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Reviews

7.6

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Edwin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Rooms
Linh, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pretty good place
Decent hotel in great location. Ask for a room away from elevators or utility room because those rooms are loud!!
Barbara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 7-night trip
Verified Hotels.com guest review

8/10 Very good

I reserved a smoking room and did not get one when we arrived at 6pm. The front desk staff were kind and efficient and told me that I would get one the next day. Aymt checkout time 11.00am the next day, I went down to the front desk and they said it wasnt ready yet. We had to go somewhere so they gave me a smoking room that was ready. It was a bad view and the bathroom smelled like methane. I should've waited until later when more rooms were available. Avoid smoking room 650 by the pool entrance. The room was very clean and spacious with 2 queen beds. My only complaints are: 1. the high nightly resort fee of $52 that I was not aware of. 2. No coffee maker in rooms (no microwaves either). 3. No streaming services on TV. 4. Very weak internet in room. I did not do my research very well. There are mini refrigerators. All staff at this property are kind and very helpful.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Birthday Fun!
Room was coo. Check on kiosk didn’t work but some did assist. Check out on Kiosk was easier. Koi was amazing!
Jazmyn N., 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gai, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Could have been better, could have been worse
While Planet Hollywood is awesome for its location on the strip and the surrounding area for the price, it still left me a little lackluster. There appeared to be urine stains on the floor and I could see mold in the bathtub and shower. The curtains didn’t close all the way so we had bright lights shining into our room. The AC worked fine (it was in wintertime) but not sure how it would hold up in the summer. The bed was a little stiff and none of the pillows were the uniform. The casino and dining were fine enough, especially with it being so close to so many amazing food places! I will say the deep soak bathtub was AMAZING! A weird complaint, but I didn’t like that there was no overhead light. It felt like our room was dark in the daytime and nighttime because there was only lamps that cast a dim light into the room.
Elizabeth, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ruth, 4-night family trip
Verified Hotels.com guest review