Guests
All properties in York, England, United Kingdom

DoubleTree by Hilton York

4-star hotel with restaurant, near Shambles

  • Free WiFi
From
S$107

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • DoubleTree by Hilton York
  • DoubleTree by Hilton York
  • Family Room - Living Area
  • Deluxe Room, 1 King Bed, Non Smoking - Living Area
  • DoubleTree by Hilton York
DoubleTree by Hilton York. Image 1 of 79.
1 / 79DoubleTree by Hilton York
St Maurices Road, York, YO31 7JA, England, United Kingdom
7.8.Good.
  • Location was great. room was good and spacious. I booked with free breakfast and it is…

    Jul 21, 2019

  • Definitely not a 4 star hotel, the room was tiny and the one little window in the room…

    May 1, 2022

See all 1,012 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 143 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Television
  • Garden
  • Terrace

What’s around

  • Heart of York
  • Shambles - 6 min walk
  • York Minster - 6 min walk
  • Merchant Adventurers' Hall - 9 min walk
  • Jorvik Viking Centre - 10 min walk
  • York Dungeon - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed
  • Room, 1 Double Bed (Cosy Room)
  • Room, 1 Double Bed (Duplex)
  • Family Room
  • Family Room (2 Rooms)
  • Room, 2 Double Beds
  • Twin Room
  • Room, 1 Double Bed, Accessible

What’s around

Landmarks

  • Heart of York
  • Shambles - 6 min walk
  • York Minster - 6 min walk
  • Merchant Adventurers' Hall - 9 min walk
  • Jorvik Viking Centre - 10 min walk
  • York Dungeon - 10 min walk
  • Clifford's Tower - 13 min walk
  • York Castle Museum - 13 min walk
  • York National Railway Museum - 19 min walk
  • York Racecourse - 37 min walk
  • Yorkshire Air Museum - 6.7 mi / 10.7 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 57 min drive
  • York Station - 15 min walk
  • York (QQY-York Train Station) - 15 min walk
  • Poppleton Station - 16 min drive
map
See on map
St Maurices Road, York, YO31 7JA, England, United Kingdom

At a glance

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (GBP 14.50 per day; reservations required)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 4

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 7.50 for children (approximately)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available offsite and costs GBP 14.50 per day (642.8 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Monkbar Hotel York
  • Monkbar York
  • Monkbar
  • Hotel Monkbar
  • DoubleTree by Hilton York York
  • DoubleTree by Hilton York Hotel
  • DoubleTree by Hilton York Hotel York

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, The Yorkshire bar & grill offers local cuisine. Nearby restaurants include La Piazza (3-min walk), Bombay Spice (4-min walk), and Yak and Yeti (4-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a 24-hour fitness center and a garden.
7.8.Good.
  • 6.0.Good

    Chaotic check-in and we were given the room before it had been controlled by the staff. The room was fine, but some stains on the table and lacking some minor basic amenities (glasses, hand soap), but we got soap when we asked for it.

    Marie Hella, 1 night trip, May 1, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay

    It was our 1st visit to York. Hotel was lovely and in a good location. Staff were very helpful. Really pleasant sray thank you.

    Tracy, 3 night trip, Apr 25, 2022

    Verified Hotels.com guest review

  • 2.0.Poor

    Poor

    My family and I stayed at the Hilton Double Tree in York April. We had a suite (room 55) in the hotel. Sadly this is the worst experience at a Hilton that I have every had. There were a significant number of issues with the room: * One of the fold down settee beds in the room had no padding on the mattress, meaning the metal springs in the mattress were protruding and incredibly uncomfortable. * The banister at the top of the stairs from the door were wobbly to the point of being dangerous. * There was a full length mirror attached to the wall right next to where the mattress was placed, not a great location for a bed for a child. (Dangerous). * The bathroom was cold, only a single glazed window. * There were pubic hairs in and around the bath. * The loo seat was badly fitted. * The loo siphon was the noisiest I have ever come across. * The bathroom floor had not been cleaned behind the door for some time. * The mirror in the bathroom was so old it was losing its silver backing. * One of the bedside lights in the main bedroom was not working. * The doors in the suite were all squeaky to the level that the kids were woken up when used. * The floor was uneven and very squeaky. * The master bedroom door was hard to close due to uneven floor and carpet. * The site was advertised as having parking on hotels.com but when I arrived I found I had to pay for offsite parking in a public car park. * The decor in the suite was generally tired. I've run out of characters for review

    Garry, 1 night family trip, Apr 23, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location, comfortable stay, not ecofriendly.

    We really liked the hotel and would return. The extractor fan in the bathroom was super loud and couldn’t be switched off which wasn’t great in the night/ early morning. We put our towels in specific places so we could reuse the same ones and housekeeping neatly folded them and moved them which meant we didn’t know who’s towel was who’s! A minor thing though! We were disappointed not to find refillable shampoo and shower gel dispensers - the hotel needs to be much more eco friendly. Noticed how much power the toasting machine was using in the long lulls between uses.

    Helen, 2 night trip, Apr 22, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Very Noisy room

    Very noisy room, over car park and what seemed liked the staff smoking spot. Single pain windows it seemed as could hear every word and every car/van. Would have changed rooms when we were allocated our room but even though the receptionist said the room was ready, the cleaners were still in it, so we dumped our bag and left for the day. Conditioner bottle also looked very grim so avoided using any of them.

    Emma, 1 night family trip, Apr 21, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Short stay in York

    Hotel location was ideal for visiting all the attractions in York. Helpful staff and clean comfy rooms. I would recommend.

    Matthew, 2 night trip, Apr 20, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is self is nice and staff where very friendly the room was a bit over priced for what you got but we both really enjoyed Ower stay

    1 night trip, Apr 16, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel in great location

    Booked a family room and was allocated one in the courtyard. The approach to this could do with some TLC but once in the room it was excellent. 2 big beds (king and double I think) each in there own separate bedroom, with a nice bathroom and spacious dressing table area. Everything clean and working. Good tea tray with tea, coffee, herbal/fruit teas & milk. Nice and quiet. Breakfast was great, lots to choose from - cereals, pastries, cooked. Staff at reception and in restaurant were all friendly and helpful. Excellent location, just a short walk into centre of York. Lots of places to eat & drink on doorstep. Parked in Monk Bar car park, easy 5 min walk from hotel. Would recommend.

    Vanessa, 1 night family trip, Apr 12, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Absolutely fine. Value for money and hotel in good location for the city centre

    Nigel, 2 night trip, Apr 7, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Room was in the town house building sich was spacious and good size tv the down side was uncomfortable bed and bedroom and bathroom absalutely freezing even with the heating on. Breakfast was nice staff helpful and friendley

    Katy, 1 night trip, Apr 3, 2022

    Verified Hotels.com guest review

See all 1,012 reviews