In the heart of Bishophill, Malmaison York offers a luxurious retreat close to York Minster and City Walls. Indulge in spa treatments like aromatherapy or unwind with a cocktail at the bar, then enjoy English breakfast or dine at the restaurant.
Malmaison York offers a great location, putting you within a short 10-minute walk of York Minster and York City Walls. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-friendly hotel is also a short five-minute drive from Shambles and York Racecourse. Fellow travellers say great things about the comfortable beds and helpful staff.
Languages
English
At a glance
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Hotel size
150 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking only available on request
On-site self-parking (GBP 25 per night)
On-site parking is limited
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Chez Mal Brasserie – On-site restaurant.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self-parking costs GBP 25 per night
Guests must contact this property in advance to reserve on-site parking
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Frequently asked questions
Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison York?
Yes. Self-parking costs GBP 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Malmaison York?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Malmaison York?
Yes, there's an on-site restaurant, Chez Mal Brasserie.
What's the area around Malmaison York like?
Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travellers say that the local area is very central.
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Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Food
Restaurant
View
Shower
Bar
What guests liked
Breakfast was plentiful, of excellent quality, and well worth the money with a wide variety of options. (71 reviews)
The property's restaurants and bars offer excellent dining options with great food, friendly staff, and a lovely atmosphere. (17 reviews)
The gym was excellent and a highlight of the stay. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
16 May, 2025
Great location & top quality hotel
Great location & high quality accommodation. Breakfast was excellent & overall impression was of high end hotel.
chris
chris, 2-night trip
10/10 Exceptional
6 May, 2025
Wonderful stay
Best hotel in CHAIN
Location , staff and restaurant fab
Sarah
Sarah, 1-night trip
10/10 Exceptional
6 May, 2025
Lovely hotel
Lovely hotel … really friendly staff
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
18 May, 2025
Malmaison a great place to stay!
I love Malmaison - you know what to expect and the standard is always great. We always stay here when we come to York, it never disappoints
Michelle
Michelle, 1-night trip
8/10 Very good
24 Apr, 2025
York Stay
The hitel was well located and the staff were friendly
Verified traveller
1-night trip
10/10 Exceptional
27 Mar, 2025
Good room with helpful staff
Excellent breakfast
Bryan
Bryan, 1-night trip
10/10 Exceptional
29 Apr, 2025
Birthday Break
Stayed on a Saturday and Sunday night for my girlfriends birthday, we always stay at this hotel and again it was great break away.
Darren
Darren, 2-night trip
10/10 Exceptional
25 Apr, 2025
Great location
Excellent location, near to train station and town centre. Club room ideal. Roof terrace good. Would definitely stay again.
Rachel
Rachel, 1-night trip
10/10 Exceptional
18 May, 2025
Cared for in beauty
Friendly staff, spotless room, and top-notch cleanliness throughout – felt genuinely cared for from check-in to check-out. Would gladly return!
Thomas
Thomas, 1-night trip
10/10 Exceptional
15 Apr, 2025
Very friendly staff. Clean and very comfortable room.
Karen
Karen, 2-night trip
8/10 Very good
17 Apr, 2025
Great hotel in York
Very nice modern hotel in the centre of York. Rooms are nice, although as with most hotels now the lighting is limited. Breakfast was very good - cooked to order.
Charles
Charles, 1-night trip
10/10 Exceptional
2 Apr, 2025
Great stay
A lovely stay at Malmaison in York! The bed was incredibly comfy and the whole experience was very relaxing :) thank you for the lovely hospitality.
Ruby
Ruby, 1-night trip
10/10 Exceptional
21 Mar, 2025
Strongly recommend for an anniversary
Lovely hotel and they really made it special for our anniversary
Alex
Alex, 1-night trip
10/10 Exceptional
11 Feb, 2025
Fantastic stay
Hayley
Hayley, 1-night trip
8/10 Very good
8 Feb, 2025
Breakfast and Dinner were both extremely good and the location is good too
Graham
Graham, 1-night trip
6/10 Good
11 May, 2025
Good location for the city, just didn’t like not have a separate bathroom to the actual bedroom, poor lighting and toilet door didn’t lock
Colette
Colette, 2-night trip
10/10 Exceptional
15 Feb, 2025
Lovely hotel. Friendly staff, excellent food and service. Lived up to all expectations and would certainly stay here again.
PETER
PETER, 1-night trip
2/10 Poor
7 May, 2025
ROOM VERY POOR
Verified traveller
2-night trip
10/10 Exceptional
18 Feb, 2025
Stylish hotel in central location
This is a really stylish hotel in a great location. Nearby public parking is good. The restaurant was also excellent. The staff were all extremely professional.
Duncan
Duncan, 1-night trip
10/10 Exceptional
11 Jan, 2025
Short break to this lovely city. Central location, fantastic breakfast.
S
S, 2-night trip
10/10 Exceptional
7 Jan, 2025
Best hotel in York
Wonderful stay with excellent service, clean and great facilities.
Anita
Anita, 1-night trip
10/10 Exceptional
31 Jan, 2025
We had an amazing stay, the gentleman who check us in was lovely, professional and nothing was too much trouble.
amy
amy, 1-night trip
10/10 Exceptional
5 Feb, 2025
A very nice, well situated and well run hotel!
The hotel is well situated - close enough to be a short walk from the station but not too close! I’ve stayed before and have always found the staff very friendly and efficient and the hotel clean and tidy. First time I ate there this time a the food was also very nice.
Steven
Steven, 1-night trip
10/10 Exceptional
27 Feb, 2025
Was a big birthday event got privileged of free upgrade and drinks hotel was amazing and all the staff
Joe
Joe, 1-night trip
10/10 Exceptional
14 Feb, 2025
Biggest hotel room we’ve ever had
The nicest hotel we have stayed in in a long time, the room was beautiful and so spacious. All the staff we encountered were super friendly yet professional. Highly recommend and if we ever venture back to York this is the only place we’ll stay