Shandon Hotel, nestled in South Richmond, offers a warm welcome with free WiFi and parking. Guests can connect with the friendly staff and appreciate the smoke-free environment.
Shandon Hotel puts you a short five-minute drive from Royal Botanic Gardens, Kew and Thames River. Guests will have free perks such as WiFi and self-parking. This Victorian hotel is also within a short drive of Kensington High Street and Hyde Park. Fellow travellers say great things about the helpful staff. Public transportation is close by: Richmond Underground Station is only 5 minutes on foot.
Languages
English, Italian, Portuguese, Slovak, Spanish
At a glance
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Hotel size
23 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
On-site parking is limited
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Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Facilities
Built in 1840
Victorian architecture
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Property Registration Number 722217567
Also known as
Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond
Frequently asked questions
Does Shandon Hotel offer free cancellation for a full refund?
Yes, Shandon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shandon Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shandon Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Shandon Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Shandon Hotel like?
Shandon Hotel is a short 5-minute walk from Richmond Underground Station and 13 minutes' walk from Thames River.
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Shandon Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
5.6/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Location
Parking
Lobby
Toilet
Shower
Weather
Reviews
8/10 Very good
28 Jul, 2025
Nice little hotel with great staff
The hotel is cheap and cheerful. Its nice and clean, and the staff are helpful and friendly. We were there to attend a concert and i must say, its location to the train station is fantastic.
Mrs T J
Mrs T J, 1-night trip
10/10 Exceptional
1 Jul, 2025
Convenient position for our needs
Stay is always good here and always have a parking space for my car,which is a golden ticket for me.
ian
ian, 1-night trip
8/10 Very good
7 Jul, 2025
The hotel was clean and nearby family we were visiting. Reception staff very polite.
Shortage of extra pillows the pillows supplied were very thin
James
James, 2-night trip
2/10 Poor
20 Jul, 2025
Bed was uncomfortable so didn’t sleep much. Clean but very run down. Photos look a lot better. Parking was tiny but we got a spot.
Verified traveller
1-night trip
8/10 Very good
22 Apr, 2025
The hotel is comfortable but very quirky, with lots of short staircases.
Gerry
Gerry, 1-night trip
4/10 Fair
9 Jun, 2025
Pics were too kind for the property
Ian
Ian, 1-night trip
8/10 Very good
21 Dec, 2024
Great Location
Great location and value for money.
Verified traveller
1-night trip
10/10 Exceptional
7 Mar, 2025
Friendly personal service and handy location in town centre, parking available, very good price for quality hotel in London area. 2min to train station with easy access to Central London.
Ivor
Ivor, 1-night trip
8/10 Very good
10 Dec, 2024
Very convenient and really nice staff
Paul
Paul, 2-night trip
10/10 Exceptional
17 Feb, 2025
Very friendly staff and very welcoming. Close to the train station and places to eat. Hotel is very tired and shabby with a Fawlty Towers vibe. If you have any sense of humour, you'll love it!
Paula
Paula, 1-night trip
4/10 Fair
25 Feb, 2025
Great location for Richmond High street. Friendly stuff. Bear in mind there is a fly path over your head - gets noisy very early in the morning.
Zarina
Zarina, 1-night trip
6/10 Good
6 Jul, 2024
Pleasant stay
Samantha
Samantha, 2-night trip
10/10 Exceptional
14 Jun, 2024
Friendly staff, great location and excellent value
Karen
Karen, 11-night trip
4/10 Fair
11 Apr, 2025
Window wouldn’t close properly, so room not secured and very drafty.
Hotel too far from restaurants to get any breakfast.
Paul
Paul, 1-night trip
6/10 Good
2 Jun, 2025
Cheap and shabby but staff lovely!
You get what you pay for with this property, This is a very budget hotel. The place is a little dilapidated and shoddy looking, there was small splashes in the bathroom up the wall where it hadnt been cleaned very well near the toilet, (looked like blood or something) also there was a tag from clothing just on the floor near the table which made me think the room hadnt been cleaned thoroughly. The bedding was clean and the room was tidy but just a little shoddy with peeling paintwork.
The staff member who checked us in was really lovely and they kindly stored pur luggage for us which was a huge help! They were very friendly and obviously wanted us to have a good stay. This hotel just needs renovating really, I personally would pay an extra £20 or so and stay somewhere else until alot of it has been taken care of.
Verified traveller
1-night trip
8/10 Very good
18 Feb, 2024
Friendly staff and great location
Karen
Karen, 10-night trip
6/10 Good
26 Feb, 2025
Unfortunately the bed was not comfortable, they need new beds , the street noise and plane also flying over did not allow for a restful sleep.
seynabou
seynabou, 2-night trip
2/10 Poor
10 Jul, 2025
My night in a hell hole.
The room is filthy, the shower is mouldy with broken tiles. The shower head is filthy and mouldy so couldn’t even shower. it’s unsafe I’m a single female on the ground floor and the locks are broken on the windows. There’s a massive crack in the glass of the window. The bed is like a slab of concrete. It’s boiling hot but can’t open a window there’s a very cheap very noisy fan. Only 1 member of staff who was unhelpful. By far the worse hotel experience I’ve ever had in my life. Feel dirty, feel exhausted, can’t wait to get out of here. Spoke to the 1 staff member about the problems he said he knows how bad it is so that is reflected in the price. £135 for 1 night in a literal hell hole is not reflected in the price.
Jackie
Jackie, 1-night trip
8/10 Very good
24 Mar, 2025
A couple of small issues raised with the property already
ian
ian, 1-night trip
8/10 Very good
28 Nov, 2023
A quiet, clean and comfortable stay.
Jon-Scott
Jon-Scott, 1-night trip
4/10 Fair
12 Jul, 2025
You get what you pay for
This is a tough property to judge, because as the old saying goes, you get what you pay for. The location is great and close to the train station and Richmond city, in general. That was a positive. The hotel is certainly not "3-star" as they claim. If it were in the USA, it would maybe at most get 1-1.5 stars maximum. Its similar to one of the roadside motels you have on a highway, and for Euro standards it is equivalent to a mediocre hostel. Rooms were teeny tiny and very hot. Fan was tiny and room was sweltering in summer. The carpet was absolutely filthy and bathroom not much better. The room is seriously dated and really needs a complete gutting and remodel. Pay a little more and stay in a more modern place is my advice. The pictures were absolutely untrue and not a reflection of the state of this property. It really needs upgrading desperately. In saying all the above, if you are on a really tight budget and just want a simple bed to lie on and have little expectations, then this is the right place for you.
Daunesh
Daunesh, 2-night trip
8/10 Very good
28 Apr, 2023
Comfortable bed in a great location.
wilfred
wilfred, 1-night trip
10/10 Exceptional
20 Sept, 2024
This was a perfect place for my daughter and I to stay. It’s very basic and perfectly adequate. Short walk to town, able to watch locals bustling about, very helpful staff (esp Sara), clean, small shower but amazing water pressure.
Tami
Tami, 3-night trip
2/10 Poor
27 Mar, 2025
Not good
The hotel is not in good condition. The room I had do not have a toilet or shower. I should’ve perhaps realised that when booking. But, this was the first and last time I shall stay here
Colin
Colin, 1-night trip
4/10 Fair
2 Jan, 2025
Quite noisy due to airport proximity & windows that didn't close properly