Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Banff, Alberta, Canada
1 room, 2 adults

Moose Hotel And Suites

3.5-star3.5 stars
345 Banff Ave, Banff, AB, T1L 1H8, Canada

Mountain hotel with spa, near Banff Centre for Arts and Creativity
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Alberta may have travel restrictions in place due to COVID-19. 

  • Superb hotel in a good location along Banff Avenue, where there are good restaurants and…Jun 2, 2018
  • Awesome stay!! Jan 6, 2021

Moose Hotel And Suites

More Info: 6823 2342

from S$175
  • Superior Hotel Room 2 Queen
  • Superior One Bedroom Suite 2 Queens
  • Rooftop 1 Bedroom Suite
  • Rooftop 2 Bedroom Suite
  • Superior King Hotel Room
  • Superior One Bedroom Suite 1 King

What’s around Moose Hotel And Suites

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 11 min walk
  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Tunnel Mountain - 37 min walk
  • Canadian Ski Museum West - 3 min walk
  • Canada House Gallery - 6 min walk
  • Banff Park Museum - 9 min walk

Getting around

  • Calgary Intl. Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Alberta may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 50 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 2000
  • Conference space size (meters) - 186
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Meadow Spa & Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golfing on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Moose Hotel And Suites’s small print

Also known as

  • Moose Hotel Banff
  • Moose Hotel Suites
  • Moose Hotel And Suites Hotel
  • Moose Hotel And Suites Banff
  • Moose Hotel And Suites Hotel Banff
  • Moose Banff

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Moose Hotel And Suites

  • Does Moose Hotel And Suites offer free cancellation for a full refund?
    Yes, Moose Hotel And Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Moose Hotel And Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Moose Hotel And Suites?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Moose Hotel And Suites?
    Yes, there's an indoor pool.
  • Are pets allowed at Moose Hotel And Suites?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at Moose Hotel And Suites?
    You can check in from 4 PM - 2 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Moose Hotel And Suites?
    Yes, there's an onsite restaurant. Nearby restaurants include Earl's (3-min walk), Old Spaghetti Factory (4-min walk), and St. James Gate (4-min walk).

Recent reviews

Exceptional 9.4 From 1,878 reviews

Good 6.0
only available sleep. No microwave
John, ca1 night family trip
Exceptional 10.0
Everything was great. The only thing was that we were expecting to have an indoor slipper but didnt get any. But that’s okay.
Bea, ca2 night trip
Exceptional 10.0
Great stay in Banff
Best hotel for the money in Banff. Fireplace, great beds, clean and close to Main Street Banff
ca1 night family trip
Very good 8.0
Family vac
The hotel is in a good location, we had a roof top one bedroom suite, views were nice the room was good there’s a microwave, toaster, fridge, dishes and cutlery for 4 people. The fireplace was really nice after a long day hiking. The bathroom was nice large but very cold the heating didn’t warm it up at all, we had a king bed it was ok comfort wise a little soft for us. The suite was a little dusty and there were cobwebs on the ceiling, the floor wasn’t to clean either there was spills by the balcony door from the previous guest. Due to COVID the hot tubs were closed which was one of the main reasons for booking this hotel, they did look nice though.
ca5 night family trip
Exceptional 10.0
The Moose in Banff
This is my favourite place to stay when in Banff. With two large hot tubs and a small swimming pool. Banff shopping is close at hand with the location of The Moose.
Kim, ca1 night trip with friends
Exceptional 10.0
It was a great stay
David, ca2 night trip
Exceptional 10.0
We had an absolutely wonderful time at the Moose hotel. Early check in, attentive service, the best ever very ergonomic room design - very ergonomic. Nice Xmas decorations,
Anna, ca2 night family trip
Exceptional 10.0
Was a good stay!
Ruth, ca1 night trip with friends
Exceptional 10.0
Just what we expected
Very friendly and helpful staff. Clean and comfortable rooms.
ca4 night trip
Exceptional 10.0
perfect getaway spot
Our check in was quick and friendly, heated underground parking was large and accessible to elevator to hotel. Our room was very cozy with a lovely gas fireplace . We made good use of the kitchen which was very well equipped we ate in our whole stay . The bedroom was spacious with a lovely king bed , very quiet and comfortable with a large ensuite. The hotel is perfectly located to downtown and grocery store which is great, park the vehicle and walk.
Janet, ca2 night trip

Moose Hotel And Suites