28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
What's nearby
Bournemouth Beach - 9 min walk - 0.7 km
Bournemouth International Centre - 9 min walk - 0.8 km
Oceanarium - 12 min walk - 1.1 km
Bournemouth Pavillion Theatre - 14 min walk - 1.2 km
Bournemouth Pier - 15 min walk - 1.3 km
Getting around
Bournemouth (BOH-Bournemouth Intl.) - 11 min drive
Southampton (SOU) - 37 min drive
Bournemouth Station - 4 min drive
Branksome Station - 8 min drive
Parkstone Station - 12 min drive
Restaurants
Brasserie Blanc - Bournemouth - 8 min walk
Brewhouse & Kitchen - 8 min walk
Pasa Too - 7 min walk
The Hop Inn - 8 min walk
The Durley Inn - 5 min walk
About this property
The Durley Dean Hotel
The Durley Dean Hotel offers a great location, putting you within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and British cuisine is served at No. 28, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this Victorian hotel. The helpful staff and breakfast get great marks from fellow travellers.
Languages
Dutch, English, French, Portuguese, Spanish
At a glance
Hotel size
115 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 15.00 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1880
Safe-deposit box at front desk
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Victorian architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
No. 28 – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 14.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Parking
Self-parking costs GBP 15.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth
Frequently asked questions
Does The Durley Dean Hotel offer free cancellation for a full refund?
Yes, The Durley Dean Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Durley Dean Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at The Durley Dean Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Durley Dean Hotel?
Yes. Self-parking costs GBP 15.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Durley Dean Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at The Durley Dean Hotel?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (14-min walk) is nearby.
What is there to do at The Durley Dean Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Durley Dean Hotel also has a sauna and a steam room.
Are there restaurants at or near The Durley Dean Hotel?
Yes, No. 28 offers British cuisine.
What's the area around The Durley Dean Hotel like?
The Durley Dean Hotel is a short 9-minute walk from Bournemouth Beach and 9 minutes' walk from Bournemouth International Centre. The local area is walkable and popular for its beaches.
The Durley Dean Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Poor
17 November 2024
Awful hotel
Absolutely appalling i want to make a complaint and get a full refund for this stay it was disgusting
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
12 November 2024
Kim
Kim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Claire
Claire, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Douglas
Douglas, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 October 2024
Beware!They may keep your money& refuse a room.
All I can say is that the reception staff and manageress when I arrived were appalling and refused to let me check in so I had to go and book a different hotel. Costing more money and effort.
I had booked as normal with hotels.com so had a genuine paid for booking .
On arrival I was repeatedly told I had to show a photo id or provide a card for pre authorisation.
I had neither with me on this occasion and offered a bank card saved on my phone wallet . They refused this option.
The staff unswervingly relied on their terms and conditions ( which were only sent after they had accepted my booking and had my payment!) and quickly got a hotel owners card out and said take it up with the director . They would not let me stay .
Very inhospitable and very bad attitude and with a ready pile of their directors business cards I suggest they have done this before .
This really upset me and so far has cost me money with no apologies or refund offered.
I was totally surprised by their unfathomable attitude from what is supposed to be a hospitality industry.
There was zero hospitality and only repeated “ computer says no” “refer to our T&Cs “nonsense .
I have never experienced this before and it is likely that they have acted with no regard to consumer rights or laws.
I await a directors response but in the meantime :
Avoid this place like the plague .
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
9 October 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Amazing SPA, steam room and sauna. Scons were to die for, freshly made at the hotel.
Katrin
Katrin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 October 2024
BATHROOM DOOR NEED REPAIR
WEN-CHENG
WEN-CHENG, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 October 2024
lovely people, ghost room
Verified traveller
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Decent place to stay
Nice convenient location. Spacious room, well appointed. Didn’t eat there so can’t comment on food. Pool is small and gym very basic
Paul
Paul, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
Charles Ken
Charles Ken, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Luke
Luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Beautiful hotel the pool is amazing
Kelly
Kelly, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Yvette
Yvette, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 September 2024
Really enjoyed our two nights stay
Denise
Denise, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 September 2024
Neori
Neori, 3-night trip
Verified Hotels.com guest review
6/10 Good
9 September 2024
It's ok
Good location, parking is limited and at £20 per day which seems a little steep. Staff are friendly and helpful. Our room was super tiny, didn't have room to put our luggages, couldn't open bathroom door when wardrobe is open, barely had room to walk really but the bathroom is very nice, clean and new, lovely showerheads. Unfortunately we had very noisy neighbours who used the landing as extended part of their room at 1am, even after being told off by hotel staff, so we got zero sleep..
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Sarah
Sarah, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
We had a lovely stay. The breakfast was great and the staff were friendly. The room had a comfortable bed and the rooms were clean.
Michael
Michael, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
4 September 2024
ali
ali, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
David
David, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 September 2024
Tauseef
Tauseef, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
The hotel was clean , the rooms were lovely and modern and the breakfast was smashing
Martin
Martin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 August 2024
The hotel was very nice.. The staff were very nice but there is no where to park. They have a small car park and if your lucky enough to get a space it will cost you £20 for 24hrs but if you leave to go anywhere your space is lost and no refund. And stillno where to park.