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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults
Riad

Riad Al Jana

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Free cribs/infant beds
  • Dry cleaning/laundry service
06 Derb Si Moustapha - Zaouia Lahdar, Rue Assouel, Marrakech, Alhaouz, 40030, Morocco

Art Deco riad with water park, connected to a shopping center, near Jemaa el-Fnaa
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (surcharge)
    • Free cribs/infant beds
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The room is a bit small for 3 people but everything else is great! The staff are friendly…Nov 1, 2018
  • Riad Al Jana is very well located and easy to get to. Although literally next door to the…Feb 17, 2020

Riad Al Jana

  • Suite
  • Triple Room
  • Double or Twin Room

What’s around Riad Al Jana

Landmarks

  • In Medina
  • Jemaa el-Fnaa - 10 min walk
  • Marrakech Plaza - 28 min walk
  • Marrakesh Museum - 3 min walk
  • Le Jardin Secret - 4 min walk
  • Bahia Palace - 22 min walk
  • Majorelle Gardens - 24 min walk
  • Royal Palace - 27 min walk

Getting around

  • Menara Airport (RAK) - 16 min drive
  • Marrakech Central Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Size

  • 6 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 15

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station pick-up*

  • Cruise terminal shuttle*

  • Ferry terminal shuttle*

Offsite

  • Area shuttle within 69 km*

  • Beach shuttle*

  • Shopping center shuttle*

  • Casino shuttle*

  • Theme park shuttle*

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 2 restaurants
  • 2 coffee shops/cafés
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach shuttle (surcharge)
  • Indoor pool
  • Waterslide
  • Spa services on site
  • Personal motorized watercraft on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Water skiing nearby
  • Water park access (surcharge)
Working away
  • Conference space
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1495
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Second bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer (on request)
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Dining

Restaurant Al Jana - This poolside restaurant specializes in Moroccan cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required.

Scorpion Restaurant - This poolside restaurant specializes in Moroccan cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Riad Al Jana’s small print

Also known as

  • Riad Al Jana Riad
  • Riad Al Jana Marrakech
  • Riad Al Jana Riad Marrakech
  • Al Jana Marrakech
  • Riad Al Jana
  • Riad Al Jana Marrakech
  • Riad Al Jana Hotel Marrakech

Policies

Proof of marriage is required only for Moroccan couples.

Only registered guests are allowed in the guestrooms.

Pool access available from 10:00 AM to 7:30 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MAD 23 per person, per night
  • Airport shuttle transfer per adult: MAD 180 (one-way)
  • Airport shuttle transfer per child: MAD 180 (one-way), (up to 18 years old)

Optional extras

Late check-out can be arranged for an extra charge of MAD 1000 (subject to availability)

Kitchen/kitchenette use costs MAD 450 per day

Rollaway beds are available for MAD 250.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MAD 180 per room (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riad Al Jana

  • Does Riad Al Jana offer free cancellation for a full refund?
    Yes, Riad Al Jana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riad Al Jana?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Riad Al Jana?
    Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 7:30 PM.
  • Are pets allowed at Riad Al Jana?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Riad Al Jana?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MAD 1000 (subject to availability). Express check-out is available.
  • Are there restaurants at or near Riad Al Jana?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, Moroccan cuisine, and pool views. Nearby restaurants include Café Arabe (4-min walk), Le Foundouk (4-min walk), and I Limoni (4-min walk).
  • Is airport shuttle service offered by Riad Al Jana?
    Yes, an airport shuttle is available. The charge is MAD 180 per room one way.
  • Is there an onsite casino at Riad Al Jana?
    No, this riad doesn't have a casino, but Casino de Marrakech (6-min drive) and Le Grand Casino de la Mamounia (12-min drive) are both nearby.
  • What is there to do at Riad Al Jana and nearby?
    Have fun with activities like kayaking, parasailing, and rafting, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the riad's other amenities, which include a waterslide and spa services. Riad Al Jana also has a picnic area and a garden.

Recent reviews

Superb 9.0 From 63 reviews

Poor 2.0
Please cancel this hotel for the rest of my stay . Unsafe location
us1 night trip
Good 6.0
this property was ok for a quick night stay but the room was extremely small. Good value for the cost. It was a difficult property to locate within the Medina and we got lost trying to find our way back from dinner and some locals led us on a wild goose chase which left us a bit rattled.
us1 night trip with friends
Exceptional 10.0
Great Location
We had a great stay at this riad. It was in the medina near some really nice restaurants; everything was clean; the room was cosy; and the staff were incredibly friendly and helpful with all of our requests. The only thing I would say is that our room didn't have enough space to open our luggage comfortably without tripping over it, and the breakfast was meager in comparison to other riads we stayed at in Morocco. Other than that - a great place to stay! Would definitely stay here again.
MONICA, ca4 night trip with friends
Fair 4.0
Liked closeness to Cafe Arab, secret garden didnt like reception, out of the way
au4 night trip
Exceptional 10.0
great stay
simon, gb3 night trip with friends
Exceptional 10.0
The best aspect of this venue is the superb hospitality, friendliness and helpfulness of ALL staff members. They went out of their way to make us feel welcome, comfortable and guided us very well. Though the venue is a little away from the main thoroughfare, all the in-house facilities totally outweighed that factor. 10/10 for the Riad Management!
gb4 night trip
Exceptional 10.0
Very warm staff. Close to everything but surprisingly quiet and tranquil. I felt like I was home. Will definitely stay there again on my next trip to Marrakech.
Yesenia, us9 night trip
Exceptional 10.0
Quaint and authentic. Great location. Excellent restaurant with nightly live music nearby. Easy to explore markets and return to drop off purchases and head back out
us3 night trip
Exceptional 10.0
Not To Be Missed
Getting to the Riad after 11pm was terrifying. Not being used to all the scooters and of course being the end of Eid and everyone was in the streets, we almost told our driver to take us back to the airport. However, what a wonderful surprise once the door was opened. Beautiful inside with a lovely roof terrace. Staff were amazing, especially the Manager, who was extremely helpful and had our breakfast ready early on our departure so that we would be on time to catch our train. Nothing was too much trouble for him. Thank you for a great stay.
Michele, za3 night trip with friends
Exceptional 10.0
I really enjoyed this riad. I ended up here because the other riad I booked, canceled my paid reservation without an explanation. After speaking with hotels.com, they booked Riad Al Jana for me. I'm so glad they did because this was a better place to stay. The staff was friendly and the hotel was nice, quiet, and clean. This was my first time to marrakesh. Before visiting this city, make sure you have WiFi on your phone because you will get lost. I would also book everything before arriving. Learn about the dirham (Morocco money). Once you get here, people are always trying to figure out how to get money from you.
us2 night trip

Riad Al Jana