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All properties in Gold Coast, Queensland, Australia
1 room, 2 adults

Hilton Surfers Paradise Hotel and Residences

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Theme park(s) nearby
  • Beach towels
6 Orchid Ave Surfers Paradise, Gold Coast, QLD, 4217, Australia

Luxury hotel with full-service spa, connected to a shopping center, near Cavill Avenue
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Theme park(s) nearby
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Totally loved the view of the surfers paradise beach from the balcony. However the sad…May 11, 2019
  • The location is great but room at low level is subject to noises from the street level (…Oct 8, 2018

Hilton Surfers Paradise Hotel and Residences

More Info: 6823 2342

from S$167
  • King Deluxe Room
  • Executive Room, 1 King Bed, Business Lounge Access
  • King Guest Room
  • King Relaxation Room with Lounge Access
  • King Relaxation Suite with Lounge Access
  • 1 Bedroom Residence
  • 2 Bedrooms, Ocean View Sky High
  • 2 Bedrooms Residence
  • 2 Bedrooms Residence Ocean View
  • 3 Bedrooms, 2 Bathrooms Residence Ocean View
  • 4 Bedrooms Residence Ocean View
  • 4 Bedroom Penthouse

What’s around Hilton Surfers Paradise Hotel and Residences

Landmarks

  • In Surfers Paradise
  • Cavill Avenue - 1 min walk
  • Surfers Paradise Beach - 4 min walk
  • SkyPoint Observation Deck - 8 min walk
  • The Star Gold Coast - 2.5 mi / 4.1 km
  • Pacific Fair Shopping Centre - 2.9 mi / 4.6 km
  • Sea World - 3.1 mi / 5 km
  • Robina Town Centre - 7.8 mi / 12.5 km

Getting around

  • Coolangatta Airport (OOL) - 35 min drive
  • Helensvale Station - 16 min drive
  • Varsity Lakes Station - 16 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Florida Gardens station - 24 min walk
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 93 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Onsite self parking (AUD 20 per night; includes in/out privileges)

  • Onsite valet parking (AUD 40 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Offsite

  • Theme park shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Russian
  • Thai

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.

Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Hilton Surfers Paradise Hotel and Residences’s small print

Also known as

  • Hilton Hotel Surfers Paradise
  • Hilton Surfers Paradise
  • Hilton Surfers Paradise Hotel and Residences Hotel
  • Hilton Surfers Paradise Hotel and Residences Surfers Paradise
  • Hilton Surfers Paradise
  • Hilton Surfers Paradise Hotel
  • Hotel Hilton Surfers Paradise
  • Surfers Paradise Hilton
  • Surfers Paradise Hilton Hotel
  • Hilton Surfers Paradise Hotel & Residences Gold Coast
  • Hilton Surfers Paradise Hotel And Residences
  • Hilton Surfers Paradise Residences Gold Coast

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 10:30 PM.
  • Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast and lunch, and also through room service.

    The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    Deposit: AUD 100 per night (for stays between 1 January - 31 December)

    Optional extras

    Credit card charges are subject to an extra charge of 2 percent

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs AUD 20 per night with in/out privileges

    Valet parking costs AUD 40 per night with in/out privileges

    Rollaway beds are available for AUD 60.00 per night

    Buffet breakfast is offered for an extra charge of AUD 39.00 for adults and AUD 19.50 for children (approximately)

    WiFi is available in guestrooms for AUD 14.95 per 24-hour period (rates may vary)

    Wired Internet access is available in guestrooms for AUD 14.95 per 24-hour period (rates may vary)

    Theme park shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Surfers Paradise Hotel and Residences

    • Does Hilton Surfers Paradise Hotel and Residences offer free cancellation for a full refund?
      Yes, Hilton Surfers Paradise Hotel and Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hilton Surfers Paradise Hotel and Residences?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hilton Surfers Paradise Hotel and Residences?
      Yes. Self parking costs AUD 20 per night. Valet parking costs AUD 40 per night. Parking spots may be limited.
    • Is there a pool at Hilton Surfers Paradise Hotel and Residences?
      Yes, there are 3 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 6:30 AM to 10:30 PM.
    • Are pets allowed at Hilton Surfers Paradise Hotel and Residences?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Hilton Surfers Paradise Hotel and Residences?
      You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Are there restaurants at or near Hilton Surfers Paradise Hotel and Residences?
      Yes, Catch Restaurant offers seafood. Nearby restaurants include ESPL Coffee (3-min walk), Hurricane's Grill Surfers Paradise (3-min walk), and Seascape Restaurant + Bar (3-min walk).
    • Is there an onsite casino at Hilton Surfers Paradise Hotel and Residences?
      No, this hotel doesn't have a casino, but The Star Gold Coast (5-min drive) is nearby.
    • What is there to do near Hilton Surfers Paradise Hotel and Residences?
      Recommended spots to visit include Cavill Avenue (1-min walk) and Surfers Paradise Beach (4-min walk), along with SkyPoint Observation Deck (8-min walk) and The Star Gold Coast (2.5 mi).

    Recent reviews

    Good 7.4 From 516 reviews

    Exceptional 10.0
    Walkable
    it was close to everything, the beach, shops, the eatery is just on the ground floor with plenty of halal foods
    Archer, sg1 night trip
    Very good 8.0
    Location is excellent
    We were staying on the 11th storey and we could hear the loud music from the club below in the wee hours. We would expect the windows to be double glazed and some what block out the nice but it didn’t.
    tabitha, sg3 night trip
    Exceptional 10.0
    The staff are very polite and helpful, the rooms are very clean and well presented, the facilities are great, and the location is ultra convenient. Also the food in the Catch Restaurant, particularly the breakfast, is terrific.
    Jarrod, au8 night family trip
    Very good 8.0
    It’s ok
    The room didn’t have smart tv capabilities. Wasn’t super updated room.
    au10 night trip
    Poor 2.0
    Was so bad
    Fadi, au6 night trip
    Fair 4.0
    Disappointed
    It was a real shames because the rooms are lovely, the pool is terrific, the staff were friendly and helpful.... however the stay was ruined by the lifts... 3 working lifts that were so slow some people were waiting in queues for up to 30min to get to their room. At checkout we lugged our bags down the fire stairs. Also the car parking situation was terrible.. $20 and there were hardly any parks. A stressful trip.
    Caroline, au1 night family trip
    Exceptional 10.0
    Amazing
    au2 night trip
    Very good 8.0
    Hilton stay
    Our stay was ok, was expecting much more luxury from a 2 bedroom appartment. But at least we were upgraded to a higher floor, the guy on the desk was very nice to do so.
    MISS, au1 night trip with friends
    Very good 8.0
    Great Location!
    Great location. Easy access to restaurants and pubs. Beach short walk only.
    Easter, au1 night trip
    Fair 4.0
    Parking and drinking water issues
    Firstly, I was not aware that there would be a charge of $20 everyday for parking. Apparently it's on the internet but I may have missed it. Why should a 5 Star hotel charge for parking. Why outsource the hotel parking? Secondly, there is no provision for drinking water. I had to use bathroom tap water for drinking. In Hilton cairns there is a water filling station on every floor.
    Kumar, au4 night trip

    Hilton Surfers Paradise Hotel and Residences