New Otani Inn Sapporo

Photo gallery for New Otani Inn Sapporo

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of New Otani Inn Sapporo

New Otani Inn Sapporo

3.5 star property
3.5-star hotel with 2 restaurants, near Sapporo Clock Tower

8.2/10 Very good

484 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Meeting Facilities
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
For families
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Sapporo City Centre
  • Odori Park - 5 min walk
  • Tanukikoji Shopping Street - 1 min drive
  • Hokkaido University - 5 min drive
  • Nakajima Park - 7 min drive
  • Sapporo Dome - 17 min drive
  • Makomanai Sekisui Heim Ice Arena - 17 min drive
  • Jozankei Hot Spring - 43 min drive

Getting around

  • Sapporo Okadama Airport (OKD) - 8 min drive
  • New Chitose Intl. Airport (CTS) - 35 min drive
  • Soen Station - 3 min drive
  • Sapporo Station - 12 min walk
  • Naebo Station - 24 min walk
  • Odori Station - 7 min walk
  • Nishi-Yon-Chome Stop - 11 min walk
  • Tanuki Koji Stop - 12 min walk

About this property

New Otani Inn Sapporo

When you stay at New Otani Inn Sapporo, you'll be 0.2 mi (0.4 km) from Odori Park and 5.2 mi (8.4 km) from Makomanai Sekisui Heim Ice Arena. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers like that it's just a short walk to public transportation: Odori Station is 7 minutes away and Nishi-Yon-Chome Stop is 11 minutes.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 340 rooms
  • Arranged over 13 floors


  • Check-in time from 3:00 PM - 2:00 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas


  • Onsite self parking (JPY 1800 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Umbrellas


  • Built in 1981
  • Safe-deposit box at front desk


  • Wheelchair accessible
  • Elevator


  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Alarm clock

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2750 for adults and JPY 1375 for children (approximately)


  • Self parking costs JPY 1800 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Nicely renovated hotel with bad AC.
The hotel seems like it was recently renovated. The room was clean and large, they did forget to repaint the window ledge for some reason. Breakfast was good with many options. Wifi was good. Two problems with this hotel. The beds were really hard, harder than sleeping on tatami mat. The AC barely worked. Good thing it's cool at night in Sapporo so we just sleep with the window open. Overall we enjoyed our stay and would recommend the hotel.
luan, 3-night family trip
Verified guest review

10/10 Exceptional

Bilguun, 1-night trip with friends
Verified guest review

10/10 Exceptional

great value, great location, will return again..!
great location, in house coin laundry, nice sized double bed room, very clean non-smoking room.
Kane, 3-night family trip
Verified guest review

10/10 Exceptional

Haruka, 2-night trip
Verified Expedia guest review

8/10 Very good

1-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

I like everything in this hotel besides only one thing—their super hard bed. They can improve this if only they would add one more soft layer on top. I think it would make a huge difference. Overall the staff are great and the housekeeping is the best!
3-night trip
Verified Expedia guest review

6/10 Good

Our trip was a couples trip to Sapporo and day trips. The hotel was serviceable and the price point was great but the hotel has shown signs of age and could use improvements. Location, it’s fine. Easy to get to from Sapporo station including underground passages if during the winter. Not too far a walk from Odori either. Rooms/Lobby could use an update/face lift.
John, 2-night trip
Verified guest review

8/10 Very good

On my next trip to sapporo I would stay at the New Otani Inn.
russell, 1-night romance trip
Verified guest review

8/10 Very good

Good for family stay
Family is spacious for four people. Though the hotel is a bit old but clean. Service is not excellent. Staff are helpful but distant.
Lui, 2-night family trip
Verified guest review