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All properties in Banff, Alberta, Canada
1 room, 2 adults

Banff Caribou Lodge and Spa

3.5-star3.5 stars
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8, Canada

Mountain hotel with restaurant, near Banff Lake Louise Tourism Bureau
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Alberta may have travel restrictions in place due to COVID-19. 

  • Fantastic! Felt New, clean, nice toilet. Everything's great, nice toilet..!! Jun 18, 2019
  • Good location and big basement complimentary parking. We enjoyed the stay.Jun 12, 2019

Banff Caribou Lodge and Spa

More Info: 6823 2342

from S$103
  • Standard Room, 2 Queen Beds
  • Superior Room, 2 Queen Beds
  • Corner Suite with Spa Bath
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Standard Room, 2 Double Beds

What’s around Banff Caribou Lodge and Spa


  • In a national park
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Tunnel Mountain - 41 min walk
  • Cave and Basin National Historic Site - 38 min walk
  • Banff Springs Golf Club - 2.9 mi / 4.6 km
  • Banff Gondola - 2.9 mi / 4.6 km
  • Upper Hot Springs - 3 mi / 4.9 km
  • Mount Norquay Ski Resort - 5 mi / 8.1 km

Getting around

  • Calgary International Airport (YYC) - 92 min drive
  • Banff Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 4:00 PM-2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Alberta may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 2 per room

  • Pets must be supervised

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite garage

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 765
  • Conference space size (meters) - 71
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Year Built - 1993
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Japanese

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include facials and manicures and pedicures.


On Site

  • Spa tub
  • Bicycle rentals on site


  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Banff Caribou Lodge and Spa’s small print

Also known as

  • Banff Caribou
  • Banff Caribou Lodge Spa
  • Banff Caribou And Spa Banff
  • Banff Caribou Lodge
  • Banff Caribou Lodge and Spa Hotel
  • Banff Caribou Lodge and Spa Banff
  • Banff Caribou Lodge and Spa Hotel Banff
  • Caribou Banff
  • Caribou Banff Lodge
  • Caribou Lodge
  • Caribou Lodge Banff
  • Banff Caribou Hotel Banff
  • Banff Caribou Lodge And Spa


For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Breakfast costs between CAD 15.00 and CAD 30.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Banff Caribou Lodge and Spa

  • Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?
    Yes, Banff Caribou Lodge and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Banff Caribou Lodge and Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Banff Caribou Lodge and Spa?
    Yes, dogs are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Banff Caribou Lodge and Spa?
    You can check in from 4:00 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Banff Caribou Lodge and Spa?
    Yes, there's an onsite restaurant. Nearby restaurants include Ticino Swiss-Italian Restaurant (8-min walk), Earl's (13-min walk), and Old Spaghetti Factory (13-min walk).
  • What is there to do at Banff Caribou Lodge and Spa and nearby?
    Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub after a day on the slopes or enjoy the use of spa services.

Recent reviews

Very good 8.2 From 2,093 reviews

Very good 8.0
Overall the stay was good. The only issue was the bedding. The duvet was very lumpy as in the filling was in bunches throughout the blanket and when we walked in and saw the beds nicely made it looked like there were items left under the duvet. I had the option to upgrade to the same size room with better bedding, I didn’t realize it made that much difference.
Trina, ca1 night family trip
Very good 8.0
Overall great stay. Bathroom was still pretty dirty upon arrival. Offered a upgraded larger room for $40 to have a balcony with a “view”. Our view was a roof of the valet canopy ....... friends received an upgrade as well but for free and a their room was actually larger and a real view. Slightly disappointed.
ca2 night family trip
Exceptional 10.0
This was a very nice hotel to stay in except the blankets are like lightning!! Soo staticky. We had to use the blanket we brought cause we kept shocking eachother. It was insane. There was so much lightning in the blanket cloud. Like sooo much. Y’all need to get some dryer sheets up in your business. Other than that the floor was nice and trippy. Also managed to be there for an earthquake which was pretty cool. Building seemed solid as we went for a little wobble. All the weather conditions. The staff and hotel is great
Anne, ca1 night trip
Exceptional 10.0
Perfect weekend Getaway!
Was a beautiful and cozy room, wood burning fireplace in the lobby. Everything that you want in a mountain hotel destination! Bed was extremely comfy and room had a little table to eat at. The keg did an amazing job of taking care of us even though we arrived quite late and a minute before they were closed. Only negative and was quite tiny was the mysterious hand print on the roof of the shower. When mentioned they apologized profusely and dealt with it immediately.
Andrew, ca1 night trip
Very good 8.0
Overall good
Overall good. Outdated decorations. Okay service. Location a bit of a walk to stores etc
ca1 night trip
Fair 4.0
Disappointed sums it up
We have been at this hotel numerous times and always did enjoyed it, but this time it was different. The place seems run down and I do have a big problem when I come into check-in to see that the person at the front desk is wearing a uniform that had stains and hair all over, it's our first impression. They were yelling and partying for some parts of the night and it was really noisy and nothing was done about it. Maybe it is because the staff is run-down due to COVID but we still expect to be able to sleep in a noise-free environment. Anyway, we had a good run it will take a lot for us to go back there.
Stephan, ca1 night trip
Exceptional 10.0
Birthday Celebration
We had an awesome stay! We were celebrating my birthday! Staff was very friendly and the room has very clean!
Lisa, ca1 night family trip
Good 6.0
January 29th
There was a stain in one of the bed and the coffee machine wasn't in great condition so wasn't interested by drinking a coffee in the room and the restaurant only open at 7h30 so didn't have the chance to enjoy a great family morning
Sabrina, ca1 night family trip
Very good 8.0
Attached to the keg
I like that it’s attached next to the keg and has underground parking and some rooms have balcony
ernest, ca2 night family trip
Very good 8.0
The receptionist forgot to write down our room number, I have to go back and ask.
Helen, ca1 night family trip

Banff Caribou Lodge and Spa