Experience the vibrant city center at Novotel Balikpapan, where family-friendly comfort meets upscale amenities. Unwind with aromatherapy treatments, indulge in delicious meals from two on-site restaurants or sip cocktails by the poolside bar.
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112
What's nearby
Bekapai Garden - 1 min walk - 0.0 km
Ruko Bandar - 2 min walk - 0.2 km
Plaza Balikpapan - 5 min walk - 0.4 km
Kemala Beach - 2 min drive - 2.1 km
BSB Beach - 4 min drive - 3.1 km
Getting around
Balikpapan (BPN-Sepinggan Intl.) - 21 min drive
Airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
DE CAFÉ Resto & Delicatessen - 4 min walk
Square Restaurant - 1 min walk
Happy Puppy Karaoke - 4 min walk
Depot Selamat - 5 min walk
Warung Jogja Istimewa - 4 min walk
About this property
Novotel Balikpapan
Located in the entertainment district, Novotel Balikpapan is a great choice for a stay in Balikpapan. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy or reflexology. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.
At a glance
Hotel size
198 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 19
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Ferry terminal shuttle*
Off-site
Shopping centre shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Barbecue grills
Private dining
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Local/corner shop
Fence around the pool
What to do
Beach nearby
Working away
Business centre
9 meeting rooms
Computer station
Conference space (10333 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately IDR 181500 for adults and IDR 90750 for children
Airport shuttle service is offered for an extra charge of IDR 180000 per vehicle (one way)
Ferry terminal shuttle service is offered for an extra charge
Shopping centre shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 375000 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Balikpapan Novotel
Novotel Balikpapan
Novotel Hotel Balikpapan
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Balikpapan Novotel
Balikpapan Novotel
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan
Frequently asked questions
Does Novotel Balikpapan offer free cancellation for a full refund?
Yes, Novotel Balikpapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Balikpapan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Balikpapan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Balikpapan?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Balikpapan?
Yes, an airport shuttle is available. The charge is IDR 180000 per vehicle one way.
What are the check-in and check-out times at Novotel Balikpapan?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Novotel Balikpapan and nearby?
Novotel Balikpapan has 2 bars, a spa and an outdoor pool, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Novotel Balikpapan?
Yes, there are 2 on-site restaurants.
Does Novotel Balikpapan have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Novotel Balikpapan like?
Novotel Balikpapan is in the heart of Balikpapan, a short 4-minute walk from Ruko Bandar and 12 minutes' walk from Plaza Balikpapan.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
Novotel Balikpapan Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Location
8.0
Staff & service
7.6
Eco-friendliness
7.8
Property conditions & facilities
Reviews
8/10 Very good
31 Oct, 2022
Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
John
John, 4-night trip
10/10 Exceptional
2 Aug, 2020
Good hotel, good food. Good location. All is well i love
Verified traveller
1-night trip
6/10 Good
24 May, 2025
Not a beautiful island
Benjamin
Benjamin, 7-night trip
10/10 Exceptional
15 Jun, 2020
I like the pool and the foods. Everrything all is well
Firman
Firman, 27-night trip
10/10 Exceptional
26 May, 2023
Very good
Verified traveller
28-night trip
10/10 Exceptional
24 Nov, 2019
Nothing to complain about
Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor.
Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .
Torbjørn
Torbjørn, 2-night trip
4/10 Fair
1 Feb, 2023
Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
WING MING
WING MING, 2-night trip
6/10 Good
17 Aug, 2022
Had to change rooms as bed wa s not 2 twins.
Rolf
Rolf, 1-night trip
10/10 Exceptional
24 Jun, 2025
Baik
Verified traveller
1-night trip
10/10 Exceptional
9 Mar, 2025
Verified traveller
2-night trip
8/10 Very good
8 Feb, 2025
Drew
Drew, 4-night trip
6/10 Good
23 Aug, 2024
Kazuhiro
Kazuhiro, 1-night trip
6/10 Good
25 Jun, 2024
Jun Oh
Jun Oh, 1-night trip
8/10 Very good
21 Jun, 2024
sungsoo
sungsoo, 1-night trip
6/10 Good
9 May, 2024
Teddy Masanori Ekaputra
Teddy Masanori Ekaputra, 1-night trip
6/10 Good
20 Feb, 2024
SANG HYUN
SANG HYUN, 1-night trip
10/10 Exceptional
19 Apr, 2023
Very good hotel this is
Muhammad
Muhammad, 28-night trip
4/10 Fair
14 Apr, 2023
Verified traveller
1-night trip
6/10 Good
26 Sept, 2022
Puji
Puji, 1-night trip
10/10 Exceptional
1 Feb, 2022
SEUNGBEOM
SEUNGBEOM, 1-night trip
8/10 Very good
15 Jun, 2020
Very good Location, so many streetfood nearby. All perfect