Guests
All properties in Whakarewarewa, Bay of Plenty Region, New Zealand

Holiday Inn Rotorua, an IHG Hotel

Luxury hotel with outdoor pool, near Redwoods Whakarewarewa Forest

  • Free WiFi and free parking
From
S$155

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10 Tryon Street, Whakarewarewa, Whakarewarewa, 3043, New Zealand
8.8.Fabulous.
  • Friendly staff, always willing to assist. Location is good as it's close to the motorways…

    Dec 27, 2019

  • Staff were helpful and had the buffet dinner. Food could be better but service is good.

    Nov 26, 2019

See all 718 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 203 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Breakfast available
  • Free shopping center shuttle

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Garden

What’s around

  • Redwoods Whakarewarewa Forest - 25 min walk
  • Polynesian Spa - 36 min walk
  • Whakarewarewa Hot Springs - 1 min walk
  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Rotorua Golf Club - 6 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed, View
  • Room, 1 Queen Bed, Accessible
  • Standard Room, Multiple Beds, Balcony
  • Premium Room, 2 Queen Beds
  • Premium Room, 2 Queen Beds, View
  • Standard Room, 2 Double Beds
  • Premium Room
  • Suite, 1 Bedroom, City View
  • Premium Room, 1 King Bed, City View
  • Standard Room, 1 King Bed, Balcony, City View
  • Premium Room, 1 Queen Bed
  • Premium Room, 2 Queen Beds (Bath Shower Combo)

What’s around

Landmarks

  • Redwoods Whakarewarewa Forest - 25 min walk
  • Polynesian Spa - 36 min walk
  • Whakarewarewa Hot Springs - 1 min walk
  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Rotorua Golf Club - 6 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk
  • Whakarewarewa Thermal Reserve - 16 min walk
  • Racing Rotorua - 20 min walk
  • Springfield Golf Club - 31 min walk
  • Rotorua Central Mall - 34 min walk
  • Rotorua Arts Village - 1.8 mi / 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive
  • Free shopping center shuttle
map
See on map
10 Tryon Street, Whakarewarewa, Whakarewarewa, 3043, New Zealand

At a glance

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 1
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 651
  • Conference space size (meters) - 60
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Vibrating pillow alarm

Languages Spoken

  • English
  • Filipino
  • Hindi
  • Japanese
  • Russian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between NZD 28 and NZD 32 for adults, and NZD 28 and NZD 32 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses geothermal energy.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

  • Holiday Inn Hotel Rotorua
  • Holiday Inn Rotorua
  • Holiday Inn Rotorua, An Ihg
  • Holiday Inn Rotorua an IHG Hotel
  • Holiday Inn Rotorua, an IHG Hotel Hotel
  • Holiday Inn Rotorua, an IHG Hotel Whakarewarewa
  • Holiday Inn Rotorua, an IHG Hotel Hotel Whakarewarewa
  • Holiday Inn Rotorua
  • Rotorua Holiday Inn
  • Holiday Inn Rotorua Hotel
  • Holiday Inn Rotorua Hotel Rotorua

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Rotorua, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Chapman Restaurant. Nearby restaurants include Fat Dog Café & Bar (2.2 mi) and Factory Smokehouse & Grill (2.3 mi).
  • Holiday Inn Rotorua, an IHG Hotel has an outdoor pool and a spa tub, as well as a fitness center and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Good stay in Rotorua

    Well located hotel. Close to downtown Rotorua. Clean. Good swimming pool. Kids friendly. Breakfast could improve considering the amount paid.

    Rodrigo, 3 night family trip, Oct 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great sta

    Antoine, 2 night family trip, Jan 8, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff were great

    Really nice stay. Clearly a very quiet time with Covid on the go but the staff were so friendly and good with my 7 year old son

    Jac, 3 night family trip, Nov 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay and really good for families

    Ryan, 1 night family trip, Oct 15, 2021

    Verified Wotif guest review

  • 6.0.Good

    OK Overnight stay

    One night stay - hotel was ok...but I wouldn't choose to stay here again. Rooms were very small and bit dated but otherwise comfortable. Aircon was quite noisy. I have stayed in a few places in Rotorua as we come down regularly - usually for one night...although it was OK - it would be my least favourable place I have stayed.

    Kim, 1 night family trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent and friendly staff very clean room , nice swimming pool and hot tub, delicious breakfast

    2 night romance trip, Jul 29, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Not value for money

    We enjoyed the hot pool and the place looked good.the rooms were very average and the. Air conditioner sounded like a jug boiling. Over priced and not value for money compared to other places we stayed

    dave, 1 night family trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    What a fantastic stay this was! Right next to the Maori Thermal village really convenient location! Wonderful staff and service!

    1 night family trip, Jun 10, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Lack of ventilation in the room. No windows opened. No ducting for fresh air so much condensation. Couldn't operate bathroom light without noisy fan waking up those sleeping. Only one power point in living area. Be nice to have a separate subdued light in this room similar to main bedroom.

    6 night family trip, Jun 9, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Easy access from Highway it was clean and inviting lovely helpful staff and a great breakfast

    3 night romance trip, Jun 6, 2021

    Verified Expedia guest review

See all 718 reviews