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Golden Tulip Balikpapan Hotel & Suites

Photo gallery for Golden Tulip Balikpapan Hotel & Suites

Property amenity
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Room | In-room safe, desk, blackout curtains, soundproofing

Overview of Golden Tulip Balikpapan Hotel & Suites

Golden Tulip Balikpapan Hotel & Suites

3.5 star property
Family-friendly hotel in Balikpapan with spa and outdoor pool

7.0/10 Good

59 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Grand Sudirman Balikpapan,7, Balikpapan, East Kalimantan, 76131

Room options

About this area

What's nearby

  • Heart of Balikpapan

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 28 min drive
  • Airport pickup service

Restaurants

  • Hidangan Padang Panjang - 4 min walk
  • Iga Bakar Mas Giri - 9 min walk
  • Bakso & Mie Ayam Lik Min - 10 min walk
  • Open House - 13 min walk
  • Depot Selamat - 14 min walk
Map

About this property

Golden Tulip Balikpapan Hotel & Suites

A great choice for a stay in Balikpapan, Golden Tulip Balikpapan Hotel & Suites offers airport pick-up service (available 24 hours). Guests can indulge in massages at the spa, and The East serves breakfast, lunch and dinner. Other highlights include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the size.

Languages

English, Indonesian

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 185 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Tennis
  • Shopping

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (624 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 155 buildings/towers
  • Built in 2009
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.

Dining

The East – This restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 125000 for adults and USD 62500 for children
  • Airport shuttle service is offered for an extra charge of USD 100000 per vehicle

Pets

  • Pets are allowed for an extra charge

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Aston Balikpapan
Aston Balikpapan Hotel
Aston Hotel Balikpapan
Aston Balikpapan Hotel And Residence
Aston Balikpapan Hotel Residence
Golden Tulip Balikpapan Hotel & Suites Hotel
Golden Tulip Balikpapan Hotel & Suites Balikpapan
Golden Tulip Balikpapan Hotel & Suites Hotel Balikpapan

Frequently asked questions

Does Golden Tulip Balikpapan Hotel & Suites offer free cancellation for a full refund?
Yes, Golden Tulip Balikpapan Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Golden Tulip Balikpapan Hotel & Suites?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Golden Tulip Balikpapan Hotel & Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Golden Tulip Balikpapan Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Golden Tulip Balikpapan Hotel & Suites?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 100000 per vehicle.
What are the check-in and check-out times at Golden Tulip Balikpapan Hotel & Suites?
You can check in from 2 PM - 11:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Golden Tulip Balikpapan Hotel & Suites and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Golden Tulip Balikpapan Hotel & Suites also has a fitness centre and a garden.
Are there restaurants at or near Golden Tulip Balikpapan Hotel & Suites?
Yes, there's an on-site restaurant, The East. Nearby restaurants include hidangan Padang Panjang (4-min walk), Iga Bakar Mas Giri (9-min walk) and Bakso & Mie Ayam Lik Min (10-min walk).
What's the area around Golden Tulip Balikpapan Hotel & Suites like?
Golden Tulip Balikpapan Hotel & Suites is in the heart of Balikpapan, a short 9-minute walk from Plaza Balikpapan and 19 minutes' walk from Ruko Bandar.

Reviews

7.0

Good

6.8/10

Cleanliness

7.3/10

Staff & service

6.0/10

Amenities

6.7/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Cannot be beat
How can i say anything but great !!!!! Room was perfect. Hotel clean and nice. However the best part was the Sfaff...ON SCALE OF 10 I SAY 20 !!!
thomas, 4-night trip
Verified Hotels.com guest review

8/10 Very good

A Decent Property
Sanjay, 1-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Stayed atv3 bedroom Royal Suite Nice view by the beach, sound of the waves and winds..makes me happy.Spa was good especially after a tiring day. Good spread at breakfast.Location is near to restaurants and shops.5 minutes walk to Kampoeng Pinisi. Good stay.Recommended for people with family.Would stay again.
2-night family trip
Verified Expedia guest review

6/10 Good

Nice hotel from the outside, great ocean view & swimming pool that’s about it , check in @3pm and had to wait for another 1h , bed cover / sheets was dirty/stains , called the front desk and requested to give us clean bedding . bathroom shower had lots of mold everywhere & water smell weird/old pipe , kitchen blinds not working properly and broken . great stuff they are very nice n polite sad part the hotel need lots of fixes n cleaning up to do .
ani.w, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended!
The hotel is actually blocks of apartments so the rooms are really spacious, feels more like studios really. Situated just by the sea coast, I was able to enjoy the sea breeze while doing my work on my laptop in the afternoon into the evening. Breakfast was slightly lacklustre but made up for by the location and scenery.
Aaron, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Dirty bathroom,
Checked in, usual info about breakfast etc not given, had to ask for assistance with bag. Room needs attention, bathroom filthy, pee stains all over toilet, bathroom stuck of urine, had to get them to come and disinfect bathroom. ( Still stunk ) curtains are wrong size for Window. No water in room but a empty jug so you have to go get it yourself. Didn't fancy menu so ordered a delivery, security would not let him near hotel. On check out, 2 members of staff just watched me struggle down the stairs with three bags, no help what so ever. Room was on 16th floor but still very noisy from traffic. Would not stay there again
Alan, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review