The hotel is in an amazing old building, in keeping with the area and historical nature of Sacramento, if slightly eccentric in its interior design. Our room was magnificent with high ceilings, antique-looking furniture, lots of space and comfort. The in-room hot tub was modern and worked -- it was a great and memorable stay! There's no front desk clerk and no breakfast or other services to be seen. Parking is not particularly convenient and costs. So, it worked for me, but is not "full service" if that is what you need.