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Hotel Puertas De Cartagena

3.0 star property
City centre hotel within walking distance of Clock Tower

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Photo gallery for Hotel Puertas De Cartagena

Reception
1 bedroom, minibar, in-room safe, soundproofing
Interior entrance
Hallway
Bathroom
Cartagena's vibrant charm is on full display at Hotel Puertas De Cartagena, with a serene garden and free cooked-to-order breakfast. Stay connected with in-room WiFi, take advantage of laundry facilities, and let the multilingual staff help plan your day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free breakfast
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Room service
  • Cruise ship terminal shuttle
  • Shopping centre shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

1 bedroom, minibar, in-room safe, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Map
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Bolivar Square - 8 min walk - 0.7 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive
  • Area shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Los Tacos del Gordo - ‬2 min walk
  • ‪Uma - ‬2 min walk
  • ‪Townhouse Rooftop - ‬2 min walk
  • ‪Restaurante Carmen Cartagena - ‬1 min walk
  • ‪Restaurante Mistura - ‬1 min walk

About this property

Hotel Puertas De Cartagena

Hotel Puertas De Cartagena puts you in a great location, within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. Free perks include WiFi and cooked-to-order breakfast daily between 7 AM and 10 AM. Also, this hotel is within a short drive of Bocagrande Beach.

Languages

Catalan, English, Italian, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 12 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Contactless check-out

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Cruise terminal shuttle*

Off-site

    • Shopping centre shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Free reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2006
  • Garden

Accessibility

  • No lift (single-level property)
ROOM

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 80000 per stay
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Puertas
Hotel Puertas De Cartagena
Puertas De Cartagena
Hotel Puertas Cartagena
Puertas Cartagena
Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel
Hotel Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel Cartagena
HELP_OUTLINE

Frequently asked questions

Does Hotel Puertas De Cartagena offer free cancellation for a full refund?

Yes, Hotel Puertas De Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Puertas De Cartagena?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Puertas De Cartagena?

Sorry, there's no on-site parking at Hotel Puertas De Cartagena.

What are the check-in and check-out times at Hotel Puertas De Cartagena?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Puertas De Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.

What is there to do at Hotel Puertas De Cartagena and nearby?

Hotel Puertas De Cartagena has a garden.

What's the area around Hotel Puertas De Cartagena like?

Hotel Puertas De Cartagena is in Cartagena Walled City, a short 6-minute walk from Clock Tower and 12 minutes' walk from Cartagena de Indias Convention Center.

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Hotel Puertas De Cartagena Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10

Muy agradable el lugar y el personal del desayuno! Muy atentas. Es mas lindo que las fotos de la pagina. La piscina es chica pero agradable
5-night trip

10/10

2-night trip

10/10

Great Location right in the middle of town. Staff was very helpful and supportive
5-night trip

4/10

Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
4-night trip

8/10

Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
3-night trip

4/10

mala atencion del personal de recepcion, nos cobraron la impresion de los p'ases de abordo, y desconocen los puntosturisticos cuando se les pregunta
3-night trip

6/10

Wir hatten für zwei Personen ein 27 m² großes Dreibettzimmer (1 Doppelbett und 2 Einzelbetten) gebucht, bekamen aber nur ein Doppelzimmer (2 Einzelbetten, 20 m²), was preislich unter dem von uns gebuchten und im voraus bezahlten Zimmer lag. Die Betten waren bequem. Das Bad war sehr eng, das warme Wasser plätscherte manchmal nur. Aircondition gut. Das Frühstücksbüffet war okay, wenn man keine großen Ansprüche stellt.
6-night trip

4/10

Não gostamos: Quarto com cheiro de mofo, vazamento no banheiro e Atendimento das recepcionistas. Gostamos: Simpatia da zeladora e do ajudante.
3-night trip

8/10

Very celan, confortable bed, Great location, the breakfast was good
4-night trip

8/10

1-night trip

8/10

Me gustó mucho el hotel, es pequeño pero muy cómodo. Las instalaciones están en buenas condiciones, pero en el baño había un problema con el drenaje, a pesar de que se estaba remodelado.
2-night trip

8/10

1-night trip

10/10

Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
2-night trip

8/10

Joli hôtel très bien situé, très propre. Personnel ok mais indifférent Un peu bruyant la nuit car dans la zone touristique et aucune isolation avec la rue.
1-night trip

10/10

Superbe localisation. Près de tout. Très propre et personnel sympathique.
1-night trip

4/10

Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
3-night trip

8/10

1-night trip

8/10

1-night trip

8/10

Everything was fine. Nice staff good location..........
2-night trip

8/10

Limpio, muy central, bien situado para recorrer la Ciudad Amurallada.
1-night trip

8/10

This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
5-night trip

10/10

Excellent customer service for late night check in.
1-night trip

10/10

Perfecta ubicación y muy buena relación calidad/precio.
1-night trip

8/10

Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
4-night trip

8/10

1-night trip