Moxy Hamburg City

Pet-friendly hotel with bar/lounge, connected to a railway/underground station, near Hamburg Cruise Center

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Photo gallery for Moxy Hamburg City

49-inch flat-screen TV with digital channels, TV
Blackout curtains, soundproofing, free cots/infant beds, free WiFi
Reception
Exterior
Property amenity
In the heart of Hamburg-Mitte, Moxy Hamburg City brings a modern vibe with its bar and in-room WiFi. Enjoy the convenience of luggage storage, an elevator, a 24-hour front desk, and more. Guests rave about the helpful staff and proximity to public transit.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Water dispenser
  • Luggage storage
  • Locker space
  • Banquet hall

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
The current price is S$114
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
ANCKELMANNSTRASSE 11, Hamburg, 20537

What's nearby

  • Hamburg City Hall - 4 min drive
  • Mehr!-Theater am Großmarkt - 4 min drive
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Lübeck (LBC) - 55 min drive
  • Hasselbrook Station - 3 min drive
  • Hamburg Central Station - 20 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Berliner Tor Station - 4 min walk
  • Lohmuhlenstrasse U-Bahn - 11 min walk
  • Burgstrasse U-Bahn - 14 min walk

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬12 min walk
  • ‪Superbude St. Georg - ‬8 min walk
  • ‪4Mosa - ‬10 min walk

About this property

Moxy Hamburg City

When you stay at Moxy Hamburg City, you'll be a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Berliner Tor Station is 4 minutes away and Lohmuhlenstrasse U-Bahn is 11 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 291 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 25 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • Biodegradable drinking straws
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 9 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Covered self-parking costs EUR 25 per night

Policies

This property accepts credit cards and cash.

Also known as

Moxy Hamburg City Hotel
Moxy Hamburg City Hamburg
Moxy Hamburg City Hotel Hamburg
Moxy Hamburg City a Marriott Hotel

Frequently asked questions

Does Moxy Hamburg City offer free cancellation for a full refund?

Yes, Moxy Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Moxy Hamburg City?

Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Moxy Hamburg City?

Yes. Self-parking costs EUR 25 per night.

What are the check-in and check-out times at Moxy Hamburg City?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Moxy Hamburg City?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) and Casino Reeperbahn (6-min drive) are both nearby.

What's the area around Moxy Hamburg City like?

Moxy Hamburg City is a short 4-minute walk from Berliner Tor Station and 20 minutes' walk from Markthalle Hamburg.

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Moxy Hamburg City Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Enjoyed stopping here
Lovely family break. Easy to get into the city centre from local station. Room was great for 2 adults and one child.
Phillip, 5-night trip

10/10 Exceptional

Great staff and rhe cleanliness was top!
Steven, 2-night trip

10/10 Exceptional

Second time stay at this hotel and definitely will be back.
ERICK, 2-night trip

10/10 Exceptional

Very clean hotel. The breakfast has a nice choice of options.
Marina, 3-night trip

10/10 Exceptional

Ideal stay, central Hamburg
Great hotel, simple but clean and modern. Comfortable, short walk to S bahn and 2 stops to middle of the city. Staff were excellent.
Simon, 2-night trip

8/10 Very good

Service with check in was slow and when checking out a bit unfriendly to other people around
Joost, 1-night trip

4/10 Fair

Cold room - too weak AC to heat the room in a few
I arrived in the evening. The ground floor room I received was freezing. Due to construction, it also had a huge dumpster right in front of my window. I turned on the AC. It was so weak that it could not heat the room in a few hours. I asked to change the room, but no room was available. I was told that the AC is not broken, but this is how it is in all rooms. Apparently, it was limited to save the hotel costs. You can ask a technician during the daytime to make it work better. It is the first time I am not happy with this hotel. The Staff was very nice, but could not solve the problem. They offered me a free breakfast, which was nice. Still, I prefer paying a few euros more and not freeze at night. It's kind of a basic request from a hotel...
2-night trip

10/10 Exceptional

Friendly staff and easy access to the city
Cool hotel with friendly staff and nice rooms, just a bit small. Easy access to the city with train and subway. We found the breakfast too expensive and did not eat at the hotel. A pity that the small outdoor areas were smoking areas and there were not really any places nearby to sit outside in the evening.
Johanna, 3-night trip

10/10 Exceptional

Very good time
Very good time, nice room and super staff. Cocktail bar ambiance was amazing as well
vincent, 1-night trip

10/10 Exceptional

The people at the front desk is the best!
Juan Ricardo, 1-night trip

4/10 Fair

The hotel itself was ok. Room was clean and had a comfortable stay. Where the hotel is located is where it fails me. Its sorrounded by road constructions. There was also an event in the lobby upon check in, music was loud and could barely hear what the staff was saying. Not really the ideal first impression.
1-night trip

10/10 Exceptional

Staff were amazing. Rooms were wonderful
Jarrad, 6-night trip

8/10 Very good

good
Kobayashi, 4-night trip

8/10 Very good

Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
Gunther, 4-night trip

10/10 Exceptional

The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat. My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open. The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Laura, 3-night trip

10/10 Exceptional

First stay in a Moxy and I Must say… I love the Concept! Very stylish and cool atmosphere! The breakfast has everything to offer what you Need. Perfect!
Andreas, 1-night trip

4/10 Fair

The property have repeatedly ignored my communication when requesting the return of my security deposit for the room. Upon checkout I was informed that it would take 1-2 days for the €90.00 (3 night) deposit to be returned to my account and I have still not received this. I emailed twice and called once and would advise caution when checking in and asked for a deposit on the room on top of the full booking fee. Very disappointed as I am out of pocket due to sheer ignorance and fraudulent processing of security deposit. This is despite me emailing my IBAN details afterwards too.
Ananta, 3-night trip

6/10 Good

The hotel was a nice experience overall. The food is good and the staff are helpfull. The bed was uncomfortable. The matrass kept sliding and was resting on a flat surface with no springs or anything to make it feel softer. Woke up with back pain. Location is good with a close metro stop to get to the city centre. Parking is good but quite expensive.
Robert, 2-night trip

8/10 Very good

All good
Michael, 3-night trip

4/10 Fair

Bad service
The hotel itself has a good standard and a good location. Unfortunately couldn’t the staff in reception care less about the customers. When check in I told them about a feil in my room- by check out after 5 days it wast fixed. In addition we had a “lost and found case” they didn’t care about. After nagging for 3 days we got our jacket back.
Marc, 5-night trip

10/10 Exceptional

We are Hilton Diamond level. We found ourselves in Hamburg to go on a cruise and there was no availability at the Hilton. We decided to roll the dice and stay here. The staff were an 11 out of 10. Every interaction with them was awesome. We mistakingly printed our cruise form on double sided and needed it printed single sided. The hotel does not have a 'business center' but they said, email what we need printed to them. It was done immediately. We were stupid typical Americans and forgot that electrical outlets are not universal :) They were considerate enough to lend us an adaptor for no charge. Our luggage was lost by BA and I told the staff that they may be delivered. The staff asked if we wanted to be texted or called when the luggage arrived. Just the smallest nicest touch! We did not get the breakfast option and that worked out for us. We did use the bar/food service and was pleasantly surprised at the reasonable cost. For other Americans out there, imagine what a 8 Buffalo Wing and Fries would cost at a Hilton. It was 9 euros. It was also damn good! We wound up having that twice during the 3 days we were there! The location of the hotel is about a five minute walk to the Berliner Tor train station. About 1000' past the station is a huge grocery store, Kaufland. Now, the room, ok, it was small compared to US Hiltons. It was typical for EU rooms. We liked the automatic floor lights.

10/10 Exceptional

Rigtig fint hotel. Søde personaler. Lækker morgenmad, der manglede ikke noget. Eneste minus kunne måske være at der manglede et køleskab på værelset
Claus, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Kasper, 3-night trip

10/10 Exceptional

Immer gerne wieder!
Immer wieder top quali !! Freundlich und zügig eingecheckt, Hinweis auf Barzeiten, Abendessen - Frühstück klasse - ToGo Becher available, Zimmer easy going & stylisch, WLAN und TV funktioniert einwandfrei ... und Top Lage !!!
Mario, 1-night trip