Bournemouth Carlton Hotel, BW Signature Collection

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Beach nearby
2 indoor pools, seasonal outdoor pool
2 indoor pools, seasonal outdoor pool
2 indoor pools, seasonal outdoor pool

Overview of Bournemouth Carlton Hotel, BW Signature Collection

Bournemouth Carlton Hotel, BW Signature Collection

3.0 star property
3-star beach hotel with spa, near Bournemouth Beach

7.4/10 Good

771 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
East Overcliff, Dorset, Bournemouth, England, BH1 3DN
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Bournemouth City Centre
  • Bournemouth Beach - 7 min walk
  • Bournemouth International Centre - 2 min drive
  • Sandbanks Beach - 18 min drive
  • Poole Harbour - 24 min drive
  • New Forest National Park - 24 min drive
  • Wimborne Minster - 32 min drive
  • Corfe Castle - 45 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive
  • Southampton (SOU) - 42 min drive
  • Pokesdown for Boscombe Station - 12 min drive
  • Branksome Station - 12 min drive
  • Bournemouth Station - 15 min walk

About this property

Bournemouth Carlton Hotel, BW Signature Collection

Bournemouth Carlton Hotel, BW Signature Collection is a great choice for your beach stay in Bournemouth. 2 indoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a fitness center, a sauna, and a seasonal outdoor pool. Fellow travelers like the pool and location.

Languages

Czech, Dutch, English, French, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (GBP 10.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 2 indoor pools
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Czech
  • Dutch
  • English
  • French
  • Italian
  • Polish
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs.

The spa is open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Renovations and closures

The property is closed between November 5 and March 25.

Children & extra beds

  • Cribs/infant beds are available for GBP 5.0 per stay
  • Rollaway beds are available for GBP 15.0 per stay

Pets

  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Parking

  • Uncovered self parking costs GBP 10.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Frequently asked questions

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.7/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

10/10 Exceptional

Janice, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Somma, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is super old inside! the showers in the bathroom don't work well! I was really sad about the quality :(
Karita, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bar staff really bad had to wait 20 minutes for a drink not enough staff on when a wedding is on
Lisa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Katharine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant hotel and staff
This was my first time away on my own. The room allocated was comfortable with everything you need. However the shower was broken. Reception very helpful and provided another room. The furnishings in the room were a little dated and need updating. Buffet style breakfast was ok but i would prefer to be waited upon. The only concern I had was that there was no grabrail or alarm call in the shower room which from a health and safety aspect i thought important. I have made Reception aware of this on my departure. Hotel situated close to sea front and all ameanities.
Barry, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable stay!
We had an enjoyable stay. The bed was large and very comfortable. The room was a large family room. unfortunately no air conditioning and no mini fridge. Close to the beach and town centre.
1-night family trip
Verified Hotels.com guest review

6/10 Good

A 5 night stay in a sea view suite.
The rooms in the suite are in a bad need of a total make over. The paint work is very tired, chip and worn. The table in the one room was a complete mess, the top of the table was badly marked and the side of the table top was damaged and a piece of wood missing. In various places the wall paper was either marked, scraped or damaged. Considering the amount charged for the stay I feel the hotel fell short of what I would have expected. The evening meals eaten in the restaurant were acceptable, the breakfast could have been better in way of the food being kept hotter. Overall I was disappointed with the hotel.
Top of table badly marked
Side of table chipped and a piece missing.
Keith, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review