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Al Balhara Suite & Spa

Palermo inn with 2 restaurants and 2 outdoor pools

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Al Balhara Suite & Spa

Photo gallery for Al Balhara Suite & Spa

Front of property
Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
Restaurant
Reception

Overview of Al Balhara Suite & Spa

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Spa
  • Free parking
  • Free WiFi
Map
Via Aquino, 122/B Palermo, Palermo, Provincia di Palermo, 90131
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 poolside bars
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
  • 5 meeting rooms
  • Airport shuttle
  • 24-hour front desk
Feel at home
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Lift
  • Minibar
  • Bath or shower

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Studio Suite

Minibar, in-room safe, individually decorated, individually furnished

Luxury Studio Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Triple Room, 1 Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Triple Room, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Studio Suite

Minibar, in-room safe, individually decorated, individually furnished

Executive Studio Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite

Minibar, in-room safe, individually decorated, individually furnished

Family Studio Suite

  • 100 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds OR 1 Queen Sofa Bed

View all photos for Luxury Suite

Minibar, in-room safe, individually decorated, individually furnished

Luxury Suite

  • 80 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Studio Suite

Minibar, in-room safe, individually decorated, individually furnished

Family Studio Suite

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

About this area

What's nearby

  • Via Roma - 10 min drive
  • Palermo Cathedral - 10 min drive
  • Teatro Massimo - 11 min drive
  • Quattro Canti - 12 min drive
  • Politeama Garibaldi Theater - 12 min drive
  • Palermo Harbour - 14 min drive
  • Mondello Beach - 37 min drive

Getting around

  • Palermo (PMO-Punta Raisi) - 41 min drive
  • Palermo S. Lorenzo Station - 14 min drive
  • Palermo Palazzo Reale-Orleans Station - 15 min drive
  • Palermo Vespri Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bricco & Bacco - 3 min drive
  • Pizzeria Toto - 5 min drive
  • Fuori Orario - 3 min drive
  • Taverna del Pavone - 5 min drive
  • Antica Friggitoria del Canale - 4 min drive
Map

About this property

Al Balhara Suite & Spa

A great choice for a stay in Palermo, Al Balhara Suite & Spa features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 120 per vehicle. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include 2 outdoor pools, a snack bar/deli and a garden.

Languages

English, French, Italian, Swedish

Sustainability

Sustainability practices

Electric car charging station
Garden
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay for free (1 total, up to 33 lb per pet)
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • 2 restaurants
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping

Working away

  • Business centre
  • 5 meeting rooms
  • Co-working spaces
  • Conference centre (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Rooftop terrace
  • Garden
  • Picnic area
  • 2 outdoor pools
  • Spa services

Accessibility

  • Lift
  • Lift door width (centimetres): 130
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Hallway handrail height (centimetres): 90
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Children's slippers

Sleep well

  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (return. Maximum occupancy 6)
  • Late check-in between midnight and 3:30 AM can be arranged for an extra charge
  • Hosted evening meal costs EUR 50

Children & extra beds

  • Cots/infant beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 6:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Al Balhara Suite Spa
Al Balhara Suite & Spa Inn
Al Balhara Suite & Spa Palermo
Al Balhara Suite & Spa Inn Palermo

Frequently asked questions

Does Al Balhara Suite & Spa offer free cancellation for a full refund?
Yes, Al Balhara Suite & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Al Balhara Suite & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Al Balhara Suite & Spa?
Yes, there are 2 outdoor pools. Guests have pool access from 10:30 AM to 6:30 PM.
Are pets allowed at Al Balhara Suite & Spa?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 33 lb per pet.
Is parking offered on site at Al Balhara Suite & Spa?
Yes, there's free valet parking. Electric car charging is available.
Is an airport shuttle service offered by Al Balhara Suite & Spa?
Yes, an airport shuttle is available. The charge is EUR 120 per vehicle return.
What are the check-in and check-out times at Al Balhara Suite & Spa?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Al Balhara Suite & Spa and nearby?
Al Balhara Suite & Spa has 2 poolside bars and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Al Balhara Suite & Spa?
Yes, there are 2 on-site restaurants.
Does Al Balhara Suite & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Reviews

4.8

6.6/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Do Not Book
Do not book. This hotel does not align with the photos - it is very cheap materials and construction. My husband was locked in the bathroom for almost an hour, the elevator broke, and the front door to our room wouldn’t close. We stayed only one night of the 5 we booked and they told us that these issues with the space were our fault and refuse to refund our cancelled nights. Just don’t even book it
Amanda, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Avoid.
The room was not as photographed and while perfectly ok, was nowhere near as good as was advertised. However, the air conditioning was terrible and totally incapable of cooling the room. We raised various concerns about it and it was clear that the hotel knew there was a problem, but did nothing about it. Also, we had to keep asking for basic things, like towels, which were removed by the cleaners and not replaced. There was no soap provided. No ironing board was available - basic things that a hotel would normally have. The whole place felt like there was something very wrong and I wouldn't be surprised to see the hotel fail in the near future. The cost of the room was massively overpriced overall and the air conditioning was a real issue, given how hot it was during our stay.
martin, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Room was nice big and comfortable. Balcony has no outdoor seating Pools are nice, new one is still unfinished, no service around the pool, have to chase staff for towels and drinks. No food between certain hours, bar is open but again nobody around to serve you. Language barrier is huge issue. Food was poor First night there was a wedding felt like the DJ was in bed with me, 2nd night there was a table reservation under our balcony, both nights was very loud. Window seals in restaurant are dusty with dead flies, parts of the garden is well maintained other parts are overgrown. Would be the worst hotel I’ve stayed at. Would not recommend, it’s approx only 5kms from the city centre but it’s hard to get to, windy, small roads lots of traffic.
Natasha, 5-night family trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

6/10 Good

Jérôme, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review