Sheraton Lake Como Hotel

Photo gallery for Sheraton Lake Como Hotel

Reception
Seasonal outdoor pool, pool umbrellas
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Sheraton Lake Como Hotel

Sheraton Lake Como Hotel

4.0 star property
Mountain resort in Como with 3 restaurants and 2 bars/lounges

8.2/10 Very good

592 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Via per Cernobbio, 41a, Como, CO, 22100
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Como
  • Como-Brunate Funicular - 25 min drive
  • Lake Lugano - 23 min drive
  • Villa del Balbianello - 58 min drive

Getting around

  • Lugano (LUG-Agno) - 39 min drive
  • Milan Malpensa Airport (MXP) - 42 min drive
  • Linate Airport (LIN) - 47 min drive
  • Como San Giovanni Station - 5 min drive
  • Como Borghi - 7 min drive
  • Albate-Trecallo Station - 10 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Sheraton Lake Como Hotel

A great choice for a stay in Como, Sheraton Lake Como Hotel offers an airport shuttle (available 24 hours). The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gusto, one of 3 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale resort include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 137 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 18 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground

What to do

  • Golf lessons nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski area nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • 24-hour fitness center
  • 18 holes of golf
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Portable bathtub seats
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Gusto - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Kitchen - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kincho - This poolside restaurant specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 24 for adults and EUR 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 125 per vehicle
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 55.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per night

Parking

  • Self parking costs EUR 18 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay and Apple Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Grand di
Grand di Como
Grand Hotel di
Grand Hotel di Como
Sheraton Lake Como Hotel
Sheraton Lake Como
Sheraton Lake Como Hotel Italy
Sheraton Lake Como Hotel Como
Sheraton Lake Como Hotel Resort
Sheraton Lake Como Hotel Resort Como

Frequently asked questions

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.2/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Superb
Extremely clean. Staff were Extremely polite and friendly. Facilities and Restaurant were second to none
Peter, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malcolm, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, swimming pool and garden. Room view is ok Park on the street free
Ammar, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Soulless corporate hotel - avoid if you can
Really disappointed. Will not be coming back and I am not recommending it. Here is way: * I had spoken to them a few days ago to secure a room with a flat, walk in shower for my partner who has mobility issues. I was promised that I will be given a room on the fifth floor. When I arrived, the receptionist told me that they couldn't find any notes of the conversation and that the only room they had was the one that I was given (the shower had one big step to go in) * Not the most friendly staff on the reception. They should try not to look so miserable and smile some times. * It seems they are doing a lot of events (weddings etc.) for British tourists. They even had a sign that they broadcast Sky sports and football * Very corporate feel - rather soulless. Avoid it like hell if you want to really feel that you in Lake Como and not in Frankfurt, Germany * Very expensive parking - €35!! * Very expensive hotel for what it offers. I would suggest that you try the Hilton or somewhere else that you get value for your money. Good points: * Some of the staff were exceptional helpful e.g. Giorgia working in the bar * Most of the staff were polite and helpful (apart from the miserable receptionists) * Nice pool area
George, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lake Como Sheraton was a nice stay
The elevators are very slow so this should be looked at. Gusto, I know is inside, was very infrenquently used. You should look at changing the menu but assume it is used more in the colder months. Pool area very nice and food was good and front desk service was very good.
Julia, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel in beautiful grounds with a fabulous swimming pool and amazing huge jacuzzi. However, it is over three miles from central Como, which makes it a bit remote unless you want to stay on the property all the time, though there are buses and a boat pier quite close by. Extremely good breakfast buffet, and the hotel is well maintained, and the front desk staff are excellent. The maid service in the rooms sometimes falls below the standard you would expect at a hotel of this quality (and price!!). During our five-night stay we regularly found that some towels were not changed, soap wasn't replaced, tea, coffee and milk were not replenished, and the toilet paper was appalling! Overall though, we really enjoyed our stay.
John, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Anita, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

eyal, 3-night trip
Verified Hotels.com guest review