Carretera Federal 307 Cancunplaya Del, Carmen, Puerto Morelos, ROO, 77500
What's nearby
Xoximilco - 12 min drive - 9.8 km
Moon Palace Golf Club - 14 min drive - 9.5 km
Puerto Morelos Beach - 17 min drive - 18.6 km
Petempich Bay - 21 min drive - 14.5 km
Puerto Morelos Town Square - 24 min drive - 20.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 30.6 miles/49.3 km
Restaurants
Grand Lobby Bar - 15 min drive
Grand Central Buffet - 17 min drive
Agave Mexican Cuisine - 16 min walk
The Grill - 17 min drive
Cusco - 18 min drive
About this property
Royalton Riviera Cancun
Royalton Riviera Cancun features a casino and puts you only steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Guests can be pampered with massages at the spa. Other highlights at this all-inclusive hotel include a fitness centre, a sauna and a steam room.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
At a glance
Restrictions related to your trip
Check COVID-19 restrictions
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Children's club
Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Room service
Travelling with children
Children's club
Water slide
Playground
Babysitting (surcharge)
What to do
On a private beach
Tennis
Fitness classes
Beach volleyball
Scuba diving
Windsurfing
Shopping
Pool table
Working away
Business centre
Services
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Golf driving range on-site
Casino
Full-service spa
Sauna
Steam room
Water slide
Accessibility
Lift
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards and debit cards.
Frequently asked questions
Is there an on-site casino at Royalton Riviera Cancun?
Yes, there's a casino.
What is there to do at Royalton Riviera Cancun and nearby?
Have fun with on-site activities such as windsurfing, volleyball and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a private beach. Royalton Riviera Cancun also has a water slide and a sauna, as well as a steam room and a garden.
What's the area around Royalton Riviera Cancun like?
Royalton Riviera Cancun is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Royalton Riviera Cancun Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.2/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 June 2024
Amazing having my wedding there next year
ashkerin
ashkerin, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
22 November 2023
It is not a 4 Diamonds hotel. It is big and too crowded for the size of pools. They didn't say that kids area is for 5 years and above and we choose it for the kids area for my 4 years old daughter (5 years in 1 month, and they even let her use it, but they allowed a 5 year old kid bit he was shortest than my daughter)
Check on way too slow and a disaster. Bell boys "organized" the lines but they send people behind to the front. And when it is your turn at the counter the bell boys assigned you the people at front desk leaves and you wait for someone to help you or change you to another line.
I reported twice the coffeemaker that didn't work and the sink that was stucked, and nobody went to even check.
Booking for restaurants is a mess. There are no bookings but at the end they book you a time when there are always empty tables inside.
Prices for transportation way too high with the hotel, better arrange transportation before you are in the hotel.
I would come back again but to a Riviera Maya hotel not this one
Patricio
Patricio, 3-night family trip
Verified Expedia guest review
6/10 Good
24 September 2023
There’s good and not good here.
- Once inside the property there is no local taxi transportation allowed. You have to use the holes transport service $80 to get to Cancun.
- Make sure you bring all the cash you’ll need. The hotels ATM, located in the lobby, charges $69 to pull a minimum of $200.
- What do you really get with their Diamond booking? The only real benefit is the ability to book a reservation for one of their restaurants. The Diamond pool area is very limited, small and too many people in that specific area. You’re much better off in the main pools. Don’t do Diamond it’s not what you think.
- The hotel caters to the locals for one day passes. If you want quiet time do not come to this hotel.
- We made the mistake off booking during Mexican Independence Day. A hugh mistake as the locals come in and their culture takes over, very loud and getting to a resting during that time is dreadful and incredibly loud.
If you like Mexican music and rude locals this is the place for you. The resort has no concept of culture balance. Smoking in the pool, boom boxes in the pool area everywhere.
- The room was very clean and well taken care of. The employees were wonderful and helpful.
- A great place for your kids.
- Concerning Diamond; I had several discussions with people who wanted to upgrade to Diamond. I learned that they told people different prices to upgrade to Diamond. Seems like they would charge what ever the market would bare at the monument……so beware.
Stephen Duane
Verified Orbitz guest review
4/10 Fair
30 November 2023
El check in fue terrible, falta de atención y una señorita Vanessa nos atendió de forma déspota, muy lejos de lo que uno como cliente espera.
La comida en los restaurantes, que son insuficientes no es muy buena, salvo en el japonés que el chef Gilberto hizo un estupendo papel.
De igual forma las bebidas no me parecieron bien
ALFREDO JESUS
ALFREDO JESUS, 3-night family trip
Verified Expedia guest review
8/10 Very good
29 November 2023
Hay personal muy amable y hay otros que prefieres ni voltearlos a ver.
Todo muy bien la atención de Gilberto en el teppanyaki excelente al igual que de Alberto en el smoke.
Mi hijo fue ilusionado por los toboganes y no alcanzo la edad deberian de ponerlo en la información