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Hotel Louis C. Jacob

Riverfront hotel with 2 restaurants, near Jenischpark

  • Free WiFi
From
S$394

Property renovations and closures

  • This property is closed from November 1 2020 to May 2 2021 (dates subject to change).

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 85.
1 / 85Terrace/Patio
9.0.Superb.
  • Staff are top notch! We felt like guests in a home! Thank you!

    Jan 13, 2020

  • Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently…

    Sep 22, 2019

See all 68 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 84 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center

What’s around

  • In Altona
  • Jenischpark - 23 min walk
  • Elbe Shopping Mall - 40 min walk
  • Elbstrand - 42 min walk
  • Airbus Site Funkenwerder - 2.6 mi / 4.1 km
  • Trabrennbahn Hamburg Bahrenfeld - 3.1 mi / 4.9 km
This property is closed from November 1 2020 to May 2 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Single Room
  • Deluxe Double Room, 1 Bedroom
  • Junior Suite
  • Suite
  • Elbroom
  • Deluxe Double Room, 1 Bedroom, Garden View

Location

  • In Altona
  • Jenischpark - 23 min walk
  • Elbe Shopping Mall - 40 min walk

What’s around

Landmarks

  • In Altona
  • Jenischpark - 23 min walk
  • Elbe Shopping Mall - 40 min walk
  • Elbstrand - 42 min walk
  • Airbus Site Funkenwerder - 2.6 mi / 4.1 km
  • Trabrennbahn Hamburg Bahrenfeld - 3.1 mi / 4.9 km
  • Harbour Museum Oevelgoenne - 3.1 mi / 5 km
  • Reeperbahn - 4.7 mi / 7.6 km
  • Volksparkstadion - 5.3 mi / 8.5 km
  • Fish Market - 5.4 mi / 8.8 km
  • Elbe Philharmonic Hall - 6.1 mi / 9.8 km

Getting around

  • Hamburg Airport (HAM) - 28 min drive
  • Eidelstedt Station - 10 min drive
  • Holstenstraße Station - 11 min drive
  • Hamburg Eidelstedt Center Station - 12 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Klein Flottbek S-Bahn - 20 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Parking

  • Onsite self parking (EUR 25 per night)
  • Onsite valet parking (EUR 25 per night)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Full-service spa
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1791
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacobs Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Dining

Jacobs Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required.

Kleines Jacob - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Jacobs Bar - Overlooking the ocean, this bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • Hotel C. Jacob
  • Louis Jacob Hotel
  • Hotel Louis c Jacob
  • Louis c Jacob Hotel
  • Hotel Louis C. Jacob Hotel
  • Hotel Jacob
  • Hotel Louis C. Jacob Hamburg
  • Hotel Louis C. Jacob Hotel Hamburg
  • Hotel Louis C. Jacob
  • Hotel Louis C. Jacob Hamburg
  • Hotel Louis Jacob
  • Jacob C. Louis
  • Louis C. Jacob
  • Louis C. Jacob Hamburg
  • Louis C. Jacob Hotel

Optional extras

Self parking costs EUR 25 per night

Valet parking costs EUR 25 per night

Rollaway beds are available for EUR 46.0 per day

Buffet breakfast is offered for an extra charge of EUR 35 for adults and EUR 16 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 28 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place and guests are provided with hand sanitizer.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Louis C. Jacob does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from November 1 2020 to May 2 2021 (dates subject to change).
  • This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25 per night. Valet parking costs EUR 25 per night.
  • Yes, pets are welcome. There's a charge of EUR 28 per pet, per night. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, French cuisine, and garden views. Nearby restaurants include Rupertis (9-min walk) and Country Kitchen (2 mi).
  • Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino Esplanade (14-min drive) is nearby.
  • Hotel Louis C. Jacob has a spa and a 24-hour fitness center, as well as a garden.
9.0.Superb.
  • 6.0.Good

    A dramatic decline in service.

    We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.

    Rene, 3 night trip, Aug 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel

    Great service. Located away from the city but if you are looking for a quiet place - this is it! The Airbus factory is across the river if you like aviation.

    Jason, 3 night business trip, May 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful area, nice walking paths, bit remote from rest of city...

    Herbert, 1 night trip, May 15, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Very disappointing unfortunately.

    I was really looking forward to my stay at this hotel. Unfortunately it turned out to be spectacularly unimpressive. It's one of those places that believes it's own publicity but in my view fails to live up to it's own standards. The place is just too fussy. Before arrival I had been sent a voucher promising me a room upgrade. I definitely didn't get that upgrade. I'm not actually sure I even got the room I booked. The room was cold, the pillows were paper thin and the blackout curtains were not even big enough for the window they claimed to black out. Wifi is very poor. Fitness centre is too hot. To reach the room I had to use 3 lifts. Apparently I had a €10 food and beverage voucher at my disposal. The reception staff knocked €3.70 off my bill - the price of a bar of chocolate which according to the room service menu is €4.50. They also tried to bill me for 4 breakfasts when I had in fact eaten none. Yes, the place is comfortable and clean. Yes, the decor is tasteful and well presented, but overall this hotel is severely lacking in charm and comfort. There are very many hotels in the Hamburg area which are far better at giving guests what they want with the minimum of fuss than this hotel seems capable of doing. If you really must choose your pillow from a list including cherry stone, flax, horse hair etc. then be my guest but it's not for me I'm afraid. Me, I just want a medium-firm pillow, and the hotel I am in right now has provided exactly that. Without any pretence.

    Graham, 4 night business trip, May 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great place to stay. Very scenic location. Great restaurants. A bit away from town centre but worth it. Just beautiful.

    A380, 1 night business trip, Apr 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    One-off the best hotel in hamburg from service and hospitality

    3 night trip, Apr 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Jacob in Hamburg deserves truly excellent ratings as the hotel is very unique in any regards. The location, the site and its history, the boutique hotel's concept, its preservation of its culture and traditions and its successful blending towards today's guests expectations are all excellent - what is additionally outstanding is the young staff being extremely motivated, professional and friendly indeed. It is simply a great pleasure being at this hotel and I most definitively developed a true craving to return as soon as possible! It was a pleasure being 5 days at Hotel Jacob thanks to this wonderful and rich place! Thank you. Norbert Heitmann

    Heitmann, 5 night family trip, Mar 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceptional service. Made to feel very welcome.

    Exceptional service. Made to feel very welcome. Lovely location on the banks of the river. Ferry stop a 15min walk so easy access if visiting Airbus.

    David, 1 night business trip, Feb 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Charming old world

    Very old world with excellent decor and comfort. A hotel experience worth having

    mark, 1 night trip, Jul 20, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Enchanting

    Divine!!!

    Aimee, 1 night trip, Jun 10, 2018

    Verified Hotels.com guest review

See all 68 reviews