When you stay at &Here TOKYO UENO, you'll be in a great location, within just a 10-minute walk of Ueno Park and Ueno Zoo. Also, Tokyo Dome and Sensoji Temple are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Yushima Station is steps away and Ueno-okachimachi Station is 4 minutes.
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite parking available only on request
Onsite self parking (JPY 3300 per night)
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
Bed rails
Working away
Coworking spaces
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Travel crib
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Children's dinnerware
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve high chairs
Parking
Self parking costs JPY 3300 per night
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Frequently asked questions
Does &Here TOKYO UENO offer free cancellation for a full refund?
Yes, &Here TOKYO UENO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at &Here TOKYO UENO?
Sorry, pets aren't allowed.
Is parking offered on site at &Here TOKYO UENO?
Yes. Self parking costs JPY 3300 per night.
What are the check-in and check-out times at &Here TOKYO UENO?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at &Here TOKYO UENO and nearby?
Recommended spots to visit include Ueno Park (3-min walk) and Ameyoko Shopping District (4-min walk), along with Sensoji Temple (1.8 mi) and Tokyo Imperial Palace (2.1 mi).
Are there restaurants at or near &Here TOKYO UENO?
Yes, there's an onsite restaurant.
What's the area around &Here TOKYO UENO like?
&Here TOKYO UENO is a short 2-minute walk from Yushima Station and 3 minutes' walk from Ueno Park. Travelers say that the hotel is in a great location.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
My favorite hotel. Will stay again
Room have good size with small kitchen, dining table. Good for family or long stay. Room is fresh , look new, clean.
Linh
Linh, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Blissful stay.
This hotel has a friendly atmosphere. Everything in the room was just as we expected. We had some trouble learning how to use the air conditioning/heating. Once we got the hang of it was fine. We enjoyed having the kitchen for breakfast and occasional meals. The location next to Ueno Park makes for a nice feature. It is only a few minutes to several subway stations and to Ueno train station. Our room overlooked the park and that was lovely to wake up to. Ne aspect of the hotel is that the corridors are open to the sky. It was fine for us but I think guests should know this.
Virginia
Virginia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Lovely new hotel
It’s very new hotel. Family unit is spacious. Hotel is very ESG (towards sustainability) means no clean up for 3N stay. Near to train stations especially the keisen skyliner to Narita airport. Close to food and shopping alley. Will certainly return again.
Joan
Joan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Great home base for a Tokyo visit
This hotel was a perfect home base for 6 nights in Tokyo. The family room with the bunk bed was perfect for the three of us, and having a small kitchen was a great bonus so that we could prepare some meals ourselves. (We loved the Summit supermarket a short walk away) The room had a sweeping view of Ueno Park that was absolutely beautiful and full of activity to watch, and a nice visual respite from the city. The location was also great for connecting to the subway and JR trains. The hotel was very clean and quiet -- everything felt brand new and is well maintained. I would highly recommend this place and would happily stay here again.
CATHERINE
CATHERINE, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Siu Ying
Siu Ying, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Perfect stay with two young kids!
Wonderful stay for family with two young kids! Easy walking distance to Ueno Zoo and large, clean & comfortable room with small kitchenette made this a perfect spot for our visit to this part of the city!
Matthew
Matthew, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
thomas a m
thomas a m, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Pleasant stay & excellent location
We had a great stay at this hotel. Room was a decent size for 2 people, luggage was a challenge but possible.
Room was clean, fresh towels replaced daily. Wonderful and helpful staff, free small amenities available & coin laundry.
Seamless check in and check out process.
Cassandra
Cassandra, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Check your size
Room was smaller than originally thought. No table or chairs. Service was excellent and loved the Cafe in the lobby.
Robert
Robert, 13-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Excellent Choice in Ueno Area
Top notch new hotel in very convenient location. The staff were very attentive, special mentions to Ella, who was very helpful, attentive, and super friendly. The check-in and check-out processes through self service kiosk were spot on and speedy. The staff is always there to help.
Kennedy
Kennedy, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Convenient, easy access to transportation, lots of shopping and dining nearby
Vivi
Vivi, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
The location was excellent. Easy access to many amenities. Room was spacious enough and would stay here again
Vivi
Vivi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Yong
Yong, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Anthony
Anthony, 10-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2024
Kwok
Kwok, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 7, 2024
Great place to stay.
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
William
William, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Stephen
Stephen, 11-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Verified traveler
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Beautiful hotel with newly renovated facilities and room is perfect sizes with Japanese tatami sitting area. Room also has kitchenette with minimal kitchenware and big fridge which you can make simple meal in the room.
Vivian
Vivian, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Elaine
Elaine, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
We are family of 4. We got this family room with 2 bunk beds. Kitchenette. Sofa. Internet TV. Modern design. Spacious. Beautiful public bath. Location is good, walking distance to Ueno station or Keisei Skyliner to Narita. Plenty of restaurants and convenient stores nearby. Self service Amenities bar ( toiletries, tea, coffee , slippers etc) is at the lobby. The only complaint is the back alley is a red light district. Japanese girls in school uniforms combing the street looking for customers. Ok if you travel with your family/friends. But I don’t know how it feels for solo traveler.
Julie
Julie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Janicke
Janicke, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
The location of the hotel is convenient, but the back door of the hotel is a nightclub, which seems not suitable for children.
Suk Yin
Suk Yin, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
Clean & modern hotel. Nice cafe too. Close to great restaurants and convenience stores, shopping, karaoke, Ueno Park, and Ueno train station.