Guests
All properties in Rotorua, Bay of Plenty Region, New Zealand

Regal Palms Resort

5-star motel with outdoor pool, near Polynesian Spa

  • Free WiFi and free parking
From
S$198

Restrictions related to your trip

  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Image gallery

  • Courtyard
  • Courtyard
  • Outdoor Pool
  • Luxury Apartment - Living Area
  • Courtyard
Courtyard. Image 1 of 60.
1 / 60Courtyard
350 Fenton Street, Rotorua, 3010, New Zealand
9.4.Exceptional.
  • Very spacious and comfortable

    Dec 23, 2019

  • Excellent facilities except for laundry room which closes too early at 9 pm

    Mar 1, 2019

See all 143 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Safe
Quiet
Dining options

The following facilities or services will be unavailable from December 25 2021 to December 28 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 70 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Outdoor tennis court
    • Business center

    For families

    • Playground on site
    • Cookware, dishware, and utensils
    • Stovetop
    • Microwave
    • Private bathroom
    • Private spa tub

    What’s around

    • In Fenton Street
    • Polynesian Spa - 28 min walk
    • Redwoods Whakarewarewa Forest - 33 min walk
    • Whakarewarewa Hot Springs - 1 min walk
    • Rotorua Golf Club - 8 min walk
    • Whakarewarewa: The Living Maori Village - 10 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Studio
    • Suite, 1 Bedroom
    • Superior Suite, 2 Bedrooms
    • Apartment, 2 Bedrooms
    • Resort Special for 2
    • Superior Studio Suite
    • Luxury Studio Suite
    • Luxury Apartment
    • Luxury Apartment
    • Luxury Apartment
    • Superior Suite
    • Superior Suite

    What’s around

    Landmarks

    • In Fenton Street
    • Polynesian Spa - 28 min walk
    • Redwoods Whakarewarewa Forest - 33 min walk
    • Whakarewarewa Hot Springs - 1 min walk
    • Rotorua Golf Club - 8 min walk
    • Whakarewarewa: The Living Maori Village - 10 min walk
    • Racing Rotorua - 12 min walk
    • Te Puia New Zealand Maori Arts and Crafts Institute - 13 min walk
    • Whakarewarewa Thermal Reserve - 18 min walk
    • Springfield Golf Club - 23 min walk
    • Rotorua Central Mall - 25 min walk

    Getting around

    • Rotorua (ROT-Rotorua Regional) - 10 min drive
    map
    See on map
    350 Fenton Street, Rotorua, 3010, New Zealand

    At a glance

    Size

    • 70 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-8:00 PM
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    At the motel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Barbecue grills

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • Fitness facilities
    • Outdoor tennis courts - 1
    • Free bicycles on site
    • Miniature golf on site
    • Playground on site
    • Golfing nearby
    • Pool umbrellas

    Working away

    • Business center
    • Number of meeting rooms - 1

    Services

    • Front desk (limited hours)
    • Tours/ticket assistance
    • Laundry facilities

    Facilities

    • Year Built - 2001
    • Garden
    • Picnic area

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Private spa tub
    • Individually decorated
    • Individually furnished
    • Furnished balcony or patio

    Freshen up

    • Private bathroom
    • Jetted bathtub
    • Designer toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Microwave
    • Stovetop
    • Cookware, dishware, and utensils
    • Dishwasher

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8:00 AM to 8:00 PM
    • Children under 14 years old are not allowed in the swimming pool without adult supervision

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-out is available.

    At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

    The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in.

    This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

    Policies

    Noise-free guestrooms cannot be guaranteed.

    This property does not have elevators.

    Onsite parties or group events are strictly prohibited.

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts major credit cards. Cash is not accepted.

    Also known as

    • Regal Palms 5 Star City
    • Regal Palms Resort Motel
    • Regal Palms Resort Rotorua
    • Regal Palms Resort Motel Rotorua
    • Regal Palms 5 Star City Resort
    • Regal Palms 5 Star City Resort Rotorua
    • Regal Palms 5 Star City Rotorua
    • Regal Palms 5 Star City Hotel Rotorua
    • Regal Palms Resort Rotorua
    • Regal Palms Rotorua

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Regal Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Electric vehicle charging is available.
    • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2:00 PM - 8:00 PM. Check-out time is 10 AM. Contactless check-out is available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from December 25 2021 to December 28 2021 (dates subject to change). Nearby restaurants include Urbano Bistro (11-min walk) and Don Kebab (2.1 mi).
    • Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a fitness center and private indoor hot tubs. Regal Palms Resort also has a picnic area and a garden.
    9.4.Exceptional.
    • 10.0.Exceptional

      Amazing definitely returning

      Marcia, 2 night family trip, Jan 6, 2022

      Verified Hotels.com guest review

    • 6.0.Good

      Room wasnt the room in tel he picture ,

      Caitlynn, 2 night trip, Dec 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice in room facilities, very clean., loved the spa bath. Unfortunately the pool was closed for maintenance and the table tennis wasn't open due to covid cleaning requirements. If we had known prior to booking that would have been ok but only found out the night prior for the pool and when we arrived for the table tennis. Still a great place to stay

      SARA, 2 night trip, Oct 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very clean and the staff were very friendly and welcoming

      Elaine, 1 night romance trip, Oct 8, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Nice and clean. Spacious. lots of thing to do like Table tennis, Tennis, Mini Golf Swimming pool

      2 night romance trip, Aug 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The amenities available was amazing

      2 night trip, Jul 28, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Awesome place to stay,

      2 night trip, Jul 22, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Best hotel

      Great hotel probably one of the best ones i have experienced in NZ. Just a shame about Hotels.com service. The hotel itself was 11 out of 10 very impressed.

      Heeren, 2 night trip, Jul 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Spacious, clean, beautiful Heated tiles Amazing spa Delicious hot Buffett in weekends Friendly helpful staff

      2 night family trip, Jul 15, 2021

      Verified Wotif guest review

    • 10.0.Exceptional

      Nice place

      1 night family trip, May 28, 2021

      Verified Wotif guest review

    See all 143 reviews