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Hotel Puertas De Cartagena
City-center hotel within walking distance of Clock Tower
- Great for families
- Free cooked-to-order breakfast and free WiFi
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Property renovations and closures
- This property is closed from November 26 2020 to February 28 2022 (dates subject to change).
7.8.Good.32 verified Hotels.com guest reviews
Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP…
Jan 26, 2020
Great Location right in the middle of town. Staff was very helpful and supportive
Oct 15, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Contactless check-in is available
- Guests are provided with free hand sanitizer
Guests rated location
Walkable12 positive mentions
- Free WiFi
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 12 smoke-free guestrooms
- Daily housekeeping
- Near the beach
- Room service
- Cruise ship terminal shuttle
- 24-hour front desk
For families
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Private bathroom
- Television
- Garden
- Daily housekeeping
What’s around
- In Cartagena Walled City
- Clock Tower - 6 min walk
- Cartagena de Indias Convention Center - 12 min walk
- San Felipe de Barajas Castle - 22 min walk
- Bocagrande Beach - 23 min walk
- Marbella Beach - 25 min walk
This property is closed from November 26 2020 to February 28 2022 (dates subject to change).
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Double Room
- Triple Room
- Quadruple Room
Location
- In Cartagena Walled City
- Clock Tower - 6 min walk
- Cartagena de Indias Convention Center - 12 min walk
What’s around
Landmarks
- In Cartagena Walled City
- Clock Tower - 6 min walk
- Cartagena de Indias Convention Center - 12 min walk
- San Felipe de Barajas Castle - 22 min walk
- Bocagrande Beach - 23 min walk
- Marbella Beach - 25 min walk
- Santo Toribio Church - 1 min walk
- Simon Bolivar House and Museum - 2 min walk
- University of Cartagena - 2 min walk
- House of Gabriel Garcia Marquez - 3 min walk
- Plaza de San Diego - 3 min walk
Getting around
- Rafael Nunez Intl. Airport (CTG) - 24 min drive
- Cruise terminal shuttle (surcharge)
- Shopping center shuttle (surcharge)
At a glance
Hotel size
- This hotel has 12 rooms
- This hotel is arranged over 2 floors
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is 1 PM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- Parents must have child's birth certificate and photo ID*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Cruise terminal shuttle*
Parking
- No onsite parking
Other information
- Smoke-free property
In the hotel
Food and drink
- Free cooked-to-order breakfast daily
- Room service (during limited hours)
- Free reception
Services
- 24-hour front desk
- Tours/ticket assistance
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
Facilities
- Year Built - 2006
- Garden
Languages Spoken
- Catalan
- English
- Italian
- Portuguese
- Spanish
In the room
Home comforts
- Air conditioning
- Minibar
- Iron/ironing board (on request)
Sleep well
- Soundproofed rooms
Freshen up
- Private bathroom
- Shower only
- Hair dryer
Be entertained
- 43-inch TV
- Cable TV channels
Stay connected
- Free WiFi
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- Hotel Puertas
- Puertas De Cartagena Cartagena
- Hotel Puertas De Cartagena Hotel
- Hotel Puertas De Cartagena Cartagena
- Hotel Puertas De Cartagena Hotel Cartagena
- Hotel Puertas De Cartagena
- Puertas De Cartagena
- Hotel Puertas Cartagena
- Puertas Cartagena
Optional extras
Rollaway beds are available for COP 80000 per stay
Shopping center shuttle service is offered for an extra charge
Policies
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hotel Puertas De Cartagena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property is closed from November 26 2020 to February 28 2022 (dates subject to change).
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Sorry, there's no onsite parking at Hotel Puertas De Cartagena.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
- Yes. Nearby restaurants include El Balcón (3-min walk), Juan Valdez (3-min walk), and La Mulata (3-min walk).
- No, this hotel doesn't have a casino, but Rio Cartagena Casino (19-min drive) is nearby.
- Hotel Puertas De Cartagena has a garden.
7.8.Good.32 verified Hotels.com guest reviews
- 8.0.Very good
Central Historic Cartagena
Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
shelley, 3 night trip, Oct 1, 2019
Verified Hotels.com guest review
- 8.0.Very good
Very celan, confortable bed, Great location, the breakfast was good
4 night trip, Aug 27, 2019
Verified Expedia guest review
- 10.0.Exceptional
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
2 night trip with friends, Aug 8, 2019
Verified Expedia guest review
- 4.0.Fair
Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
3 night trip, May 24, 2019
Verified Expedia guest review
- 8.0.Very good
Everything was fine. Nice staff good location..........
2 night family trip, Feb 26, 2019
Verified Expedia guest review
- 8.0.Very good
This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
5 night trip, Feb 17, 2019
Verified Orbitz guest review
- 10.0.Exceptional
Quaint
Excellent customer service for late night check in.
Rosa, 1 night romance trip, Jan 16, 2019
Verified Hotels.com guest review
- 8.0.Very good
Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Dean, 4 night trip, Nov 1, 2018
Verified Expedia guest review
- 8.0.Very good
Convenient location a plus but more minuses
This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left). Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not. We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.
5 night romance trip, Oct 2, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
Nice place down town
Very nice set up great. Close to everything ..................,,,,,,,,,,,,,
1 night trip, Jun 16, 2018
Verified Expedia guest review