambled eggs you warm up in the microwave when we expect regular breakfast. Luckily they have a restaurant connected with breakfast but it’s not free.

    7 night trip with friends, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Front desk was so nice and kind

    3 night family trip, Apr 22, 2021

    Verified Expedia guest review

  • 2.0.Poor

    .

    4 night romance trip, Apr 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location right in the heart of Puerto Rico!!

    3 night trip, Apr 19, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The swimming pool area had fungus my bed had bed bugs

    1 night business trip, Apr 17, 2021

    Verified Expedia guest review

See all 1,309 reviews