Hotel Chancellor@Orchard

3.5 star property
Hotel with outdoor pool, near Orchard Road

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Exterior
Lobby
Outdoor banquet area
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Children's pool
  • Room service
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is S$174
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
28 Cavenagh Road, Singapore, 229635

What's nearby

  • Orchard Road - 6 min walk - 0.5 km
  • ION Orchard - 14 min walk - 1.3 km
  • Bugis Street Shopping District - 18 min walk - 1.5 km
  • Mustafa Centre - 4 min drive - 2.6 km
  • Marina Bay Sands Casino - 5 min drive - 3.7 km

Getting around

  • Singapore (XSP-Seletar) - 21 min drive
  • Changi Airport (SIN) - 27 min drive
  • Senai International Airport (JHB) - 66 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.5 miles/36.3 km
  • Kempas Baru Station - 34 min drive
  • JB Sentral - 40 min drive
  • Somerset Station - 6 min walk
  • Dhoby Ghaut Station - 8 min walk
  • Bencoolen Station - 15 min walk

Restaurants

  • ‪Bistro, Chancellor - ‬1 min walk
  • ‪Shinjuku Japanese Restaurant - ‬1 min walk
  • ‪Simply Peranakan Cuisine - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Hotel Chancellor@Orchard puts you a short five-minute drive from Orchard Road and Bugis Street Shopping District. Guests can take a dip in the outdoor pool or grab a bite to eat at Bistro@Chancellor, which serves breakfast, lunch and dinner. Other features include a children's pool, a terrace and a garden. The property is only a short walk to public transportation: Somerset Station is 6 minutes and Dhoby Ghaut Station is 8 minutes.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

At a glance

Hotel size

  • 488 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SGD 10 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service

Travelling with children

  • Children's pool
  • Playground

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bistro@Chancellor – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: SGD 50.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 20 for adults and SGD 15 for children

Parking

  • Self-parking costs SGD 10 per day

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

Is there a pool at Hotel Chancellor@Orchard?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Chancellor@Orchard?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Chancellor@Orchard?
Yes. Self-parking costs SGD 10 per day.
What are the check-in and check-out times at Hotel Chancellor@Orchard?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Chancellor@Orchard?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at Hotel Chancellor@Orchard and nearby?
Hotel Chancellor@Orchard has an outdoor pool and a garden.
Are there restaurants at or near Hotel Chancellor@Orchard?
Yes, there's an on-site restaurant, Bistro@Chancellor.
What's the area around Hotel Chancellor@Orchard like?
Hotel Chancellor@Orchard is in Orchard, a short 6-minute walk from Somerset Station and 6 minutes' walk from Orchard Road.

Hotel Chancellor@Orchard Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Good place good area walking distance
Thanthong, 4-night trip
Verified Expedia guest review

2/10 Poor

No toilet paper on arrival. Reception toilets were very dirty. Mattress was hard and very uncomfortable. Glad we never stayed any more nights. Would have asked for a refund. 😖
Iain, 1-night trip
Verified Wotif guest review

2/10 Poor

The hotel is pretty old and some of its facilities doesn't seem to be maintained.
Andy, 2-night romance trip
Verified Expedia guest review

6/10 Good

The property is nothing fancy. The room was ordinary. Only gave us 2 creamers and 2 tea bags in the room which is not enough for people like us who want hot drinks in the afternoon, evening and breakfast time. There is no nice lounge to relax in. No breakfast is provided.
Margaret, 1-night trip
Verified Expedia guest review

8/10 Very good

Sui Chee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

.
Elouise, 4-night trip
Verified Expedia guest review

6/10 Good

Convenient to Orchard road Hotel in poor condition - needs renovation
William, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

We booked this room before leaving the airport When we arrived they said they had no booking even though we had the confirmation from wotif. The hotel would not check us in … after 2 hours they said they would check us in if we sign a piece of paper saying that if the confirmation didn’t go through we would pay x amount … $55 more then wotif. It was 11:30 at night by now and we had been flying 9 hours before so we agreed Management said for our inconvenience they would give us free breakfast .. thank you we said…The luggage trolly had our luggage on it in the foyer but the luggage guy would not take it to the room for us … he said we could take the Tilly with us but needed to bring it back down once we were done … we did not take it back down …. we went to our room and contacted Wotif … Wotif did all they could and finally rang the hotel and sorted it all out … it was 1am by this stage …. The hostel then rings our room and said yes we got your confirmation so now the complimentary breakfast was cancelled …..We couldn’t believe it ! The room was very tacky bed was hard tv didn’t work no complimentary water and you had to step up and over a large bath to get into the shower that had a nozzle you had to hold as it would not stay in the holder and there was mild in the shower. in the morning we found an envelope under the door saying that a complimentary breakfast was now available to us again …. We could not get out of this hotel quick enough ….
Robyn, 1-night trip
Verified Wotif guest review

10/10 Exceptional

One Nights stay
After booking a nights stay at Hotel Chancellor i felt a bit aprihensive after reading some reviews. So here is my opinion. The hotel checking staff were lovley, friendly and helpful. Yes the hotel is a bit dated,, and she has a few battle scars for her age, but don't we all? 😁 The room was clean and comftable, Aircon worked excellent. The shower had GREAT preasure. Free Wifi works well. if you want a modern, renovated hotel, expect to pay more. Hotel Chancellor is all you need for the price you are paying.
Matthew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Robert, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is around shopping district
Renato, 1-night family trip
Verified Expedia guest review

8/10 Very good

great location ....shops, restaurants and transport
PAUL, 2-night trip
Verified Expedia guest review

4/10 Fair

Would not recommend
Location is convenient with lots of shopping, food, and public transport options within walking distance. However, the hotel itself is quite disappointing. There was a weird stench in the room once I opened the door. I found a piece of hair on one of the pillowcases. I left my carry-on sized suitcase with the concierge during check-out and was given a tag to claim it later. When I arrived again in the evening, there was no one at the luggage counter, but my suitcase was left unattended in front of the counter. I helped myself to my suitcase, sat in the lobby for 10 minutes and no one even asked about it. I couldn't help but think that anyone could've walked in during the day and walked out with my suitcase. Needless to say, I'm quite disappointed with my experience at this hotel.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Average
It was an ordinary stay. Service was slow especially at check-in.. short of staff when I arrived.. later ok.. Room is fairly clean n comfy..
Bakram, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Claudia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lucian, 1-night trip
Verified Expedia guest review

8/10 Very good

Location and price was the reason for my booking this property Staff was very helpful The room was smelly and possibly with bed bugs
KETAN, 1-night trip
Verified Expedia guest review

2/10 Poor

The staff is extremely rude and unaccomodating. The hotel feels like a railway platform.
Puja, 2-night business trip
Verified Expedia guest review

4/10 Fair

One of the staff, woman not helpful at all and unfriendly. Reluctant to help or answer question.
Weng, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Nice simple hotel
Wendy, 5-night family trip
Verified Expedia guest review

8/10 Very good

An easy walk to the Orchard Road shopping malls with a huge variety of stores.
Mark, 3-night family trip
Verified Expedia guest review

8/10 Very good

Overall good value for money. The curtains had a hook off so that they didn’t close properly, and the water dispenser didn’t work properly.
Gek Li, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice location.. walking distant to major shopping and MRT
Damon, 5-night romance trip
Verified Expedia guest review

6/10 Good

You get what you paid for.
Constante, 3-night trip
Verified Expedia guest review