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Novotel Balikpapan

4.0 star property
Family-friendly hotel in Balikpapan with 2 restaurants and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Balikpapan

Outdoor pool
Outdoor pool
Exterior
Outdoor pool
2 bars/lounges, poolside bar

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Bar
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The price is S$77
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Business Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112

What's nearby

  • Ruko Bandar - 4 min walk - 0.4 km
  • Masjid Agung At-Taqwa - 10 min walk - 0.9 km
  • Plaza Balikpapan - 12 min walk - 1.0 km
  • Kemala Beach - 6 min drive - 2.3 km
  • BSB Beach - 7 min drive - 5.3 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 21 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪DE CAFÉ Resto & Delicatessen - ‬4 min walk
  • ‪Ocean's - ‬7 min walk
  • ‪Blue Cafe & Resto - ‬4 min walk
  • ‪Depot Selamat - ‬5 min walk
  • ‪Book Cafe Balikpapan - ‬4 min walk

About this property

Novotel Balikpapan

Located in the entertainment district, Novotel Balikpapan is a great choice for a stay in Balikpapan. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy or reflexology. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, Indonesian

At a glance

Hotel size

  • 198 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop
  • Fence around the pool

What to do

  • Beach nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (10333 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately IDR 181500 for adults and IDR 90750 for children
  • Airport shuttle service is offered for an extra charge of IDR 180000 per vehicle (one way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 375000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Balikpapan Novotel
Novotel Balikpapan
Novotel Hotel Balikpapan
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Balikpapan Novotel
Balikpapan Novotel
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Novotel Balikpapan offer free cancellation for a full refund?
Yes, Novotel Balikpapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Balikpapan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Balikpapan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Balikpapan?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Balikpapan?
Yes, an airport shuttle is available. The charge is IDR 180000 per vehicle one way.
What are the check-in and check-out times at Novotel Balikpapan?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Novotel Balikpapan and nearby?
Novotel Balikpapan has 2 bars, a spa and an outdoor pool, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Novotel Balikpapan?
Yes, there are 2 on-site restaurants.
Does Novotel Balikpapan have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Novotel Balikpapan like?
Novotel Balikpapan is in the heart of Balikpapan, a short 12-minute walk from Plaza Balikpapan and 4 minutes' walk from Ruko Bandar.

Novotel Balikpapan Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good
28-night trip
Verified Expedia guest review

10/10 Exceptional

Very good hotel this is
Muhammad, 28-night family trip
Verified Expedia guest review

4/10 Fair

Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
WING MING, 2-night business trip
Verified Expedia guest review

8/10 Very good

Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
John, 4-night business trip
Verified Expedia guest review

6/10 Good

Puji, 1-night trip
Verified Hotels.com guest review

6/10 Good

Had to change rooms as bed wa s not 2 twins.
Rolf, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good hotel, good food. Good location. All is well i love
1-night family trip
Verified Expedia guest review

8/10 Very good

Very good Location, so many streetfood nearby. All perfect
27-night family trip
Verified Expedia guest review

10/10 Exceptional

I like the pool and the foods. Everrything all is well
Firman, 27-night romance trip
Verified Expedia guest review

8/10 Very good

Hendry, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 — dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
5-night business trip
Verified Expedia guest review

8/10 Very good

Great Stay
Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping. Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Poay Sim, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with great facilities
Nice hotel close to the centre of town with great facilities
Michele, 1-night trip
Verified Expedia guest review

8/10 Very good

Good location, but hotel needs update
Great location! Hotel needs to be updated and rooms need to be cleaner
2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Hotel located on top of hill
Room cleaning service did not do a good job, room still messy when we came back, food is tasteless, minibar is empty and mineral water is chargeable...
han, 2-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Gym’s equipment poorly maintain and the air was smelly. The room slightly dusty and the linen got so many stains.
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good experience.
Initially the room was not very good, the shower did not work and we did not have the sea view requested. But once pointed out it was quickly dealt with and we were moved to a very nice room. The staff were always extremely helpful and wanted to help wherever possible. Overall a very positive experience.
Ian, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Poor Reservation syatem
I had problem during check In , The hotel provided "Smoking Room" to me , even my Booking confirmation said "Non-Smoking Room" . The hotel said the room is not available !! (actually it's already 5.30 pm.. How come ?) , Finally they changed the room for me after I insisted not to accept Smoking Room ( As I 've got Allergy for smoking smell) , But this check in took me 30 Minutes .
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location and close to airport.
Kwong Tat, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Hotel is a bit tired.
Hotel is a bit tired. Lobby needs more lighting. Staffs are friendly and helpful.
Verified Hotels.com guest review

2/10 Poor

Dirty sheets and little care about cleanliness
Not good at all. Stained sheets on both separate days I stayed. It takes a little bleach to correct these. The toilet flooded leaving faeces everywhere. Took them almost an hour to clean it. The hotel seems not to care about cleanliness and presentation. The basics should be right. It is a reminder to the managers and Accor group to get their hotel in order. If not they should charge less because the public are not as stupid as they think.
Verified Hotels.com guest review

10/10 Exceptional

Perfect location
So enjoyable stay.nice food,friendly and polite staffs,great facility.enjoyed the swimming pool and gym.perfect place for seminar or conference.the price is reasonable.
Verified Expedia guest review