8/10 Very good
9 August 2022
OK room (yes, it was just OK, nothing special about it, but not bad either) with an OK bed and a decently working AC. Decor seems out dated but this doesn’t bother me as long as comfort does the job - and it did. Cleaning was quite good. Wi-fi is very lousy and even the TV channels are scrambled due to the poor reception. Breakfast is decent, lunch is actually quite good, dinner (à la carte restaurant) is rather limited. You’d expect a more complete wine list being in Italy but they have missed this opportunity. When we arrived I was not greeted as an Expedia Gold member and while we were packed with plenty of suitcases and backpacks no one ever bothered to offer us a trolley to bring our stuff to the room - and it’s not a short walk. The lukewarm experience during check-in was definitely a buzzkill.
Great set of swimming pools though, which my son really loved. It was not a bad stay in the end, but being on holidays evokes a certain need to be well received, it’s all in the little things.
Gustavo
Gustavo, 3-night family trip
Verified Expedia guest review