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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
City centre Mountain View hotel with outdoor pool

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Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Daily self-service breakfast for a fee
1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Close to Googleplex and Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View offers a warm welcome with a fireplace in the lobby. Enjoy perks like an outdoor pool, free self parking, and in-room WiFi. With multilingual staff and concierge services at hand, previous guests rave about the helpful team.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Gym
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
  • Vending machine
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)
The current price is S$135
includes taxes & fees
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Vue

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,009 reviews
The price is S$131
includes taxes & fees
10 Aug - 11 Aug
Hotel Vue
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About the area

Map
Mountain View, CA

What's nearby

  • Googleplex - 5 min drive - 4.4 km
  • Shoreline Amphitheatre - 6 min drive - 4.4 km
  • Palo Alto VA Hospital - 6 min drive - 4.3 km
  • Stanford University - 8 min drive - 6.4 km
  • Stanford University Medical Center - 12 min drive - 8.9 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 25 min drive
  • San Carlos, CA (SQL) - 25 min drive
  • San Francisco International Airport (SFO) - 39 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 62 min drive
  • California Ave Station - 7 min drive
  • Mountain View Station - 11 min drive
  • San Antonio Station - 16 min walk

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Boba Bliss - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Gen Korean BBQ House - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

At SureStay Plus Hotel by Best Western Mountain View, you'll be within a 10-minute drive of Stanford University and Shoreline Amphitheatre. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Also, Levi's Stadium and San Francisco Bay are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 71 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Self-service breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

What to do

  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • The seasonal pool is open from May 01 to October 31

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View
HELP_OUTLINE

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Mountain View?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Mountain View?

Yes, pets are welcome. There's a charge of USD 30 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Mountain View?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Mountain View?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at SureStay Plus Hotel by Best Western Mountain View?

No, this hotel doesn't have a casino, but Casino M8trix (14-min drive) is nearby.

What is there to do at SureStay Plus Hotel by Best Western Mountain View and nearby?

Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. SureStay Plus Hotel by Best Western Mountain View also has access to a nearby outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Mountain View like?

SureStay Plus Hotel by Best Western Mountain View is in North Los Altos, a short 12-minute walk from San Antonio Shopping Center and 2 minutes' walk from San Andreas Fault Trail.

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SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Toilet
Store
Bathroom
Companies
Water

Reviews

10/10 Exceptional

Super convenient, safe and quiet neighborhood, nice walking around
Tao, 3-night trip

2/10 Poor

No go!

This stay was no good. I stayed there twice last summer and liked it - budget friendly and clean. This year our first room had a red stain near the pillows on one bed and hair and lint under the sheets on the other. When we moved rooms the beds were clean enough, but the bathroom was grimy and thick layers of dust were everywhere. Plus both rooms has stained dirty carpet. When I spoke to management about my concerns the next morning, they stated that they were sorry and I could ask for the "manager's special" next time and get a discount. This did not leave me with any want to ever stay at this property again.
Brenna, 1-night trip

8/10 Very good

Comfortable

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.
Katherine, 4-night trip

6/10 Good

Strong smell of "substance" in the hallways as we walk to the room, which we believe were guest related and not related to the hotel, and there were fleas in the bed/mattress where my spouse was bitten around her ankle. Location and service were good.
3-night trip

10/10 Exceptional

Natalie was a great host. She was very nice and helpful. It was a very good experience.
chris, 1-night trip

10/10 Exceptional

The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.
Thomas, 2-night trip

2/10 Poor

SureStay by Best Western, Mountain View Ca

It wasn’t very clean, walking on the carpet my bare feet was dirty. Noise from air conditioning and fridge was loud. Could hear shower and toilet from above. Mega truck start the engine and rev at 6 am. Was scheduled to stay today but changed to Hampton Inn, much nicer and quiet. Take that dump off your listings!
Marian, 1-night trip

4/10 Fair

The bathroom was not clean, air conditioning too loud,
Marian, 3-night trip

10/10 Exceptional

Staff was very friendly.
3-night trip

10/10 Exceptional

I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
Megan, 1-night trip

6/10 Good

The tub in the bathroom was very dirty. The sides and non stick dots were very dirty.
amparo, 1-night trip

8/10 Very good

I serves the purpose very well if you are travelling alone for work or just want a place to sleep. Parking, breakfast, gym room are very good. The room are clean and functional.
Wagner, 5-night trip

10/10 Exceptional

Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Rex, 3-night trip

8/10 Very good

It was very convenient and reasonable while mu son was in the hospital.
Dawn, 2-night trip

10/10 Exceptional

The staff was very accommodating.
Esther Joy, 2-night trip

10/10 Exceptional

It was small, quiet, and nice
Leslie, 2-night trip

10/10 Exceptional

Clean, quite, nice breakfast, friendly staff. I would stay here again.
1-night trip

10/10 Exceptional

Great property, clean and efficient for a business trip!
Andie, 1-night trip

10/10 Exceptional

fantastic location
Nicole, 16-night trip

8/10 Very good

Stayed for my daughter’s graduation from Stanford Law, very close, great value, clean, bed was incredibly comfortable! Would stay again and I am usually a 5 star hotel person. Kudos to this property!
Christie, 5-night trip

10/10 Exceptional

Convenient location with friendly, helpful staff.
Dean, 2-night trip

10/10 Exceptional

Great Hotel.

Since the moment we entered we were welcomed by a friendly receptionist, the cleaners were great too and the staff in charge of breakfast was also helpful and efficient. We had a wonderful time there and will highly recommend to anyone who would like to spend time in a convenient and friendly place.
5-night trip

8/10 Very good

It's lovely small motel, thanks.
minh, 1-night trip

10/10 Exceptional

Simplicity well executed in a great location and even better price.
Brent, 1-night trip

8/10 Very good

We only stayed one night but it was good. Check in process was super quick and grounds were quiet during our stay. Location was good as well. Walmart and target were down the block in case you needed to get anything.
Yesica, 1-night trip